Jackpot Capital issue

[chayton]

I used to have all sorts of accounts at one MG group, but I mainly only played at 3 of the casinos. I was cleaning house one day and decided to close all but the one I played most often.

When I contacted support to close the accounts they told me that they'd be completely locked for 6 months, so even if I begged them they wouldn't be reopened - after the six months they said I could request they be opened again. It seemed a little weird to me because it wasn't like I told them I had a gambling problem or anything like that - it was just that so many bloody MG casinos take up so much hard disk space.

In hindsight maybe I kept the wrong one because I can't win sh*t there anymore! (you hear me Royal Vegas? )

[De Beuker]

I used to have all sorts of accounts at one MG group, but I mainly only played at 3 of the casinos. I was cleaning house one day and decided to close all but the one I played most often.

When I contacted support to close the accounts they told me that they'd be completely locked for 6 months, so even if I begged them they wouldn't be reopened - after the six months they said I could request they be opened again. It seemed a little weird to me because it wasn't like I told them I had a gambling problem or anything like that - it was just that so many bloody MG casinos take up so much hard disk space.

In hindsight maybe I kept the wrong one because I can't win sh*t there anymore! (you hear me Royal Vegas? )

I dont think I've ever closed an account.
I mean, why not just uninstall?
At least you can take advantage of any 'welcome back' offers they might send you after not playing for a while.

Btw, my rocksolid losingstreak is also still active, might be the time of year, last year autumn was terrible too. But not as bad as it is now..
Even complaining on the forum doesn't help!
It usually does for other members!
Just ONE tiny little withdrawl...please... just one.. doesnt have to be alot, 3x deposit is ok... 2x is also cool... please..

[vinylweatherman]

I used to have all sorts of accounts at one MG group, but I mainly only played at 3 of the casinos. I was cleaning house one day and decided to close all but the one I played most often.

When I contacted support to close the accounts they told me that they'd be completely locked for 6 months, so even if I begged them they wouldn't be reopened - after the six months they said I could request they be opened again. It seemed a little weird to me because it wasn't like I told them I had a gambling problem or anything like that - it was just that so many bloody MG casinos take up so much hard disk space.

In hindsight maybe I kept the wrong one because I can't win sh*t there anymore! (you hear me Royal Vegas? )

This seems a common problem encountered when trying to close an account. It is NOT necessary to close an account in order to "clean house". Uninstalling those surplus to requirements will do fine, and you avoid all these issues like "6 month lockdown", and worse - being added to a list that in at leat one case documented here lead to a player having winnings confiscated at a new casino because they were added to an "addict list" when closing an old one (funny how the "addict list" didn't stop them from DEPOSITING)

When you don't close an account, each operator has it's own policies for "dormant accounts". Very often, this leads to a "please come back" offer that can be even better than the welcome bonus. Dormant accounts sometimes get taken off the system, and you have to ask for reactivation, but because a closure was never requested, the issue of "gambling problems" does not arise, and the casino are usually pleased you have come back for another go.

In practice, I have found some very "dormant" MGS accounts of mine are STILL "in the system", and I have received many "please come back" offers, more especially since the US pull out, and global downturn - funny that

[skiny]

I don't buy any of these excuses about assuming people are addicts because they want to close an account. It's just a way for these casinos to try to scare or bully you into keeping your accounts open for fear you'll never be able to play there again or even worse closing an account at one casino means you won't be able to play at others.

If they were really concerned about me being an addict they wouldn't be emailing me offers of bonuses and free spins to get me back into the casinos. Now I'm not saying all casinos do that but I get more mail from casinos I have closed accounts at then I get mail from casinos with active accounts. But then I think I get more mail from casinos I've unsubscribed from than casinos I haven't.

[chayton]

Even complaining on the forum doesn't help!

If that's all it took, I'd be here every day whining.

[skiny]

If Grande Vegas and Slotastic are both part of the Crackpot Capital group how come they're all listed separately in the accredited section?

I email Slotastic to reopen an old account and get a reply from Crackpot saying I don't pass the security assessment. Security risk, of course means I have an account at closed at one of the three casinos.

High Noon support told me I shouldn't be playing there because I have a closed account at Club World from about 2 years ago, Doyles isn't even really RTG, iNet has always been a bottomless pit, King Solomons has Moneybookers as a deposit option but not a withdrawal option, Mainstreet thinks you should wager all deposits at least 5x before cashing out, bonus or not.

As far as RTG goes, the accredited section is starting to look a lot less enticing. Time to start thinking outside the box, I think.