my money still has not arrived, I contacted my bank and they have nothing so far indicating its arrival.
so ill keep waiting...
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my money still has not arrived, I contacted my bank and they have nothing so far indicating its arrival.
so ill keep waiting...
just checked with my bank again- still no sign of payment...
the wait continues.
Jasminebed (23rd October 2009)
What was the date the wire was (allegedly) sent? Actually sent, not a request to the processor to send it? Noah, would you answer that for us?
Rome, I'm wondering what proof you required from the player that such actions by Moneymart and the player's bank did take place before (I assume) issuing stop payment on the cheque and then initiating the request for the wire transfer? If it was a previous problem players had encountered with cheques from your processor, I could see acting on the matter post-haste.
Also, the OP is in Canada, and all chartered banks here have international partners, so it should not be difficult to issue a Canadian player a cheque drawn on a Canadian Bank (or was that the case?) Does your casino offer Canadian currency as a option?
Luciana, you said earlier in this thread you hoped the chats were not edited that Noah forwarded to Brian. I trust that you too have copies, did you forward yours also?
actually I have attempted in the past to try to copy/paste as well as to try and save the chats however there must be a function or feature the casino added in order to not allow that.
I do not have those chats saved so I'll have to hope that they are accurate.
Oh, that is not very good news. JHV managed to present us with chats from Rome. You could always use printscreen in future if you have problems. Also, sometimes if you begin at the beginning of text (Not the name) you can block and copy a chat.
Rome issues aside, livechat is my favourite method of communication with casinos for the precise reason that I can save my conversations.
Still no cheque, not only that rome has not been around to respond further to this players question. Noah I play a lot of online gaming. And I have had my fair share of problems with a few of them However once everything was straightened out I also made accounts with their sister casinos. So for me this is irrelevant to what the player is asking from. Plain and simple they won and would like to have their payment.
Jasminebed (23rd October 2009)
just thought I would also mention that in ignoring my request NOT to shut my accounts UNTIL my funds do arrive- I'd like to make note of the fact that I have now LOST all access to my accounts ( should I wish to have a look at my deposit and withdrawal history- which is what I attempted to do) because my accounts are now BLOCKED at both diceland and rome. I find this interesting because before I shared my experience here on CM, Noah in no way had any problem keeping my account open as I had requested. How interesting.hmm.?
Achievements:
As it has been a couple of days and the chat has still not been posted... I can only assume that it is extremely embarrassing to someone...
It has been a few days and Noah never did return to cm for a response. You could always find out your full deposit amounts by going into your wallets and getting copies that way. I wanted to ask you, is this the first time you have gotten a cheque from their casinos. And on your other withdrawals did you use your wallets. Maybe it might be best to get Noah to issue your funds into your wallet you used and get this payment you are overdue done with.
I used ewallet in the past and I decided to close my account because I had some issues with them. I assumed getting a cheque would be my quickest and safest bet but I guess not. This was the first time I ever requested a cheque.
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