Heroes Casino - Blackjack issues, slow-pay

[Casinomeister]

"seriously extenuating", that does not sound good,,,can you at least give us a hint Max as to what context you are using the word "extenuating" Thanks

The casino is thoroughly covering every point that Westland Bowl has made (on and off line). It's a long and detailed response.

[jetset]

Is this some kind of proprietary software, don't think I've ever heard of this outfit...where are they based out of ??

Belated answer to your query - it's Gale Wind software, and as remarked by Westland it is used by Heroes and Pinnacle.

Operator of Heroes is Island Runner Limited, North Yorkshire, UK - kinda vague address.

[GrandMaster]

This is the information from Companies House:

Name & Registered Office:
ISLAND RUNNERS LIMITED
15 GRANBY PLACE, QUEENS STREET
SCARBOROUGH
NORTH YORKSHIRE
YO11 1HL
Company No. 06493044


Status: Active
Date of Incorporation: 04/02/2008

Country of Origin: United Kingdom
Company Type: Private Limited Company
Nature of Business (SIC(03)):
7487 - Other business activities
Accounting Reference Date: 30/06
Last Accounts Made Up To: (NO ACCOUNTS FILED)
Next Accounts Due: 04/12/2009
Last Return Made Up To: 04/02/2009
Next Return Due: 04/03/2010
Last Members List: 04/02/2009

Lotus Gaming is registered at the same address, which may not necessarily mean any connection between the two companies.

[aka23]

I have not been able to find the rules of blackjack on heroescasino.com, but it is very rare to find blackjack with a possible player advantage online. Furthermore, exploiting such an advantage would only give the player a slight edge over the casino, which would not result in the quick profit achieved by WB. Assuming that the software is fair, the deck is shuffled before every hand and the rules are not too generous, there is simply no advantage play, all the optimal strategy can achieve is the smallest possible disadvantage. From what I read elsewhere, WB did not take a bonus, he was using a betting system, and he was merely lucky. Assuming the rules of blackjack are like at most online casinos, the casino's claim of "advantage play" means that the software is not fair.

They use Gale Wind SW. Their BJ game uses standard online 6-deck rules with a 0.46% HE. Post #42 made it sound like Heroes is suggesting a connection to Cipher's program. I suspect that Heroes' "advantage play" means WB's "modified Martingale progression" betting, rather than more traditional definitions of advantage play with heavy use of bonuses or their cashback. If the BJ game is purely random, Martingale betting strategies and such will not give an advantage. In contrast, I'd expect a casino to be happy to have high rollers using such strategies and go out of their way to keep them playing.

[vinylweatherman]

They use Gale Wind SW. Their BJ game uses standard online 6-deck rules with a 0.46% HE. Post #42 made it sound like Heroes is suggesting a connection to Cipher's program. I suspect that Heroes' "advantage play" means WB's "modified Martingale progression" betting, rather than more traditional definitions of advantage play with heavy use of bonuses or their cashback. If the BJ game is purely random, Martingale betting strategies and such will not give an advantage. In contrast, I'd expect a casino to be happy to have high rollers using such strategies and go out of their way to keep them playing.

Which, as we now know, is bogus, and he has lost many investors a shed load of money.

A casino should not even THINK of non-payment because a player simply varied their bets. It is the SAME as claiming their own software is NOT random, and can be outsmarted by a specific betting strategy.

These "extenuating circumstances" had better be something else, and had better be provable.

[same_old]

*bump*

[blackjackguide]

Wow, this is quite a thread to catch up on. Very curious to see what the results of this casino paying.

I always had bad feelings about Hero's casino just from the website design. Most of the time, if the website is designed poorly, it is probably a shady operation. On the flip side, I have seen some really nice sites that are a scam.

Looking forward to see if they pay up.

[Casinomeister]

Which, as we now know, is bogus, and he has lost many investors a shed load of money...

If it is bogus, please provide specific examples (Cipher). I think this was a betting system - correct me if I'm wrong - that was uploaded somehow into spread sheets. But that's another story, I don't want the thread to spiral into that direction.

*bump*

I have the play logs and am looking them over for anything out of the ordinary. The casino claims he used an automated system (which violates their terms and conditions). The player says he may have used a system, but it wasn't automated...

[Zoozie]

If it is bogus, please provide specific examples (Cipher). I think this was a betting system - correct me if I'm wrong - that was uploaded somehow into spread sheets. But that's another story, I don't want the thread to spiral into that direction.

I have the play logs and am looking them over for anything out of the ordinary. The casino claims he used an automated system (which violates their terms and conditions). The player says he may have used a system, but it wasn't automated...

Cipher's BJ system was not just a simple betting system. It was a sofisticated(lol..) 'trend'/pattern tracking software that from the RNG pattern should be able to predict(a little better than another RNG) future outcomes.

To put it short Cipher system=Voodoo magic. There is no reason to comment this further.

Does automated system means bot?

[Westland Bowl]

Here is an example of my "system". Taken from Dec 25 and 26, 2008. On paper, it is broken into sessions of 25 or 26 blackjack hands. In casino player logs, it would look like one continuous string of hands as I didn't log off or played other games between sessions during this time.

I didn't always win, as you can see I lost $1,028.50 in the last one.