World Book of Record's Panel to Consider "Biggest Load of B.S. from Online Casino"

[SlotsWizard]

two of the royals, one at each site, were dealt as 9h 10h Jh Qh Kh which, obviously, meant I had to break up a pat straight flush to royal.

I'm glad that worked out for you but I feel the need to share that the best play in that particular situation (assuming it was Full Pay 9/6 Jacks or Better) is to keep the pat Straight Flush.

EV of Straight Flush = 50.0000
EV of KQJ10 = 18.61702

As you were.

[USA2112]

The only reason I bother posting all of this now is because of all the trouble I've been put through just to get paid, by all accounts, that which I'm owed.

I agree 100%, you are owed and by now this should have been totally resolved. But due to certain flaws in the system of cash outs / ignorance it is a question of who’s ignorance. Seems more the problem is with the bank then the casino outside of the casino processing the delivery of the withdraw properly.

Then on the other hand, with the terms stating that you should’ve been paid in full in 7 days, it is a legitimate bitch, and I do see both sides. But it is all a matter of time and it will be resolved and that was my main point, is it really worth the effort your putting out. If nothing else maybe it will get the casinos to realize they need to come up with better processing for withdraws for USA players, and even though they believe they are doing their best it will make them do a little better.

I guess I just look at things more on the passive side sometimes and believe patients is a virtue, and being the casino is a guaranteed payout of your winnings and whether or not it was 100% the casinos fault, that you have clearly pointed out all mistakes made and the casino has tried to resolve this issue with total respect to all your questions the best they can, I just felt they deserved a break.

I will say this, these problems would not even exist if the “village idiot “ had not sign the new gambling legislation bill, so most of the blame really lies on one mans shoulders, not that this justifies, but it sure would make it easier for the casinos with credibility to serve us USA players better when it comes to withdraws.


Like the screen shot! Nice one. Sure wish I could play, but I live in Illinois and intertops is just not the luckiest place for me to play. Anyone know any other Micro casinos I can play at?

[fcat]

There are none sorry to say Try 3dice casino, payments processed in less than 12 hours, payment received in 3 days.

[USA2112]

There are none sorry to say Try 3dice casino, payments processed in less than 12 hours, payment received in 3 days.

Thanks fcat, I was reading the other thread on this casino. I 'll check this out.

[bernynhel]

I'm glad that worked out for you but I feel the need to share that the best play in that particular situation (assuming it was Full Pay 9/6 Jacks or Better) is to keep the pat Straight Flush.

EV of Straight Flush = 50.0000
EV of KQJ10 = 18.61702

As you were.

Don't you know it but THANK GOD for artifically induced game-play enhancement!!!

The latest exchange, tit for tat:

From: support@ukcasinoclub.com
To: bernynhel@xxxxxxx.com; billshea@tiac.net
Subject: RE: funds from withdrawal requested on 9/22 partially received, player tukxxxxx1 (LxxxxxxxxX)
Date: Mon, 22 Oct 2007 13:56:29 -0400

Dear William,

Thank you for contacting UK Casino Club.

I have now forwarded your issue to our Management, and anticipate that they will respond as soon as possible.

I do apologize for the inconvenience you have been experiencing, and thank you for your patience.


Please do not hesitate in contacting us if you have any further questions or comments. The tracking number for this issue is Lxxxxxxxxxx9X.

Mark

UK Casino Club Support

And my reply:

RE: funds from withdrawal requested on 9/22 partially received, player tuxxxxxxx1 (Lxxxxxxxxx74‏
From: William Bxxxxxxx (bernynhel@xxxxxxx.com)
Sent: Mon 10/22/07 1:39 PM
To: UK Casino Club Support (support@ukcasinoclub.com)

While you're at it, please pass this along as well:

The three checks I did manage to receive are still sitting at the check cashing establishment where I conduct business of this nature as they have been since last Monday. October 15. XXXXX State Bank, where your processor conducts business, has made it a policy to no longer verify funds/accounts over the phone, email or any other method capable of providing instant gratification of any kind. When I called them Monday for the sole purpose of knowing what kind of grief, in advance, my check casher was likely to encounter, I was told that facsimiles of the checks were required to be submitted, via fax, to a toll-free fax telephone number. This was NSB's V.O.D. department and once the facsimiles of the checks were received, the V.O.D. departmental head would, within a time span of, on average, two to three business days, get back to someone. So add this time to your original quote, contained in the email I received from David of support on Wednesday, 9/26/07 at 16:57 GMT (-08:00): "Checks take 7-10 working days to reach you." as I can now almost be certain that it would be safe to say, under the present circumstances, that such a statement could be perceived, by some, as a bit optimistic.

William J. xxxxxxxx
Los Angeles

The outcome:

The casino's check processor's bank never paid the courtesy of responding to the fax's they required my check processor. The fax's were sent last Monday and I was paid the balance (the check casher knows me, casino checks and so he spotted me a couple $k) today as the checks cleared.

Seems more the problem is with the bank then the casino...

The banks are definitely causing the problems. Obviously, potential bank snags aren't taken into consideration when a casino shops for check processors. To be fair, why would a casino even think there should be a problem in the first place? But I'm sure the headaches are mounting as the casinos are the ones who have to deal with it and as more US customers scream and post their frustrations in forums, detailing the BS the casinos have, perhaps inadvertently subjected them to, more casinos may start insisting that their processors and their processor's banks take greater care to not alienate their customers! If I was running an online casino and read this thread about a customer I'd be pissed! And look at all the threads on this very issue.

[chayton]

Actually cashed out $2,500 but thought better of it later and reversed the withdrawals -a little known but brilliant strategy that I'm sure a few of the more savvy CM members employ regularly.

oh yeah...usually with disastrous consequences!

[bernynhel]

There are none sorry to say Try 3dice casino, payments processed in less than 12 hours, payment received in 3 days.

I got hip to 3Dice a week or so ago. Saw that post of some winner's Postal MO payment and the postmark really got my attention! Saw this amidst all of the BS inspiring this thread. I cashed out $500 at 3Dice on Saturday. I haven't inquired about and I haven't heard anything. But I'm not concerned.

[bernynhel]

I'm starting to have this recurring nightmare about a 50 foot tall Energizer Bunny that's chasing me while screaming, "It's in the mail, it's in the mail!" and this giant bunny only occasionally slows down just long enough to snatch up Fed-Ex drivers he encounters and bite their heads off...

RE: funds from withdrawal requested on 9/22 partially received, player tuxxxxxx1 (LTxxxxxxx19X)
From: UK Casino Club Support (support@ukcasinoclub.com)
Add contact
Sent:Mon 10/22/07 6:08 PM
To: William Bxxxxxxx (bernynhel@xxxxxxxx.com); billshea@tiac.net

Dear William,

Thank you for contacting UK Casino Club.

Thank you for your recent correspondence regarding your check situation.

I understand that this is less than satisfactory and I do apologise for this. As you know we have confirmed that the check has indeed been issued and sent on the 1st October. The fact that it has not reached you by now is concerning to say the least but experience would indicate that if we were to go ahead and stop the check now you could still very receive the check in the short term and then we would be back to square one. My recommendation is still to please hold off a little longer before committing to stopping that check.

As you know check issuing to players within the United States is not as fluent as it once was but we are committed to ensure that you do receive those funds.

The three other checks that were sent were processed on the 25th, 26th and 28th Sept. We unfortunately have to do this due to processing rules that refrain us from sending more than an allocated amount per day for each player.

The fact that you have received these other checks does give a degree comfort that the final check should not be far away at all.

William, I do hope that you will continue to hold off for a little longer but if this is not acceptable then please advise and we will start the process to have the check stopped and the finds returned to your account for further processing. Please note though that this process can also take sometime to resolve.

Once again my apologies for this inconvenience.

Thank you

Please do not hesitate in contacting us if you have any further questions or comments. The tracking number for this issue is LxxxxxxxxxxX.

Vivien Anthony
Customer Service and Operations Manager

To her credit, she didn't try to tell me that the forth check just seems late in contrast to the first three because it was abducted by aliens and due to some aspect about space travel and the theory of relativity blah blah blah blah blah......

RE: funds from withdrawal requested on 9/22 partially received, player tuxxxxxx1 (LTxxxxxx4
From: William Bxxxxxx (bernynhel@xxxxxxx.com)
Sent:Mon 10/22/07 10:21 PM
To: UK Casino Club Support (support@ukcasinoclub.com)


Dear Vivien of UK Casino Club Support:

As I am sure you are well aware by now, there seems so be some confusion among Casino Action personnel as to how these checks were sent. As you know, I was informed on October 4, by your Rep, Andrew, that all of the checks had gone out regular mail , by mistake, and not via courier, as had been agreed upon. I was also informed that it was lucky for me that this particular mistake had occurred, etc., for so on and so forth reasons - now moot points. The logic to which casino support have subscribed to in urging me to continue to wait for the fourth check, as I understand it, is based entirely on the supposition that the first three checks were, in fact, sent via courier, after all. If that is the case, then support's position is reasonable. The problem lies in the fact that I have no way of telling how the checks were sent. I have asked support over and over to define and describe a "courier check" and never has anyone so much as made a peep in response.

The first three checks were, as you may be sick of reading by now, as I have submitted these words on innumerable, previous occasions, sent under separate cover and arrived in regular business envelopes, with regular, snail-mail USPS first class postage stamps in one corner, the return addresses rubber-stamped in the other and were left in my mail box by the postal carrier. These are not the characteristics I traditionally identify with "courier" anything yet, even after submitting and resubmitting the descriptions of and the circumstances concerning the delivery of these checks, as recently as today, support is still saying to wait because these checks were sent via courier. This in contradiction to Andrew's note to me on October 4 as well as in contradiction to the evidence which is the checks, themselves.

If these checks are checks that were sent via courier as may be defined by someone else's stretch of the imagination, in contrast to the missing fourth check, and that all of the above in some way confirms this in the mind of support, without a doubt, then I guess I am just not in the 'need to know' group and should keep my mouth shut and wait like I am told. On the other hand, if Andrew's communication of October 4th is correct, as I assumed it was as no one else at Casino Action has ever so much as hinted that it isn't, other than to continue stating, over and over, that the first checks were sent via courier, then the entire "wait and see" camp has been running on baseless assumption all of this time, never delving any deeper that the blotter on the top of their desks to learn what the circumstance actually are have been and firing off seemingly ridiculous statements as facts which could be equally articulated from the either side of the neck without regard to what has actually occurred nor to the enormous waste of my time.

My biggest resentment will be, should the latter bear out, is that everyone at Casino Action, save Andrew, has had the unmitigated gall to assume that I place so little value on my time that it is OK to make statements like "....since the first three checks were sent via carrier..." if they were not, and repeat that on a daily basis when, via reply, also on a daily basis, I have been submitting the same facts as I am, again in this email, submitting now in hopes that what I am describing may be used to determine what, has actually transpired.

If, by some miracle you should experience an epiphany based on this or previously submitted information, all of a sudden, please warn me if you are about ready to conclude anything. If, through any revelation whatsoever, you are pretty sure now that all of the checks were not sent via courier please spend the time you would have normally spent writing to tell me about it and instead spent that time doing whatever it is you have to do to fix it. Should I have the good fortune to make the acquaintance of some conjurer or wizard capable of causing the check to somehow magically appear in the meantime, I'll let you know.

William xxxxxxxx
Los angeles

[bernynhel]

This story has a happy ending after all. The Missing Check arrived today, 12 calendar and 10 USPS business days after the first three and since none are post marked, who knows when they were mailed. The date of The Missing Check is the same as the first three and the check number is second to lowest of the four. Mailed from Vegas - a three hour drive from L.A.

I quit bothering to post email exchanges and there has been no shortage since the last one I posted. I'm wore out. Really took a lot of the fun out of winning. Haven't been back to any CA sites yet. It's still..........(sniff).....too soon!

This whole thread, heavily edited to it's current digest form, chronocled 30 days running since I requested a withdrawal on Sept 24 and received final payment today, Oct 25 exists because I dont think it's right that casinos claim that due to the chicken-s**t U.S. laws that our chicken s**t lawmakers snuck onto the back of a bill to strenghten national security (my words) that their hands are tied in trying to improve some miserable performances after US customers request a withdrawal. Their attude seems to be that this is how it is and how it's going to be. Like their helpless or something. I say SHAME ON THOSE CASINOS!!!!! Their people have a BRAIN just like the rest us right? (I didn't say brains, that would be an assumption) SHAME! SHAME! SHAME! SHAME! AND MORE SHAME!

This when, by contrast, I cashed out at 3Dice Casino just this last Saturday (Enzo RULES!) whose offices are in Belgium, I think - and yesterday, Wednestay I had a a USPS Postal MO in my hand. See my post about it here:

http://www.casinomeister.com/forums/...tml#post197041

That's Sat 10/20 - Wed 10/24 and not one word exchanged in regards to my withdrawal request in the interim. But then, what is there to talk about? Right! The topic should NEVER merit discussion.

[jolub]

First of all, I must say you have great writing skills. I can't imagine all the crap that must have been going throught your head. In the first part of your "collection" it sounds like they're not going to pay you. I have no idea how I'd feel if I though I was getting stuck for $13,000. You did an excellent job of staying the course. All I can say is good job.