River Belle not paying $8,000.00

[silkprint]

Has anyone cashed out from this group lately ?
I won off the 50 free spins promotion and have 2 cashouts that are a 'work in progress' status . I have deposited with them before and have cashed out with no problem but this was before the big upheaval .
It has only been 2 weeks and the live chat said 3 weeks so not stressing yet but things are changing every day .

[Mousey]

Has anyone cashed out from this group lately ?
I won off the 50 free spins promotion and have 2 cashouts that are a 'work in progress' status . I have deposited with them before and have cashed out with no problem but this was before the big upheaval .
It has only been 2 weeks and the live chat said 3 weeks so not stressing yet but things are changing every day .

Isn't it amazing how our attitude toward cashouts have changed? Once I wouldn't play at MG casinos that didn't payout to NETeller in at least 48 hours. Now here's poor Silky talking 2 weeks and counting ..... and still trying not to stress about it. Strangely enough, before the USA DoJ stepped in to see that I didn't get scammed by 'illegal' gambling, I (as did the majority of USA players who did their research) always got my damned money and got it promptly!

Congrats on your withdrawal Silky! Hope you get your money soon -- and I hope it doesn't get 'confiscated', or 'frozen', or lost, or declined, or whatever, before it's in your hands. Keep us posted.

[silkprint]

Thanks brat

[Pinababy69]

Hey Silk, how did you cashout? Was it ACH or cheque or Click2Pay? Do you have an Eco account? That sure is what seems to be working best for the US players of late.

The Mouse is dead on with her assessment. Best of luck and for sure let us know what happens.

[footdr]

I am not playing this group until they get their problems resolved. They are using the same processor as many other casino groups who are paying via check with no hitches.

So I believe they are the problem not the processor.

I was not getting my usual VIP treatment and their loyalty points program is one of the worse right now.

Until it improves I will play elsewhere.

[silkprint]

Morning ,
I went with ACH . One I started on April 25 and the second on April 27 . For sure I will let you all know as soon as I get paid.

[footdr]

Thank you for your patience waiting on your withdrawal/s totaling $ 150
being processed via check.

Due to the check being past its expected delivery date, we will be reissuing the
funds to your Click2Pay account within the next 24 hours.
Thank you so much for your continued understanding with this regard.

We are continually striving to improve our service and enhance your experience
as one of our valued players. Please contact us if you have any queries or
feedback.

Warm Regards,
The Belle Rock Entertainment Team

IF YOUR DELIVERY DATE HAS COME AND GONE YOU NEED TO DEMAND PAYMENT VIA ANOTHER METHOD OR FOR THEM TO GET THE EXACT DATE THE CHECK WAS MAILED. EVERY CHECK I HAVE RECEIVED WAS SENT VIA REGULAR MAIL AND I RECEIVED IT WITHIN 7 DAYS OF THE DATE ON THE CHECK. IN SOME CASES IT WAS SOONER.

[lojo]

Stop.


This thread is derailed. ATB denizens read up.

[silkprint]

I talked to live chat last night and was told ACH payments take 22 working days and that I should recieve it by June 1 . Yikes . Better than nothing though .

[silkprint]

I got checks instead . They came earlier than I expected .