POC - new manager... !? let see...

[mysticjoz]

Any one else notice the Palace of chance has a new manager? He actually checked in here today! now for the unbelievable news... its the same person who called my house when I won and said I would "definately be paid" .. I recieved an email with a promo... so I wrote back and asked the infamous questions...
1) I was locked out
2) my account and pending payout was wiped out...


now lets see what happens.. I am really not gonna hold my breath but wouldn't that be sweeeeeet!!

[thetic]

You don't have to be mystic to guess the outcome on this one

Without naming casinos (you can all work it out) there seems to have been a few of these threads recently where new managers have appeared at some of the, shall we say, less reputable casinos promising to clean up their act.

I will give them the benefit of the doubt that they may have the best intentions to do this (and maybe will in the short term), unfortunately in the long run the owners have not become angels overnight and the same dubious practices will continue....

The day POC gets on the Accredited Casinos list is the day I give it a shot, although even then it would be with some trepidation.

[mysticjoz]

You don't have to be mystic to guess the outcome on this one

Without naming casinos (you can all work it out) there seems to have been a few of these threads recently where new managers have appeared at some of the, shall we say, less reputable casinos promising to clean up their act.

I will give them the benefit of the doubt that they may have the best intentions to do this (and maybe will in the short term), unfortunately in the long run the owners have not become angels overnight and the same dubious practices will continue....

The day POC gets on the Accredited Casinos list is the day I give it a shot, although even then it would be with some trepidation.

Hear, Hear!! Trust me ... It's going to take alot before I ever "trust" again!

[tim5ny]

They probably upgraded him to manager because he knows how to save the company some money. <Example> By not paying you!

[mysticjoz]

They probably upgraded him to manager because he knows how to save the company some money. <Example> By not paying you!

Actually tim, he is the one who almost lost his job (so to say) and he is also the one who told me that Andre had been pulling the "bonus abusers" claim with "ALOT" of customers. I really don't expect to get paid the rest, to be honest. (It would be nice, as I did have the second hit on blackjack in the middle of it all for $2500.00) all I ever saw was a refund of deposits made to them from my bank. The amount paid to them through click to pay was ALOT Higher and I never saw that.

Just saying It would be a nice surprise to be paid.. but then again Inetbet is the only one who actually pays the players and FAST! (see the new thanks thread for them. (I cashed out 400 in the middle of the night and it was in my account this morning) WTG INETBET

[EasyRhino]

What's the new manager's name at POC?

It seems that the Virtual Group has had a good deal of recent manager turnaround. Cool Cat has a new manager (Chris), and BetRoyal got a new one a couple months ago (AJ).

I don't know what to make of it.

[mysticjoz]

What's the new manager's name at POC?

It seems that the Virtual Group has had a good deal of recent manager turnaround. Cool Cat has a new manager (Chris), and BetRoyal got a new one a couple months ago (AJ).

I don't know what to make of it.

Hi Rhino,, the new manager is Dean.. he is the one who called my house to say "I just spoke with Andre and yes you will be paid, just do it like this... withdraw $2500 at a time and play through another $1000.00 and when the $2500.00 is paid, then request the next $2500.00, we just had a big win so it is easier to do it this way"

I won't make anything of it "the new managers" ... until I see some effort on thier part. We all got burned pretty bad. I think it would probably sink them to pay off any promised wins during the reign of thier "Martyr Managers".

Besides the email invite to a casino I am locked out of..I still have not heard from thier new manager as of this morning, I did try live chat last night and was told he was in this morning. Then I got a call back by VIP lounges new manager..... (lol)

[mysticjoz]

well .. to update.....

I have yet to be able to contact Dean the new manager.
Despite doing everything his support has recommended. First they said email him, so I did,,, and never heard back, so I tried their chat because I still can not access my account even thought I received an invite.... see below.
last night they told me to call him "in the morning", I did,,, I was told he "stepped away from his desk can you call back" I did.. 3 times then was told to try to reach him through live support , I did.. they told me to email him.. which I did and still nothing....
I really didn't expect anything more... (maybe I was hoping he was the honest one) RIGHT! As of now I have not heard a thing!
following is the newest invite....
Palace of Chance

Dear mysticjoz
Get up to $500 in Free Cash

Enjoy the best service and fastest payouts at Palace of Chance. Add to that a 50% Fully Cashable bonus and winning is just a click away.
50% Fully
Cashable Bonus
Deposit $100 up to $1,000
* Redeem Coupon: SHAZZAN 30% No Playthrough No Max Cashout Bonus
Deposit $20 or more
* Redeem Coupon: PHOEBE

Dean,
Palace of Chance Manager.
Good Luck!!

• No Playthrough apply also if played on Real Series Video Slots, 3 Cards Vegas Rummy and Blackjack. Standard rules apply if not otherwise stated.


If you do not wish to hear from us again please visit this link and you will be taken off from future promotions.

Get up to $500 in Free Cash

Enjoy the best service and fastest payouts at Palace of Chance. Add to that a
50% Fully Cashable bonus and winning is just a click away.

50% Fully
Cashable Bonus
Deposit $100 up to $1,000
* Redeem Coupon: SHAZZAN
30% No Playthrough No Max Cashout Bonus
Deposit $20 or more
* Redeem Coupon: PHOEBE
Dean,
Palace of Chance Manager.
Good Luck!!

• No Playthrough apply also if played on Real Series Video Slots, 3 Cards Vegas
Rummy and Blackjack. Standard rules apply if not otherwise stated.

Oh well . it was worth a shot

[EasyRhino]

Hey, if you've met your playthroughh requirements, don't let them badger you into wagering more in between withdrawals. It's not necessary that you do so, and they can't make it so.

I had a snafu at POC that lasted for... months. Denied withdrawals, and cashier history made it look like they were trying to garnish winnings, but I could never get a hold of the manager for a straight answer. Finally after around a month of semi-serious efforts, I got a hold of Andre on a livechat, and the withdrawal was processed no problem.

The virtual group's accounting processes seem about as disorganized as my email inbox.

[mysticjoz]

UPDATE....

Hey, if you've met your playthroughh requirements, don't let them badger you into wagering more in between withdrawals. It's not necessary that you do so, and they can't make it so.

I had a snafu at POC that lasted for... months. Denied withdrawals, and cashier history made it look like they were trying to garnish winnings, but I could never get a hold of the manager for a straight answer. Finally after around a month of semi-serious efforts, I got a hold of Andre on a livechat, and the withdrawal was processed no problem.

The virtual group's accounting processes seem about as disorganized as my email inbox.

Sorry all, I was off for a few days.. (medically necessary leave)... Hi EasyRhino... you need to step back in time and check out my first thread I started here...
I won the random jackpot! Palace of chance,,(or did I)
http://www.casinomeister.com/forums/casino-complaints-non-bonus-issues/17424-i-won-random-jackpot-palace-chance-did-i.html

You are lucky to have gotten paid. Once you read how "Andre" treated me I think you will know why I am glad to see him replaced....

An update would be... My account is unlocked and I was given a free $50 chip ... unfortunately it doesn't make up for the pending $2500.00 withdrawal and the balance of over $2000.00 that was wiped out, and needless to say I can not see making a cash deposit to someplace that had no problem taking my winnings and balance besides they are Rogue .

I can thank everyone here for helping me SEE which casino's can be trusted and which ones can not.

I think it is going to take ALOT for them to get out of the PIT!

Oh well, the life of a gambler!