about slotmadness

[giuseppec]

Hi there,first of all,nice to meet all of u and,sorry for my poor english due to the fact that am italian .
Now,i wish to know something about this casino(slotmadness) in wich i was playng and winning about 1700$.
After that i'd send all my documents required and be approved by their financial dept,i ask for a withdrawall.
They send me an email wich say that all was in order and that were processing my withdrawall.
After 3 days i was checking out inside the casino and,with my big surpirse the withdrwall was still pending.
Send the first email and they reply sayng that the withdrwall is under control due to a technical problem.
Afetr 4 days i'd send another email and no reply,contacting the chat rep,he told me that still technical problem are going on and they cannot say to me how long that will take.
Now,once that all of this is the first time that happen to me,it's over there somebody that can help me off with this matther?it can be possible having such a long trouble or technical problem on a online casino or should i forget my winning?
Sorry for the long message and i'll thank all of u for ur nice answer.

[coxwel]

slotmadness has a rep here. maybe he can help you out on your issue.

here you find him: http://www.casinomeister.com/forums/...s/milessm.html
cheers

coxwel

[BingoT]

Hi Giuseppec Welcome and all the best of luck to you.
~T~
And also I sent MilesSM (The Rep) this url on this thread.

[giuseppec]

Hi Giuseppec Welcome and all the best of luck to you.
~T~
And also I sent MilesSM (The Rep) this url on this thread.

Thx for ur warm welcome and all the best also for u too.
I've send trough ur link an email to this manager but...........still no answer.
Am a bit warry cause was a win about 1700$ and honestly i wouldnt miss

[giuseppec]

slotmadness has a rep here. maybe he can help you out on your issue.

here you find him: http://www.casinomeister.com/forums/...s/milessm.html
cheers

coxwel

Thx for ur warm welcome and all the best also for u too.
I've send trough ur link an email to this manager but...........still no answer.
Am a bit warry cause was a win about 1700$ and honestly i wouldnt miss

[slotjunkie]

Welcome giuseppec!
Absolutely do NOT forget about your money! Even if you won't miss it, letting them wrongfully keep the winnings will allow them to do this do other players and it is not right! Don't stop until you get your money even if you have to start a PAB! Good Luck!

[Jasminebed]

Hopefully the CM rep can help you. Don't panic yet, perhaps they are enjoying Mother's Day and will get to you by Monday.

[giuseppec]

Hopefully the CM rep can help you. Don't panic yet, perhaps they are enjoying Mother's Day and will get to you by Monday.

I really hope that but.............it's unbelivable waiting so long to get money.
Also last night i've try to get in touch with somebody but,the chat rep told me that financial dept on sunday doesnt work so i shall wait till today.
Now i'll try again and i'll let u know asap.
many thx for ur kind support

[giuseppec]

Welcome giuseppec!
Absolutely do NOT forget about your money! Even if you won't miss it, letting them wrongfully keep the winnings will allow them to do this do other players and it is not right! Don't stop until you get your money even if you have to start a PAB! Good Luck!

Thx also to u,after the message send it here to the slotmadness Mgr rep here yesterday,this is what i've got today in chat with some of them:
Please wait for a site operator to respond.

You are now chatting with 'Mark'

Mark: Thank you for calling slot madness support, you are speaking to Mark, how may I assist you?

giuseppe: yes please

giuseppe: can i kindly know something about my withdrawall?it's unbelivable,5 days and still pending

Mark: Alright, was the withdrawal requested via wire transfer?

giuseppe: yes

giuseppe: and all documentw required send and approved

Mark: Alright, as per our terms and conditions, the wire transfer can take up to 6 working days depending on the banks, I will send another request through to my finance department as I see you have requested an update already.

giuseppe: i know how long wire will take,the problem is that is still pending,this is the strange thing for me

Mark: Well the withdrawal is being processed. I will have someone contact you as soon as they can give me more information.

giuseppe: ok,many thx and i hope that will be fast,many many thx for ur cordiality,have a ncie day

giuseppe: nice

Mark: It is a pleasure, enjoy your day too and we will contact you asap.

Now i want to see what's happen,because,first they told me about a technical problem,now that wire will take 6 working days,pofff,who should i believe?

[rockycatt]

Thx also to u,after the message send it here to the slot madness Mgr rep here yesterday,this is what i've got today in chat with some of them:
Please wait for a site operator to respond.

You are now chatting with 'Mark'

Mark: Thank you for calling slot madness support, you are speaking to Mark, how may I assist you?

giuseppe: yes please

giuseppe: can i kindly know something about my withdraw?it's unbelievable,5 days and still pending

Mark: Alright, was the withdrawal requested via wire transfer?

giuseppe: yes

giuseppe: and all documents required send and approved

Mark: Alright, as per our terms and conditions, the wire transfer can take up to 6 working days depending on the banks, I will send another request through to my finance department as I see you have requested an update already.

giuseppe: i know how long wire will take,the problem is that is still pending,this is the strange thing for me

Mark: Well the withdrawal is being processed. I will have someone contact you as soon as they can give me more information.

giuseppe: ok,many thx and i hope that will be fast,many many thx for ur cordiality,have a nice day

giuseppe: nice

Mark: It is a pleasure, enjoy your day too and we will contact you asap.

Now i want to see what's happen,because,first they told me about a technical problem,now that wire will take 6 working days,of,who should i believe?

the money is still pending so what ever you do don't reverse it ,thats a ploy
that some casino's try to have you do [DON'T REVERSE IT]

it looks like your going to get paid from my prospective ,i call this casino feet dragging

after this plateau on this event if its not sent on its way pm MAX DRAYMAN to [PAB] here on the forum and you might be wise to not post any more chat logs about it

hopefully you get a smooth pay off :thumbs up:
respectively RC