Locked Account at Royal Vegas & Vegas Towers

**cbe2869** · 17th March 2007, 06:27 AM

Of course it's a little unsettling that now that my accont is unlocked it seems that all of their websites are down. Royal Vegas, PokerTime, VegasTowers, Fortune Lounge, etc. I hope this isn't why the casino rep said he wouldn't be participating in this forum anymore.

**winbig** · 17th March 2007, 06:38 AM

Originally Posted by cbe2869

Of course it's a little unsettling that now that my accont is unlocked it seems that all of their websites are down. Royal Vegas, PokerTime, VegasTowers, Fortune Lounge, etc. I hope this isn't why the casino rep said he wouldn't be participating in this forum anymore.

No worries. It's either a network issue, or just their SQL server being down right now.

Microsoft OLE DB Provider for ODBC Drivers error '80004005'

[Microsoft][ODBC SQL Server Driver][DBNETLIB]General network error. Check your network documentation.

/geotracking.asp, line 59

**cbe2869** · 17th March 2007, 08:23 AM

Whew. They are back up.

**halfday** · 17th March 2007, 09:55 AM

These guys are unreal. They lock my accounts that I have lost overall on but keep sending me promotional Email junk.

Real nice and reputable group.

**gmblpdam** · 18th March 2007, 12:57 AM

I agree with the casino in the fact that they have the right to refuse anyones business that they choose, regardless of the reason. However, any balances must be paid out and this includes winners from bonuses. Only having deposits returned, while a good start, is definately not good enough. If a player has a legitimate account and has met the respective playthoughs, as defined in your T&C's, then he must be paid! Pay these players, and then lock their accounts. If all legitimate players, regardless of playing style, are not paid in full then IMO they certainly don't deserve to be on the accredited list.

I am from one of the banned states so playing at this group was not an issue for me anyways, but I am truly sorry to hear about all these players with locked accounts and frozen money. I had always regarded this group as a high class operation, but I'm not so sure that is true anymore if they don't make this right.

BTW, Cbe I'm glad to hear your poker account was reopened. The closing of poker accounts because of how you played in their casino is truly ridiculous. At least they have made one step in the right direction. Good luck all.

**bluewhale** · 19th March 2007, 01:18 AM

i thought i shld just mention that, even though it doesn't personally affect me cause i had no money in my accounts, i also got emails from a few fortune lounge owned casinos that i had played at back in august. i haven't played at any casino relating to them in probably 6 months, and i never played either baccarat or french roulette which seem to be the games being discussed. so i'm not really sure why i got banned.

**vinylweatherman** · 19th March 2007, 01:48 AM

Originally Posted by bluewhale

i thought i shld just mention that, even though it doesn't personally affect me cause i had no money in my accounts, i also got emails from a few fortune lounge owned casinos that i had played at back in august. i haven't played at any casino relating to them in probably 6 months, and i never played either baccarat or french roulette which seem to be the games being discussed. so i'm not really sure why i got banned.

It looks like the big issue is about starting with one big bet using the whole bankroll, which could be done on many other games, such as Blackjack, in order to get a near 50% chance of doubling the bankroll. Following the big bet, the technique was to meet the WR using tiny and numerous bets. While French Roulette was the best option, no doubt others were used, Blackjack perhaps, with the added benefit of cashing in the resulting Fortune Points at the end.

FL seem to argue against having a specific term, while players say they should have added one if this was becoming a problem, and they would then have had grounds to confiscate winnings without the need to resort to the "F U Clause".

Trident Lounge clearly have the same issues now they have moved to the new bonus system, here is their version of the FL "F U Clause".

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Until a Player completes the wager conditions for the Welcome Bonus, the Player's total Cash Account balance represents the maximum a Player may wager as a single bet. The Player's Cash and Bonus Account balances may not be combined as a single bet until the wager conditions have been completed for the Welcome Bonus.
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**freni126** · 19th March 2007, 12:56 PM

Originally Posted by vinylweatherman

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Until a Player completes the wager conditions for the Welcome Bonus, the Player's total Cash Account balance represents the maximum a Player may wager as a single bet. The Player's Cash and Bonus Account balances may not be combined as a single bet until the wager conditions have been completed for the Welcome Bonus.
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I understand the first part of this.. you can't combine the cash and bonus balance in one big bet. But the part "The Player's Cash and Bonus Account balances may not be combined as a single bet until the wager conditions have been completed for the Welcome Bonus. " I don't understand... when the WR is met there should be no bonus balance left to bet with the cash balance?
Do they mean that it will be ok to bet big in the future reloads you might get?

**vinylweatherman** · 19th March 2007, 01:31 PM

Originally Posted by freni126

I understand the first part of this.. you can't combine the cash and bonus balance in one big bet. But the part "The Player's Cash and Bonus Account balances may not be combined as a single bet until the wager conditions have been completed for the Welcome Bonus. " I don't understand... when the WR is met there should be no bonus balance left to bet with the cash balance?
Do they mean that it will be ok to bet big in the future reloads you might get?

These terms are specific to the welcome bonus. There is also no option to cash in early from the welcome bonus, but other reloads are subject to the normal bonus system rules. The terms also cover the "smart arse" who would make the first bet as $1 on a hand of, say, poker - and then combine the remaining $399 into a big SECOND bet. This term would outlaw any attempt to place a big bet consisting of the entire bankroll while there are significant bonus funds left. There might be a problem of interpretation should the bankroll shrink so low as to make it big enough for only one bet, but that bet would no longer be "abusive".

**halfday** · 19th March 2007, 01:34 PM

I think that this point is not apples to apples. They simply don't allow you to wager your entire bonus plus deposit balance on one bet by having their software restrict you to only betting your cash balance. This is not something that you have to be aware of and abide by.... it is programmed in the software.
Again, FL had all of these options available to it just like all of the other MG casinos do. They had originally changed their terms to note that you must complete the wager requirements before cashing out even your cash balance. Most MG casinos allow you to forfeit your bonus but not FL. This is fine because it is in their T&C. Keeping players money because they don't like the way you played within their T&C is unacceptable.
To answer your question more directly: As you clear the bonus the bonus money becomes cash balance and can then be used to bet. The software does not allow you to bet more than your cash balance when beginning.