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I'm just finishing up with the response that I had from FL yesterday. I'm satisfied will all but four of the 23 complaints submitted here. I'm waiting for some clarifications at the moment.
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Beer is living proof that God loves us and wants us to be happy ~Ben Franklin Useful links: ~ Accredited Casinos ~ I-Gaming Representatives ~ Evil Section ~ My Wish List ~ The Meister on YouTube ~ Donate Now! |
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__________________
Beer is living proof that God loves us and wants us to be happy ~Ben Franklin Useful links: ~ Accredited Casinos ~ I-Gaming Representatives ~ Evil Section ~ My Wish List ~ The Meister on YouTube ~ Donate Now! |
| The Following User Says Thank You to Casinomeister For This Useful Post: | ||
halfday (26th April 2007) | ||
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CM, You must be in a difficult position. I realize that we don't know all the ins and outs as you do. I would assume that you are perplexed as to why you are recieving so much criticism on this thread. You have much respect. I think the reason so much criticism is coming from here is our angle on this situation. We (I suppose I should not talk for others)...... I see this as blatant theft. This person was in the middle of playing and had not even finished when the casino shut down thier account and kept their winnings AND deposit AND bonus. How can this be anything but rogue? Also, we cannot see the "proof" of player fraud. No doubt there was some fraud but they are not really concerned so much with that according to their own statements. What they ARE concerned with is intelligent play. Using your money wisely and actually trying to win. They have stated this with thier own words here and in private emails and in private messages made public. From my angle and others apparently, it appears as though they are getting some sort of pass on this outrageous behaviour. It appears as though they are not being held accountable at all. I do understand the initial period because it was surreal that it was happening, but they did not mince their words: it WAS and IS happening and they have it justified in their minds. In what we have become used to seeing from this forum as far as being held to a high standard appears to be different in this case. That is why there is frustration and criticism. It just doesn't seem right that they are not on the top of the rogue pit from where I'm sitting. Again, I realize that I am in a different seat than you are. I am just sharing the viewpoint from here with you. |
| The Following User Says Thank You to halfday For This Useful Post: | ||
dancinggoon (19th May 2007) | ||
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This person needs to either contact me or eCOGRA. If she is a legitimate player, she'll get paid. If she'd a fraudster, she won't.
We have to stick by our guns on this, and that is exactly what I am doing. About a quarter of the PABs submitted to me on this so far have been fraudulent. This is strictly forbidden by the terms and conditions and these players deserve nothing in my opinion except a kick in the ass and tossed out the door. FL has reversed many of the knee-jerk decisions made earlier. So far a number of these players deemed bonus "abusers" have been paid their winnings (or payments are pending).
__________________
Beer is living proof that God loves us and wants us to be happy ~Ben Franklin Useful links: ~ Accredited Casinos ~ I-Gaming Representatives ~ Evil Section ~ My Wish List ~ The Meister on YouTube ~ Donate Now! |
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FL has work to do
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I think Halfday mentioned you getting criticism. I have not noticed that. I can’t imagine why you would face any criticism Halfday also indicated he was suspicious of the ones called “fraud”. I can understand that. A very long time ago, I was teaching my daughter to play. She did a couple of deals at FL before losing interest. She was an adult living on her own in another city and I didn’t consider that a breech at the time. She played without incident – the grinding out way. I mention this because I think it common for players to pollinate gaming to others close to them. It is a natural thing to do. I suspect sometimes they break a rule about using a common computer or something like that. I am not sure that is fraud either. I actually played off a bonus from a Kinko’s once when I was in a pinch. Never thought it might be a common computer – but it could have been. I didn’t think about it. I think there is real fraud. But I don’t know how you would catch it. If my intent is to deceive the casino about playing from the same machine, I can change all the indicators where they can’t tell. I suspect you don't want the details of how that can be done. But I am think “syndicates” would know how to do that if I do. So I think your “fraud players” are the amateur kind and or those committing an innocent mistake. The problem that still exists is a premier gaming operation won’t adamantly state they won’t confiscate monies from players because they don’t like betting strategies. This indicates we have more than a knee jerk reaction. I think most of us would applaud FL setting the record straight if they have changed their philosophy. They have before discussed their bonus structure on an open forum. Why not just come here and set things right? Certainly, they must be monitoring this discussion. The net of this is you have done all you can and with good results. But FL refuses to protect their reputation, the reputation of MicroGaming and the reputation of eCOGRA. Despite eCOGRA’s good work with you in this case, I don’t know how they could allow FL to continue to be a seal holder under the circumstances. As I read your post above, you yourself refuse to “stick your neck out” for them. I don’t blame you. I don’t know why eCOGRA would. BTW, I received your newsletter regarding and the UIGEA and have circulated it around. It’s that pollination I was talking about - :-). But this is sure putting a damper on my enthusiasm. I am starting to see a reason to bifurcate poker rooms and internet casinos. Stanford Last edited by Stanford; 26th April 2007 at 08:07 PM. |
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I finally received notice that I was going to paid by Fortune Lounge. I havent gotten my check yet, but I guess they at least saw the light and are paying up. I'll post back when my check arrives.
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Any news on the remaining disputes?
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I sat down with FL on Saturday in Amsterdam and discussed this. It's still being looked at.
__________________
Beer is living proof that God loves us and wants us to be happy ~Ben Franklin Useful links: ~ Accredited Casinos ~ I-Gaming Representatives ~ Evil Section ~ My Wish List ~ The Meister on YouTube ~ Donate Now! |
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