Fortune Lounge Problems

[lowrollerus]

I just had a very large check bounce from the Fortune Lounge Group and it took almost 20 days to be returned from the bank as "ACCOUNT CLOSED" Fortune lounge notified me the day before it was going to bounce. I have since had all kinds of problems and now they are claiming that they can only issue withdraws in $2500 increments per day and will not tell me if the new checks have been mailed only that they have been processed. Furthermore they are telling me to not withdraw the checks until they actually clear the bank. Seeing how the last one took over 19 days to come back closed and the super slow shipping of the new checks that means we cannot get our money until about 50 days later. What has happened to Fortune Lounge? All you hera is excuses about US Legislation but no where does it say anything about withdraws only deposits and the casinos seem to take those quickly. Fortune Lounge also does not seem to want to help on the bank fees I incurred either by their bounced check. Not to mention how the check has rocked my home life and reputation at the bank.

[lojo]

They need to sign on w/quicktender...

I'm wishing you good luck and lots of patience, it looks like you could be in for a slow process.

[oldtrvlagt]

Just a suggestion..they do use Quicktender..they can email you an invite so you can sign up and you could get all of this done in a couple of days...plus processing time..maybe 4 days. Or, what about their ATM card? Never had one personally but a thought. No one should have to wait that long!

[lojo]

Last time I looked they didn't, now on 7Sultans banking page I see they do Cool. Thanks.

[kauphy]

Just a suggestion..they do use Quicktender..they can email you an invite so you can sign up and you could get all of this done in a couple of days...plus processing time..maybe 4 days. Or, what about their ATM card? Never had one personally but a thought. No one should have to wait that long!

hi i have one of thier a.t.m cards and they r great never had any prombles with it. in about 5 days your money is on it just go to an a.t.m and take it out it is so cool. by the way at the bring of this year i had the same trouble with a check from them but they made it right. and sent me the money again just use quicktender and you,ll get it faster. i know it may take some time did for me caz of the new law but they did make it right. thanks fl. hope everything turns out right for you. p.s they r telling people to just put the checks in the bank and let them clear. it is caz of the new law that they r having troubles kathy

[chayton]

I just spoke to someone at FL a few days ago and I asked about their ATM card, but they told me they don't issue them anymore - only people who had them before can use them....

[indicka]

Just a suggestion..they do use Quicktender..they can email you an invite so you can sign up and you could get all of this done in a couple of days...plus processing time..maybe 4 days. Or, what about their ATM card? Never had one personally but a thought. No one should have to wait that long!

On 10/18, two days after my QuickTender withdrawal request at PlatinumPlay, I received this email:

I have today been informed by our Treasury Company that you need to update your preferred method of payment to regular mail check in the casino banking menu as this is currently the only method that we are able to make use of to process withdrawals to the US.


But theyll accept your QuickTender deposit in a heartbeat.


I have their ATMCard...issued and activated about 5 months ago. Attempts to withdraw using this ATM Card got me no where.

Yes, I am really irritated with Fortune Lounge's Banking as of late...I can vent for hours regarding all the inconsistencies and bullshit theyve thrown at me..but I will refrain because its a gorgeous Saturday and I must leave now...

[lojo]

This is bad news...

[bernynhel]

...and now they are claiming that they can only issue withdraws in $2500 increments per day and will not tell me if the new checks have been mailed only that they have been processed.

Had the same problem with Casino Action Group except at first they were tellng me $2,500 per WEEK when I cashed in after reading their terms stipulationg $10K week. Requested a cash out for $10k on 9/24. On 10/13 three of the four checks arrived. All were mailed separately with a 1st Class USPS stamp from Las Vegas. I won't deposit casino winnings into my bank and since dropping the checks at the check cashing co. I do biz with on Monday, the bank quit verifiing anything on the phone and the dept in charge hasn't bothered to respond in any fashion whatsoever. The fourth check still MIA.

[bernynhel]

[QUOTE=bernynhel;196272]Had the same problem ..........QUOTE]

The whole story here: http://www.casinomeister.com/forums/...d.php?p=196300