This is vegas not paying me RE: documents

**RipRidah** · 4th September 2008, 04:38 PM

$100 deposits $700 something withdrawal, no bonus.

I've had my documents rejected 3 times due to it being unclear. I've never had to resend my documents at other casinos before. The 3rd time at this casino I made sure it was extra clear (see attachment). I don't see how this can be unclear. I would like maxd to mediate something if possible because my scanner can not get any clearer I've tweaked the settings as best I can.

I've PMed the rep here to see what he has to say about this.

**anniemac** · 4th September 2008, 04:50 PM

Looks fine to me. I scan my docs into pictures and they seem to come out better than in documents. I haven't ever had mine rejected. Might try that and see.

**chuchu59** · 4th September 2008, 05:08 PM

Have you tried faxing them instead?

**Rhyzz** · 4th September 2008, 05:13 PM

It doesn't actually prove anything - I don't see the C/C number on there anywhere, or your address to where the statement was posted to.

Might just be me being blind...?

ThisisVegas don't strike me as mickey mouse, if they're not happy with the docs then there must be something wrong. John will no doubt sort you out.

**bryand** · 4th September 2008, 05:18 PM

I agree with Rhyzz. TIV approved my docs in less than 24 hours. I believe you have to send a scan of your CARD, not statement, right?

**GGW Laurie** · 4th September 2008, 05:24 PM

Originally Posted by bryand

I agree with Rhyzz. TIV approved my docs in less than 24 hours. I believe you have to send a scan of your CARD, not statement, right?

...........a copy of the front and back of the card and make sure the back is signed, thats what i did and i had no problems..........laurie

**RipRidah** · 4th September 2008, 05:27 PM

First time I faxed them, second and third time I sent them as pics.

Also the pic I attached is just a cut out of the full pic since I didn't want to show the full pic with my card #, address etc. The full pic does have all pertinent information.

Lastly I used quicktender and not a credit card but I dont have a utility bill. I used the cc statement in lieu of the utility bill.

As for why they are dicking me around, I don't know.

I have PMed the rep, hopefully he can resolve this issue.

**RipRidah** · 4th September 2008, 05:35 PM

Just got this email -

Thursday, September 4, 2008 8:28 AM
From: This sender is DomainKeys verified "thisisvegas Faxbacks" <>Add sender to Contacts To: @yahoo.com Dear xxxx ,

Your documents have been accepted!

Security Department thisisvegas

Coincidence or casinomeister at work?

Anyways case closed I guess.

**bryand** · 4th September 2008, 05:36 PM

Assuming your ID is readable, should be no problem IMO.

Originally Posted by RipRidah

First time I faxed them, second and third time I sent them as pics.

Also the pic I attached is just a cut out of the full pic since I didn't want to show the full pic with my card #, address etc. The full pic does have all pertinent information.

Lastly I used quicktender and not a credit card but I dont have a utility bill. I used the cc statement in lieu of the utility bill.

As for why they are dicking me around, I don't know.

I have PMed the rep, hopefully he can resolve this issue.

**chuchu59** · 4th September 2008, 06:06 PM

Originally Posted by RipRidah

Just got this email -

Thursday, September 4, 2008 8:28 AM
From: This sender is DomainKeys verified "thisisvegas Faxbacks" <>Add sender to Contacts To: @yahoo.com Dear xxxx ,

Your documents have been accepted!

Security Department thisisvegas

Coincidence or casinomeister at work?

Anyways case closed I guess.

In this case, I believe its coincidence rather than CM. I have said this before. Rival casinos dont use this as a tactic for non-payments. My own experience was that my docs were approved within 24 hours.