Heroes Casino will make every attempt to ensure that all withdrawals are paid out in a timely fashion. Certain factors beyond the control of Heroes Casino, including, but not limited to, limitations imposed by financial institutions, may result in withdrawals taking longer to process.
A Player's initial withdrawal or changes to payment details are subject to clearance by the payment processor's risk department. This review can take up to 5 business days at which time the Player will be informed via email of their payment processed date.
The minimum withdrawal from the casino is $15. The maximum amount that can be withdrawn is $5,000 per week. Any withdrawal amount greater than $5,000 must be pre-approved by Heroes Casino Management.
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