Cherry Red slow withdrawal approval - again

**RobWin** · 5th September 2009, 06:58 PM

Originally Posted by vinylweatherman

Are these VERIFIABLE reports?

We have had players not getting paid, and in another thread Louise said that withdrawals would be paid "when we can get more funds in our account".

This could be read as simply being money in the wrong place, such as needing to move it from their bank to their merchant accounts at, say, Neteller, before being able to process further payments.

I stated that this could just be incompetence, but movement of funds should take no more than a couple of days, and these problems have been going on for 2 months. This raises the possibility they are struggling to get the money in the first place, and the possibility that affiliates are now reporting payment issues tends to support the theory of them being in some kind of longer term cashflow dificulties, rather than problems with short term fund movements.

Failing to pay affiliates on time is worse for business than stalling players, since affiliates can stop promoting them, cutting the supply of new players. Affiliates also network more than players (less than 50% of players are active members of gaming forums), so news of any payment issues with a program will quickly spread among affiliates, who are in BUSINESS, and are not likely to volunteer to work for nothing, so may decide to promote casinos from a different program instead of those from the Rushmore group.

CM does need to seek assurances from them that they are NOT struggling financially, as it seems we are unable to get such assurances through Louise, and the only explanation offered so far that goes beyond " sorry" has been about the need to get funds into their accounts before they can process further withdrawals.

We must also remember that here at CM we are getting special treatment, which may well disguise the delays being experienced by non-CM players who do not have Louise to flush and expedite their withdrawals.

The fact that these delays are NOT just confined to US players means it has nothing to do with UIGEA and the inevitable delays caused by problems getting the payments through a hostile environment.

You have purdy much hit the nail on the head there Vinyl as you can also read about the affiliate payment delays at the GPWA and AGD forums.
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**LRDell** · 16th September 2009, 03:22 PM

I am happy to report that the wire transfer did arrive. It hit my bank on September 14. So the delay wasn't too bad on the back end this time (compared to other times, not compared to what it should be!).

**silkprint** · 16th September 2009, 05:55 PM

I am happy for you LRDell

**footdr** · 17th September 2009, 05:55 AM

Casino Groups open new casinos their support quality goes down and their payments take longer and VIP reward program suffers.

**LRDell** · 21st September 2009, 03:20 AM

So here we go again. Another withdrawal - small this time (ony $400). But it's been sitting there pending since Wednesday. And I can't even play there if I wanted to right now, because they won't let you deposit without cancelling the withdrawal and starting the clock over. Like that's going to happen!

**mclee321** · 21st September 2009, 04:41 AM

Originally Posted by LRDell

So here we go again. Another withdrawal - small this time (ony $400). But it's been sitting there pending since Wednesday. And I can't even play there if I wanted to right now, because they won't let you deposit without cancelling the withdrawal and starting the clock over. Like that's going to happen!

I have to ask. Knowing they are having delays on payment times (see your earlier posts), why the hell did you deposit and play again? You must of known this was going to happen.

**cheetahwind** · 21st September 2009, 05:30 AM

Not to act all snotty about that reply, but maybe I like to deposit because I win there? lol Just because they pay slow, I can handle that especially when waiting for the winnings I've recieved.

**LRDell** · 21st September 2009, 01:22 PM

It's also not like we here in the US have many options. And when you don't have options for ewallets, it makes it even tougher. I haven't been able to get any of the English Harbour sites to download. Jackpot Capital screwed up my credit card, so I won't play there. Etc., etc., etc.

**silkprint** · 21st September 2009, 02:48 PM

That's fine but why keep complaining then ? Not being snarky but you already know they take a while to flush out the withdraw so why get worked up about it every time then .