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Thread: River Belle not paying $8,000.00

  1. #221
    ok2playme is offline Dormant account
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    River Belle not paid $8,000.00 broken promises

    Quote Originally Posted by Dekon View Post
    Well thats different.
    Different is right. River Belle will not return my emails. I have been speaking with Elcarto a "team leader" and he will not respond. He promised to call me on 03/30/07 and that call never came. At that time he was suppose to give me tracking on a $10K check that was to be here no later than 04/17/07. I needed the tracking to make sure I would be home to receive. Now my cashout states CONFISCATED. Meaning of confiscated "to take ones property away". I won't bother PMing the Belle Rock rep here because John either does not have up to date information or does not get back to me. My only course is to stay up past midnight and try to get Elcarto on the phone so he can tell me some more lies.
    Last edited by ok2playme; 9th April 2007 at 02:19 PM. Reason: spelling

  2. #222
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    Quote Originally Posted by ok2playme View Post
    Different is right. River Belle will not return my emails. I have been speaking with Elcarto a "team leader" and he will not respond. He promised to call me on 03/30/07 and that call never came. At that time he was suppose to give me tracking on a $10K check that was to be here no later than 04/17/07. I needed the tracking to make sure I would be home to receive. Now my cashout states CONFISCATED. Meaning of confiscated "to take ones property away". I won't bother PMing the Belle Rock rep here because John either does not have up to date information or does not get back to me. My only course is to stay up past midnight and try to get Elcarto on the phone so he can tell me some more lies.
    ok2playme i was told mine was coming fedex to from golden palace/golden casino then it came regular mail so it might be coming regular mail it is so confusing believe me i know what you are going through got mine in mail last thursday now dealing with bank

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    ok2playme (9th April 2007)

  4. #223
    ok2playme is offline Dormant account
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    Angry Heres a scary River Belle issue!!!

    Quote Originally Posted by FRENCHIE View Post
    ok2playme i was told mine was coming fedex to from golden palace/golden casino then it came regular mail so it might be coming regular mail it is so confusing believe me i know what you are going through got mine in mail last thursday now dealing with bank
    I am so glad you finally got it. Good for you!! Hope the bank thing works out. I would just like to know why my 2nd withdrawal states "CONFISCATION"??????

  5. #224
    Itoldyouso is offline Banned User - opted out from the forum, but keeps signing up
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    I really do feel for you OK2PLAY. Don't give up the fight. Despite what other's may say. Get your funds and leave online gaming alone. It's just a matter of times before the long arms of the law. Start cracking down on gamblers here in the United States. Much like they did people that downloaded music. We are on a watch list. And those who think they are outsmarting the DOJ are only fooling themselves. The phone companies and banks were and still is allowing this government to spy on its citizens. Nothing has changed since the Democrats took office.

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    ok2playme is offline Dormant account
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    River Belle not paid $8,000.00 broken promises

    Quote Originally Posted by ok2playme View Post
    I am so glad you finally got it. Good for you!! Hope the bank thing works out. I would just like to know why my 2nd withdrawal states "CONFISCATION"??????
    This is my latest converstation with River Belle. Stacey has been one of my contacts and as you can see she is trying. Stacey states not to worry about the wording "CONFISCATION".

    Please wait, an agent will be with you shortly!

    You are chatting to Stacey
    Stacey : HI there Charles, how may I assist you today?
    CHARLES : Stacey I need help
    CHARLES : Elcarto was suppose to call me about tracking on $10,026.22 check and never did since 03/30/07
    CHARLES : now on cash check my withdrawal states CONFISCATION
    Stacey : Ok, one moment please while I see what is the status of this check, thank you
    Stacey : Thnak you for holding Charles. I see that according to our records we sent this check to you for $10,026 on the 4th of April
    CHARLES : How was it send?
    CHARLES : Elcarto said I needed to be home
    Stacey : I will escalate this to our Finance Department for the tacking details and with a date on when you can expect this check, I cannot see exactley how this check was sent to you but it should reach you by the 17th of April
    CHARLES : Stacey that is what Elcarto was suppose to do on 03/30/07??
    CHARLES : In addition, why has the $8,000.00 not hit my Click2pay account?
    CHARLES : Boy I am glad I got you online today!!!
    Stacey : I will get feedback for you by tomorrow and I will email you accordingly as soon as I receive this feedback, I do appologise for these delays and I am sure Elcardo will call you when he returns to work
    CHARLES : I was told Elcarto was returning last night
    Stacey : One moment please Charles, I need to have a look at some of these details quickly, I won't be too long, thank you
    CHARLES : C'mon Stacey enough is enough already.
    CHARLES : I have two River Belle contacts - one being you and one being Elcarto. How am I to feel when Elcarto a team leader takes my cell to call me and never does since 03/30/07?????
    CHARLES : Also, you have NOT explained why my withdrawal states CONFISCATION
    Stacey : Thank you for holding Charles, I am not sure why Elcardo did not call you, his last day at work was yesterday the 8th and he returns on the 12th of April, I am here from today until the 11th would be my last day, I will have this matter resolves for you before then and I will be in touch with you when I receive more information regarding your withdrawal fo $10,026 by tomorrow as today is a holiday for Easter
    CHARLES : I understand that why does my withdrawal state CONFISCATION?
    CHARLES : Are you leaving River Belle?
    Stacey : You do not have to worry about the wording in CashCheck, this does not mean anything, your withdrawal of $8011.00 was processed via your Click2Pay account today the 9th and should reflect there within 24-48 hours
    CHARLES : OK - please follow up with me about tracking on the check. Happy Holiday!!!
    Stacey : No, I am not leaving, our weeks do not run like regular weeks and it would be my last day for this week on the 11th, I will then be back on the 15th
    CHARLES : Great I am very glad to hear that!!
    Stacey : i will be sure to inform you of any updates and information by tomorrow and I will let you know via email as soon as possible
    CHARLES : Thank you Stacey I appreciate all your efforts!!
    Stacey : It is my pleasure, Charles, we will get to the bottom of this soon, I promise
    Stacey : Is there anything else that I may assist you with Charles?
    CHARLES : No - just please follow up and let me know the status of the check am I thank you!

  7. #226
    ok2playme is offline Dormant account
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    River Belle not paid $8,000.00 broken promises

    Stacey,

    Thank you for following up and letting me know the 2nd withdrawal is coming via regular mail no later thank 04/17. In addition, I got the 1st withdrawal. I thank you Stacey!

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    You GO, man!

    Quote Originally Posted by ok2playme View Post
    Stacey,

    Thank you for following up and letting me know the 2nd withdrawal is coming via regular mail no later thank 04/17. In addition, I got the 1st withdrawal. I thank you Stacey!
    Way'da go, Charles...stick with it . Sounds like you finally got a competent support person online, of which there seems to be a dire shortage these days!!

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    ok2playme (10th April 2007)

  11. #228
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    River Belle not paid $8,000.00 broken promises

    Quote Originally Posted by recruit View Post
    Way'da go, Charles...stick with it . Sounds like you finally got a competent support person online, of which there seems to be a dire shortage these days!!

    Thank You! It took 59 days! Still waiting for a check but I think Stacey is by far the most competent person at River Belle.

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    larry birkhead is really itoldyouso!!!

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    ok2playme (11th April 2007)

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