Vegas24 cashout problems

[lazyjourno]

I have a pending withdrawal for about 10 days now, from what I have read, Vegas24 have never failed to pay someone, just kept them waiting a long time!

I e-mailed Daniel and he got back to me very promptly with the normal management speak, but I dont have any faith that they will give me my money anytime soon!

My instincts are that these people arent crooks and that I will get my money eventually...but maybe in a month, maybe two..which is unacceptable really!

On a side note I e-mailed the Curacao Gaming Board complaining about Vegas24, and they sent me a form, which I will fill in and send off, if I have not been paid in another couple of weeks.

Also if nothing happens by this time next week I am tempted to e-mail Daniel again and threaten to report them to the Curacao Gaming Board...not that it will make much difference!

[KSOT]

I got my payment the other day. Took them 45 days.

Not nearly as bad as this 3+ month delay I'm experiencing with Empire Casino.

[BLUEWATER]

Make sure you screen print or print out your winnings next time before you withdrawal and print out the tracking number or other comfirmation, ect.. If there problems then you have proof when you file with the gaming commission whatever is located. It make it alots easier. Always check if they are with the gaming commission before you make a deposit. I always trust Kahawake gaming commission. Most microgaming software have it. I don't know about Curacao but I don't trust it.

You can check it at this site. www.kahnawake.com/gamingcommission
then go click on permit holder



BLUEWATER

[kempe]

Never play at Empire Casino!

I have a withdrawal of $2000 pending since 1 July this year. Contacted support dozen of times, all they say that they have delays in payment!

I don't believe them anymore. But I keep contacting them every week, hope they get annoyed and start paying me!

[uungy]

anyone got a cashout here? they dont even respond anymore!

[kempe]

vegas24 did pay after contacting daniel a dozen times.

empire can't be reached, you only get to "player support" and they say the can contact the real manager by email or something.

I still have 2000$ overthere, 1000$ own money. Don't know if it would be worth a PAB?

In my opinion the should at least be on a blacklist. With VirtualCasino you can talk at least to the real manager. Empire just hides behind a livedesk that doesn't know anything!!

Is it worth contacting futurebet??

[Vegas24]

Hi UUNGY,

I am sorry to hear that you are having a delay in withdrawal, please email me at Daniel@Vegas24.com as I am sure that I can be of assistance.

KEMPE I wish that I could help you with your withdrawal from Empire Casino but we have no connection with them at all apart from being on the same network. I will send an email to my Rep at IGS and make them aware of this thread and hopefully that will help.

Please feel free to email me at any time if you have any questions or comments regarding Vegas24.

Daniel

[uungy]

Got paid! Daniel did help, and assured me and kept me informed how the payment was going!

Thanks for your help

[uungy]

Just to add, while I recieved payment, I would be careful, as bonus money was taken off, after a withdrawal was requested, since they claim they have the rights to cancel bonuses even after its been played through (ie transferred from bonus money to main account), if they "feel you are abusing the bonus"

So I would still put them in the don't play, at the moment. Unfortunatly I no longer have the email from them, but its viewable on my account (I think)

[jolub]

Vegas24 looks like a Futurebet site... those have a really bad reputation.

They rarely pay anyone who wins.

I just got banned from two forums by the same person, Baechips, who is the moderator of Chipstalkers and the owner of PokerPlayerUS for posting negaitive comments about Vegas24 and CasinoeSpot. I was trying to warn players not to make a deposit with them. Apparently, he's in bed with them.

I was new to on-line poker and I trusted him and I made deposits at the "old" G2G, PokerEon, and Jon Wood gaming all of which have stolen my deposits and are not answering my emails. Baechips didn't bother to help me get my money back from any of these sites. When he posted Vegas24's banners I warned him about their history of pay out problems. He is now promoting CasinoSpot and Vegas24 both of which are Igaming sites. Igaming is Futurebet in disguise.