My latest Rival experience....I'm done

[miranda_x]

they should take an example at intercasino and everest casino where my son also has an account and when his computer was being in maintenance he played on mine and they didn't complained about two different accounts being used on the same ip adress. i kind of like vegas regal so in order to keep playing there i cannot reformat? what a load of bullocks geez

[silkprint]

I wouldn't bother either Old . Who needs the aggrivation

[RobWin]

As an affiliate of most Rival Casinos (not all) but most, I've got to say that their "Player Retention" totally sucks!!

They all need to go back to "Player Retention Training 101" real damn quick..
____
____

[silcnlayc]

I own 2 wireless laptops and a desktop all working.....This is truly a very stupid thing any casino can do.....where's the rep when you want one??? Fortunately , I do not play at but 2 and I do use both laptops there and strange that I have not had this issue come up....

This is like saying you can only use one car to go to any landbased casino when you own 3.....geezes....

.

[pinkfloyd]

when a friend of mine comes to visit she logs into her mg account through my latop where i have the game allready installed and never had an issue
and some times ill visit her and take my laptop and we both have the same casino running from different machines , we have a few drinks and yell for free spins , it makes for an enjoyable night
i would shudder to think that a casino would not want our business

i understand that poker sites must do this sort of thing to stop collusion , chip dumping



i allso have 3 friends who share a house who are mad on party casino
all 3 play fine , have no issies with payouts or lockouts
and constantly log into their own accounts through other pcs because one is unavailable
one wow addict will pinch the best gaming pc so his missus jumps on his to play keno till hes done , then log off straight back to hers and he logs in to play poker on his
why would party want to stop her possible income for 4 hours beauce shes on another pc ?


i could understand it tho , if 17 people logged in from one ip took one bonus and never played any more fair enough
and if a casino isnt flexible enough to realise this is different from me going to a friends , logging on and spening $20 at 18c a spin for a few hours while i visit , well my $20 isnt good enough for them





its the same as when we go to a land based casino , sit at the same table or next to eachother at the slots
errr sorry sir , we are denying you the $50 win due to the fact you where sitting next to someone you know .

[felicie]

It's about husband and wife (and all the other 2ish,3ish relationships!) = 2,3 accounts in one house isn't it? They're so afraid someone may get an extra one of those fabulous freebies they shove at us and then God forbid have to pay us $50 on it. I think we should each do the following:

- Pick one Rival and forget the others exist.
- NEVER use the dangling (in your face) bonus (only used for name-calling later)

And then maybe, we wont be multiple accts and/or bonus whores and Rival wont be pimping out new casinos every couple of months. I said maybe.

[Nifty29]

If you had created a NEW account I could understand them being careful....but signing in from another PC with your EXISTING account????? How is that a security risk???

So, they are saying you cant use your account on any other PC?? Well, unless you know for certain that nobody EVER in the whole history of FOREVER has created an account using that IP??

I was impressed when they opened the London Eye, but this is a work of art!

[RobWin]

I know that in my shack here we have 5 computers all running off of the same IP Address because they are all hooked up to the same router with a Static IP.

What is unique and different about those 5 computer addresses though is that each individual one has its own unique "Mac Address" as an identifier. All casinos need to dig thru the rabbit hole a little deeper every now and then and they could actually see the difference.
____
____

[KasinoKing]

I'm done...I now, after reading these emails,I DO NOT trust ANY of them. How am I supposed to when NO ONE wants to give a straight answer? They can certainly take deposits and have had NO problem in doing so and then out of the BLUE lock my account? I don't think so.... as a disclaimer this is my own personal experience (one I didn't think I would ever have to go through)..everyone else may have no trouble at all but I have lost all faith in this whole lot. I've thought about this the last couple of days and decided it isn't worth the hassle...I have no need to defend myself when I have done NOTHING wrong. Life is too short!

I totally understand why you're so pissed at Rivals insane policies (like many others), but I have just one question if your life-span can stretch to it :
Have you tried downloading & logging in to any other Rival casino on your new PC?
It would be interesting to see if ALL your Rival accounts are blocked.

BTW, like many others here I now have a desk-top, an old slug-like laptop, and a new fast laptop - I have installed many Rival casinos across 2 or more of these PCs and never had any problems like this (touch wood!).
KK

[oldtrvlagt]

O.K....I guess I was just so P.O.'d I just wanted to be done, however, I received an email from a different one that said I had a new "bonus" in the casino. Let me download that one and see what happens. I will try this one more time.....if it happens again when I download and log in that will be that. I still will not deposit to any of them because of the sentence (you have multiple accounts through out the Rival network). If this guy is telling me that then what is preventing another one (after depositing) of saying the same thing, if, for some reason I actually try to cashout?

For now, I consider them all guilty by association and I will not throw good money after bad.

I will update this once I try downloading the other one.

And, "Thanks" to everyone...it is really sad that there have been other people this same thing has happened to and we are all left in the dark.

Karen