Locked Account at Royal Vegas & Vegas Towers

[largeeyes]

Actually, this argument works in the players favor. Here in the states, quite a few banks offer sign up bonuses, especially in this age of negative savings rates. They have rules that are well below what is profitable to the bank, like Deposit $1500, get $200 value bonus, only needing to leave the money there a few months. If you do take it out, they don't label you an abuser. This isn't robbing the bank, it's following the rules. Tsk tsk fortune lounge.

I am not the only one beeing banned from this casinogroup I see.. (I have my own thread in the "bonus-complaint" forum)

If you dont like people gambling on one big bet of baccarat, why don't you put it in your T&C? I have my own theory on this. And that is that you now have created a win\win situation for yourself in a very sneaky way. If the so called "bonus abuser" ends up loosing, you get his money, if he "wins", you lock his account and also get his money.



What is the logic behind this? If the bank doesnt have a metaldetector it is still illegal to "rob" the bank as you say it. That is because the LAWS (lets call it societies terms and conditions) says that it is illegal to "rob" people. The casinos sets up their own laws in the form of terms and conditions. When these laws don't prohibit people to gamble it up with the bonus, then they can not be judged for doing so.

In Norway we have a legal paragraph saying "You cannot be judged without authority of the law". Meaning you cannot be judged for something one party claims is a criminal act, when it is not any laws against it.

It is the same situation in this case. The Casino makes the laws in form of terms and conditions. If a player havent broken these, the player can neither be judged for it.

[cyprean]

Just so we're straight here - the bottom line is this, and this applies to all casinos across the board.

If the casino operation does not approve in the manner in which the player plays, then they have every right to lock a player's account just so this is outlined in the terms and conditions.

If fraudulent activity is detected (multiple accounts, faked IDs, bogus personal info, etc.) then winnings should be confiscated since these would be considered bogus accounts.

If the player account is legit, the wagering requirements are met, and the terms and conditions are not breached, then winnings should be paid.

Touche. Couldn't have said it better myself.

If there has been real breaches of security such as fake information and credit card frauds - then I understand the bannings. But if legit players who have followed T&Cs are getting slaughtered here and winnings forfeited then that casino actions are rogue and clearly unacceptable. To me it seems like the latter is the case here.

[powerball]

To me it seems like the latter is the case here.

That is atleast the situation in my case. I can take a picture of myself holding up my ID, in front of the house were I live, with the house number showing, if that is what it takes..

[vinylweatherman]

Actually, this argument works in the players favor. Here in the states, quite a few banks offer sign up bonuses, especially in this age of negative savings rates. They have rules that are well below what is profitable to the bank, like Deposit $1500, get $200 value bonus, only needing to leave the money there a few months. If you do take it out, they don't label you an abuser. This isn't robbing the bank, it's following the rules. Tsk tsk fortune lounge.

Banks have done that here, but best of all are the credit cards. They used to offer 0% deals on balance transfers for as long as 18 months in a few cases. The "advantage play" here was to take out one card, transfer the biggest balance you could from another card, and put the money that would have been used to pay it off into a savings account. As each offer comes to an end, the next card is applied for, and the process begins again. The net gain was around 4% of whatever limit you could get. Up to £20,000 was easy, but lately the banks have tightened up. I was banned from MBNA even before I had opened my first account (Pity, they had great bonuses )

I have "abused a sign-up bonus" at First Direct, but at least I went on to deposit more, and gave them some "meaningful action" with these deposits by paying off my Barclaycard, and taking out, and using, their credit card.

It is still possible to "whore" the sign-up offers at the Gas and Electricity utilities, and at a few phone providers.

NPower were offering £50 and 6 free low energy lightbulbs, but I have already done them. I am currently on PowerGen, but there is a new tranche of offers coming out this spring, just need to suck the remaining value from PowerGen - more free lightbulbs

I have also made £20 per month from NTL (now Virgin Media), by explaining how I only ever watched SKY ONE, and might as well get rid of the telly box now it has gone and download Stargate over the broadband or rent the DVD.

What hapened to all this cash?

Just lost it at All Slots

[GrandMaster]

The Royal Bank of Scotland is offering a £100 sign-up bonus with no WR at the moment.

[Casinomeister]

...Mass closing of acounts where "the horse has already bolted" serves no purpose other than to blow the issue out of necessary proportion - this thread began not with players not receiving cash-ins, but with players suddenly being accused of "suspicious activity" on what they took to be long dead accounts...

Good point. But we're not 100% privy to what exactly initiated the locking of 4000 accounts. I am making an assumption that many are dormant, never to be used again. Please bear in mind that we do not have all the facts from both sides.

So far only only three PABs concerning this issue. Two Norwegians, and one Fin. No US or UK players yet.

[vincenski]

Well my account at 777 sultans and Desert Dollar was locked too. Desert Dollar with 200 in my cash balance. I also got this email this morning:

Thank you for your email.

I am sending this e-mail in regards to your recent request concerning the status of your locked Desert Dollar account.

The decision that was made is based on promotional abuse being identified on the account. We can unfortunately not provide you with the specific details behind the process of the promotional abuse being identified as this would negatively impact the security of the casino and its processes.

As per the terms and conditions, if the account is locked by the casino for any such activity, any balance on the account including purchases, free money, bonuses and winnings will be forfeit.

I trust that you will find the above information of use and would like to thank you for your understanding in regards to this matter.

Please do not hesitate to contact us if you require any further assistance.

Thank you for playing with Fortune Lounge.

Kind regards

Jake

Casino Support

Where the Player comes First



Should I place a PAB for this??

[GForceT1]

Well my account at 777 sultans and Desert Dollar was locked too. Desert Dollar with 200 in my cash balance. I also got this email this morning:

Thank you for your email.

I am sending this e-mail in regards to your recent request concerning the status of your locked Desert Dollar account.

The decision that was made is based on promotional abuse being identified on the account. We can unfortunately not provide you with the specific details behind the process of the promotional abuse being identified as this would negatively impact the security of the casino and its processes.

As per the terms and conditions, if the account is locked by the casino for any such activity, any balance on the account including purchases, free money, bonuses and winnings will be forfeit.

I trust that you will find the above information of use and would like to thank you for your understanding in regards to this matter.

Please do not hesitate to contact us if you require any further assistance.

Thank you for playing with Fortune Lounge.

Kind regards

Jake

Casino Support

Where the Player comes First



Should I place a PAB for this??

that last sentence

My accounts are not closed. I also made a big baccarat bet in the beginning, because I want to maximize my bonus. However I LOST this bet.
Fortunelounge could you return my deposit and lock me to?? Or you only do that to winners?

Vincenski if you want CM to go after your money, you should PAB. I think you should PAB anyway so there is a ground for a thorough investigation of this.

[cyprean]

Well my account at 777 sultans and Desert Dollar was locked too. Desert Dollar with 200 in my cash balance. I also got this email this morning:

Should I place a PAB for this??

Please PAB. Then we will learn a little more about the gravity of these lockdowns. Especially when they took 200 from your cash balance. Please file eCogra complaint also.

[TeddyFSB]

My accounts are not closed. I also made a big baccarat bet in the beginning, because I want to maximize my bonus. However I LOST this bet.
Fortunelounge could you return my deposit and lock me to?? Or you only do that to winners?

Read their email carefully: they are not even returning deposits. So rogue, so sad.