seriously is anyone getting paid from microgaming casinos

[goodie2shoes]

Ive heard of things like this but dont know if its the same. I have emails with them stating this I save each and every email i have from them and I brought this up to one of the people that i talked to and even forwarded the email to them and they said that they were sorry but the person that replied to my email was mistaken. I emailed them again the day before yesterday asking again if i can please reverse my withdrawal and put it into my eco account and i have not got a reply.

Here is the email that I was talking about:

Dear Catherine,



Thank you for contacting us, here at The VIP Lounge Customer Service, regarding your recent withdrawal.



I am pleased to inform you that your $2,800.40 withdrawal has already been processed, by our financial department, via ACH.



Since the withdrawal has already been processed, I suggest that we do not go ahead and request a reversal in order to process to your EcoCard. I am afraid that this will cause an unnecessary delay in the processing of your withdrawal.



The withdrawal was processed earlier today, the 22nd of February, and you should expect the withdrawal to reflect in your bank account within the next 3 to 5 working days.



Should you wish us to reverse the withdrawal from ACH and re-process to your EcoCard, please let us know as soon as possible. We do not, however, recommend such a reversal. At the moment, we suggest that you continue to select ACH/Check as your preferred payment method, since this is the safest and easiest method for the time being.



I hope that the above has been helpful to you and congratulate you on your withdrawal.



Should you have any additional questions or comments, please do not hesitate to contact our Customer Service Desk on the toll-free numbers listed below. We are available 24 hours a day, 7 days a week for your convenience.



Best Regards,



Louise

The VIP Lounge
Jackpot Factory
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[vinylweatherman]

IF this was a verbal conversation, and the voice stress tool was used, it would show no stress if the agent was merely "mistaken" as the agent would believe they were giving out the correct advice. However, if the agent were deliberately trying to conceal something from you and give you advice that they believed was wrong, but that they were told to give out, they would show some "voice stress". This is how insurance companies use it. They talk to a claimant over the phone, asking for details as to the circumstances of the loss. If the claimant tells the agent what they believe will get the claim paid, rather than how the loss actually occured, they will exhibit some "voice stress". The insurer will then mark the claim as possible fraud or exaggeration, and put a loss adjuster onto it, even if it looks to be a simple one to settle.

[KathyK]

I am happy to say that I received an ACH payment yesterday from Allslots. I withdrew on March 13th and I received my payment on March 19th. So I guess there is still hope out there, good luck everyone!!!

[Dekon]

I am happy to say that I received an ACH payment yesterday from Allslots. I withdrew on March 13th and I received my payment on March 19th. So I guess there is still hope out there, good luck everyone!!!

That's the best "Screen Shot" I've seen for weeks. Glad to see you got paid!!

[ok2playme]

Dekon,

I can only assume like me you are still waiting for payment from River Belle. You are right its nice to see SOMEBODY get PAID!!!!

[Dekon]

Dekon,

I can only assume like me you are still waiting for payment from River Belle. You are right its nice to see SOMEBODY get PAID!!!!

Yep, still waitin'

[footdr]

I would say that is darn right lucky since they are part of Jackpot Factory and I cashed in on 2/27 and still havent been paid.

Plus they announced several days ago that ACH was taking up to 31 working days.

It was 21 days but the"processor is now taking 31 days".

I really don't know why yours would be processed before the players who cashed-out in February and are still waiting. Mine was sent to the processor the beginning of March.

[ourlink]

Just a note to all of you waiting on ACH payments. I cashed out on March 8, from Big Dollar through ACH, and mine was in my account this morning. So there is hope for Microgaming. Good luck to all of you who are still waiting.

[footdr]

I cashed out at big dollar two days ago and ACH was temporarily unavailable so the sent a check via regular mail since Courier was temporarily unavailable.
That was yesterday. Today, courier is available.

I am so fed up.

Riverbelle said the processor had paid me yet now they say that was an error and I havent been paid. Same thing with Jackpot Factory, pending since 2/27.

I AM SO TOTALLY DONE!!!!!YOU CAN'T PLAY WHEN YOU CAN'T GET PAID

Sorry but they should have to pay by cashier check or guaranteed check, etc. They got my money and now they delay paying me. Bull sht. And once you are paid there is no guarantee that the funds will be settled by their banks.

I HAVE HAD IT

[ok2playme]

Inexia process withdrawals for Jackpot Factory. They are of course a third party over which the casino has no control, this is despite the fact they are a wholly owned subsidiary of the company behind The Jackpot Factory group of casinos. Inexia, in fact, ONLY process withdrawals for Jackpot Factory casinos, no other clients are listed.
I don't believe claims that an ACH or Check cannot be cancelled UNLESS it has already been sent, in which case there should be no delay in it's arrival. Naturally, it will COST MONEY to cancel an unsent ACH or Check, and redirect the funds through to an alternative means.

Quite frankly, it amazes me that US players are still depositing at these casinos, when others have had withdrawals still pending since last year. It is clear now, that the US banks are very determined for players NOT to get paid, which is why casinos are having such trouble. This IS due to the new law, but in accordance with this new law, those casinos should be closing US accounts until they have a fully working processor in place, AND have cleared the backlog through the system without further problems surfacing.

Hey Vinyl,

I have checked with my bank and a few others with theirs. Our banks are NOT denying or turning around the ACH's. They are not being done. River Belle still owes me $8,000.00 since 02/11/07 however their latest email claims 03/21/07 thru 03/28/07 as the definitive absolute final date and they PROMISE it will be there!!! I am once again going to hold them to it! You will "see" me on 03/28/07 if the monies are not REFLECTING in my account. However River Belle is still accepting US deposits and from what I hear other MG casinos are paying timely per their terms.

Take Care!