Bodog Locked my Account

[SeattleSinner]

Bodog had a special going on where you could deposit $100 and get a free $100 poker tournament credit. This seemed like a very good deal so I opted in. I signed up no problem, I set up a nucharge account, and I made a deposit of $199.

I played some poker games, and I played in the casino I won and lost but finally got back up to $202 so i cashed out. A few hours after I requested a payout I got an email saying that my account had been disabled. They said that I needed to send in ID. No problem this has happend to me before on many casino sites. So I faxed in a copy of my ID to the site which they received with no problem.

I then get an email telling me that I need to call up to speak to security. I spoke to a security representative who told me that my account had been linked to my fathers account. As it turns out my father owes Bodog $200 from when he use to play there. When he came to visit me (he lives 3000 miles away) he logged into bodog on my computer and thats how they linked them. I told the representative that was very nice, however that didn't have anything to do with me and I haven't spoken to my father in over a year.

I am a totally different person, I have a totally different account, I live at a totally different address, and I used my own totally different deposit method. What gives Bodog the right to steal my money for a debt that my father owes them? I also loved the fact that they allowed me to sign up and make a deposit but when it came time to pay me thats when they started disabling accounts. If I had lost the money I would have never heard anything about this.

I guess they should be closing and taking everyones funds because we are all related through adam and eve...

[YodaJedi]

Your problem isnt being related to your father it's that he physically logged into his account on your computer and IP. That is a definitely link and I think virtually anyone would lock it up for that if they were owed money by one of the parties. I think your only chance of getting money back is if you get your father to pay you.

[SeattleSinner]

Well they actually decided to credit back my deposits. I think I got lucky on this one.

He may have logged in from my computer at one time but I still don't know why I'm responsible for his debts as a result. If I receive a used computer from someone that has bodog debts am I going to be responsible for their debts too?

I can understand why they locked my account, however once they verified that I am a totally different person there is no excuse to seize my funds.

And another thing that really bothers me. If they are so concerned about fraud why was I able to sign up, deposit, and play without any problems. But as usual when it came time to payout thats when they want to hassle me and seize the money. That is something that a really irreputible casino site would pull, it has surprised me that bodog has come to this level.

[AudiManinBoro]

How does he come to owe 200 to a online casino to begin with? Dont they take themoney first before giving the credits? I didnt think Bodog operated anything like a loan system?

[jan.strydom]

Originally Posted by AudiManinBoro

How does he come to owe 200 to a online casino to begin with? Dont they take themoney first before giving the credits? I didnt think Bodog operated anything like a loan system?

i believe it was a charge back or a return dispute - thats why the money is owed - many players think they can play, loose and then take the deposit money back should they not win!! via a charge back.

[SeattleSinner]

Originally Posted by jan.strydom

i believe it was a charge back or a return dispute - thats why the money is owed - many players think they can play, loose and then take the deposit money back should they not win!! via a charge back.

No this is not what even happend to begin with. He made a purchase of $200 using middleton financial which use to process deposits and withdrawls from bodog. He did it just before the DOJ arrested the neteller CEO's. When this happend middleton stopped transactions, thus the money was never taken out of his account. At this point my father does not want to send them money because he doesn't want to break the law. It was legal, now it is illegal.

[Atlanta]

Originally Posted by SeattleSinner

No this is not what even happend to begin with. He made a purchase of $200 using middleton financial which use to process deposits and withdrawls from bodog. He did it just before the DOJ arrested the neteller CEO's. When this happend middleton stopped transactions, thus the money was never taken out of his account. At this point my father does not want to send them money because he doesn't want to break the law. It was legal, now it is illegal.

If your father truly wants to pay them. Why not allow you to make the deposit? Since you are brave enough to be in Washington State and still gamble. And then you have Bodog to deduct from your account and credit to his. This will clear up his negative account.

[SeattleSinner]

LOL...I tried logging into my Absolute Poker account and couldn't make a deposit. So I called up the security department at Absolute and was told that since I have an ongoing problem with Bodog they will not allow me to deposit. I could not believe that AP would make such an anti-customer decision. I spoke with the security supervisor and explained to him the outrageous circumstances at Bodog and he agreed to allow me to deposit. I have no problems at any other poker rooms.

I think this actually violates the privacy policy that I have with Bodog because they shared personal information with a third party. Here is a quote from the policy:

"Any private information received by Bodog Sportsbook, Casino and Poker Room WILL NOT be given out to anyone or any organization; it WILL NEVER be sold or distributed in any form, or for any purpose unless approved by the account holder. Therefore, client information collected by Bodog Sportsbook, Casino and Poker Room is the property of Bodog Sportsbook, Casino and Poker Room and is not shared with any third party, including merchants."

[niklas]

Originally Posted by SeattleSinner

I think this actually violates the privacy policy that I have with Bodog because they shared personal information with a third party.

I was thinking about this the other day, because I read about people getting banned from multiple casinos using the same software, and also mentions of a "bonus abuser" list. Seems many do not follow their own privacy policies...

[SeattleSinner]

Originally Posted by niklas

I was thinking about this the other day, because I read about people getting banned from multiple casinos using the same software, and also mentions of a "bonus abuser" list. Seems many do not follow their own privacy policies...

I wonder if one could file a lawsuit in the country which the website resides. They can't just break a contract and get away with it.