Locked Account at Royal Vegas & Vegas Towers

[WLVRYN]

Meister - are you any further along on throwing them in the rogue pit? If they havent changed their minds by now and paid everyone that isnt a fraudster, I think that's the next step. This has been going on for too long not to take some action here.

[Consty1]

Did you have any winnings?

Stanford

Yes I had winnings also but I've basically given up on receiving them back.

[Casinomeister]

Meister - are you any further along on throwing them in the rogue pit? If they havent changed their minds by now and paid everyone that isnt a fraudster, I think that's the next step. This has been going on for too long not to take some action here.

Right now, my main concern is trying to get the casino to do the right thing. As you know, I was out for two weeks, and I was hoping that during my absence FL would begin paying the players who did not violate the terms and conditions. I have been informed by FL that they are paying the non-fraudulent accounts. It's a slow process that is encompassing a number of resources.

I should have more info in the next couple of days.

[halfday]

I think in most cases it really is that simple. I have all my accounts locked and could not care less. I don't trust fortune lounge and wont be playing them again. If I had money in there I would complain. Why would I waste your time and my time with a complaint to open accounts that I don't want any longer.

I think you are underestimating that. I know a bunch of people who had their accounts locked that they don't care about and havent played at in a year or more.

[Casinomeister]

I think you are underestimating that. I know a bunch of people who had their accounts locked that they don't care about and havent played at in a year or more.

Point taken - and I've taken this into consideration. I don't doubt you know a bunch of people who have had their accounts closed, but I would guess this number is less than 30. We're talking thousands here

[vinylweatherman]

Point taken - and I've taken this into consideration. I don't doubt you know a bunch of people who have had their accounts closed, but I would guess this number is less than 30. We're talking thousands here

Surely the figure of interest is how many complaints were NOT received despite there being funds in the locked account. It is likely a fraudster who knows they tried to pull a fast one but got caught will not complain, but move on to scam another casino group. Complaining would only create an investigation that will confirm they committed a fraud, rather than allow them to hide among those that merely MAY have done something wrong.
Bonus hunters who have only played for the bonus and withdrawn are unlikely to complain unless they still had funds in the accounts.

It almost looks like there IS a basis for this involving fraud, as it seems to go from MG group to MG group every few months - looks like they are making enough before getting caught to be worth while. Presumably, another big MG will be hit over the summer, so they should be prepared in advance, and not risk a fiasco by locking too many innocent accounts (none ideally).

[pangloss]

I believe I am the only one who has mentioned player fraud besides FL. I am not an affiliate, nor will I "hang my head in shame".

Pangloss - you owe me some pushups.

There is player fraud involved which has made this entire episode complicated thus time consuming. Most of the 1000s of accounts that were locked never generated a complaint - explain that. Read some of my previous posts.

Besides the three accounts banned here for submitting a fraudulent claim, add a fourth "saarasavunen".

I am not doing push ups. Here's why:

FL has never publically made any allegation of fraud. Indeed there is not a jot of evidence publically available to support such a claim. No doubt there is player and Casino fraud committed every minute of the day - just look at the complaints from players appearing on these boards every single day.

The issue remains the same - FL defrauding players of both deposit and winnings. Contrary to the alleged player fraud there is prima facie evidence of FL fraud contained in their statement(s) posted on this very Forum. The claim that players abused bonus T+Cs according to "bet size" and "game selection" was bogus from the very outset. The intent to permanently deprive players of lawfully acquired money via such bogus claims is a fraud within the jurisdiction that I reside.

Unlike your good self CM I do not accept the timing of FL purchasing advertising and subsequent reinstatement on the accredited list and THEN launching this fraud on players is in any way coincidental. IMHO they have played you like a piano and taken advantage of your status within the online casino industry for their own nefarious purposes.

I posted these thoughts very early in the piece on another Forum (BB) and looking back in hindsight there is certainly no reason to change my mind. The very fact that the FL group have not been summarliy dispatched to the Rogue List is glowing testament to that fact.

Now let's return to the issue of Casino fraud - claims of player fraud in this intance are smokescreens for the real fraudsters. Just how dumb do you think players are?


...

[Casinomeister]

I am not doing push ups. Here's why:

FL has never publically made any allegation of fraud. Indeed there is not a jot of evidence publically available to support such a claim. No doubt there is player and Casino fraud committed every minute of the day - just look at the complaints from players appearing on these boards every single day...

I was the one who stated there was fraud, and this is via the information they had afforded me. It had nothing to do with any of their public statements. But you have a point.

The issue remains the same - FL defrauding players of both deposit and winnings. Contrary to the alleged player fraud there is prima facie evidence of FL fraud contained in their statement(s) posted on this very Forum. The claim that players abused bonus T+Cs according to "bet size" and "game selection" was bogus from the very outset. The intent to permanently deprive players of lawfully acquired money via such bogus claims is a fraud within the jurisdiction that I reside...

You have a point there, but they have reversed some of their decisions.

Unlike your good self CM I do not accept the timing of FL purchasing advertising and subsequent reinstatement on the accredited list and THEN launching this fraud on players is in any way coincidental. IMHO they have played you like a piano and taken advantage of your status within the online casino industry for their own nefarious purposes....

I think it may have been the other way around. They got pounded by these players before and after they came back on board. Believe me, no one is playing me - I'm just giving them room to pay the players who did not violate any of their terms and conditions.

I posted these thoughts very early in the piece on another Forum (BB) and looking back in hindsight there is certainly no reason to change my mind. The very fact that the FL group have not been summarliy dispatched to the Rogue List is glowing testament to that fact.

Now let's return to the issue of Casino fraud - claims of player fraud in this intance are smokescreens for the real fraudsters. Just how dumb do you think players are?
..

If a player is playing on a computer that has several other players playing from the same computer - that's fraud since these other players are bogus accounts. It's the same person posing as several players. This scenario applies to a number of the complaints that have been submitted, but not all. It seems as though some people are thinking that I'm implying that all complaints are fraudulent, this is way wrong.

I was told yesterday that "Non fraud related players have been paid and fraudulent players have not."

Perhaps we (FL and I) have differing opinions on what defines fraud

[halfday]

CM,

Certainly you and FL are totally different. You are standing up and rightfully saying that the players using multiple identities are frauds and you are exactly correct.
FL has and IS stating that "FRAUD" is going in and making a big bet on a low HA game then using French roulette or some similar game to get through the Wagering requirement. This is not FRAUD but they are saying it is. They are saying, in essence, that if you win you are a fraud. It is horrible and they have stated their wrongful position repeatedly here and in Emails. It cant be tolerated to take a players money that obided by all the rules.
Somehow we keep getting sidetracked on player fraud and such but the proof is right here in this thread that fortune lounge considers it fraud to win using sound mathematical practices that do not break their rules in any way.

Thats it. Period. We keep getting spun but the bottom line is that they have admitted to not paying players because they "didn't like how they played".
This is not fraud - they are claiming it is.

[Casinomeister]

CM,

Certainly you and FL are totally different. You are standing up and rightfully saying that the players using multiple identities are frauds and you are exactly correct.
FL has and IS stating that "FRAUD" is going in and making a big bet on a low HA game then using French roulette or some similar game to get through the Wagering requirement...

No, they said that was bonus abuse. I'm still working on this and players who are coming through me and eCOGRA are getting paid once fraudulent play has been ruled out.