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Thread: Inchilli casino - dont pay affiliates - do the pay at least players?

  1. #1
    marinchen is offline BonusParadise
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    Inchilli casino - dont pay affiliates - do the pay at least players?

    hi everyone
    i just wanted to post here my bad experiencewith inchilli
    if they opened we promoted them a bit
    and we had then earnings
    well
    i fight now since weeks to get cleared why i did not recieve all my earnings for november and nothing for december
    and the funny thing is that i see in my affiliate account
    the status
    payment SENT
    oh man
    its very hard to get a managers e-mail addy or anything
    if you go to the live chat in the casino lobby
    the operator states always the same
    we will contact you via e-mail
    forget it
    even if you get an e-mails
    nothing will happen again.
    well, if they are not paying their affiliates
    i just wonder if they pay then winnings of players?
    has anyone experience?
    if its allowed i will post here then my e-mail conversation
    let me know please.

    take care everyone
    and have a good day

  2. #2
    mikepipe's Avatar
    mikepipe is offline Dormant account
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    i a, quite sure, they are out of duty- closed down.
    At least their HP is unreachable for the third day in a row.

  3. #3
    KasinoKing's Avatar
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    I got my affy payment for November, but December's has gone AWOL...

    Not a huge amount, but very annoying.
    Anyone know what's going on?
    Smile, it may never happen...
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  4. #4
    mikekloeg is offline Experienced Member
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  5. #5
    marinchen is offline BonusParadise
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    well today i recieved that e-mail

    Dear Marina,

    Thank you for contacting us.

    We deeply apologise for the delay in payment. I have brought this matter up to
    the management and the acounts will send out the payment to you within next
    week.

    We hope that you will continue to support Inchilli Casino.

    Please feel free to contact us if you have any additional questions.


    Sincerely,

    Support @ Inchilli
    the fooling me long time now with such e-mails
    on 22 January...

    Dear Marina,

    The accounts department has been informed of the difference in the November payment. They will be checking the records with the affiliates department and will be crediting you with the difference and the payment for December as soon as possible. We sincerely apologise for the delay and inconvenience caused.

    Regards,

    Inchilli Support
    January25 then...
    and note the signed it with support@hypegaming...the 2 casinos share the support team..!?! (this stated the aff manager of hype)

    Dear Customer,

    Thank you for contacting us.

    Regarding the November payment, you will get it in 2-3 working days. As of
    December payment, we will also transfer it to you as soon as possible.


    Please feel free to contact us if you have any additional questions.


    Sincerely,

    Support@Hypegaming
    then on Feb1st....

    Dear Customer,

    The email that you requested in the chat is vip@gamingsupportsystem.com.

    Should you require further assistance or information, please reply to this message or chat live with us during our business hours.

    Sincerely,

    Support @ Inchilli
    i e-mailed then to that addy
    and got that reply and never heard anything again of that guy...

    Marina,

    I will have a look into this with the Accounts department, I find this strange not to be resolved. I recall
    at least three distinct occasions where I have instructed this to be settled.

    Apologies for the inconvenience and delay, I really thank you for your patience in this matter. Though
    this has gone on really for far too long, and I will see what the hold up has been and get back to
    you hopefully with news its been paid.

    Kind Regards,

    John Cisco
    Operations Manager
    well lets see how long this will go on
    Last edited by marinchen; 9th February 2007 at 04:01 PM. Reason: added somthing

  6. #6
    KasinoKing's Avatar
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    I tried the in-casino chat...

    Notice the 'very convenient' end...
    .
    Attached Images Attached Images
    Smile, it may never happen...
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  7. #7
    mikekloeg is offline Experienced Member
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    Rouge the Freaks
    The are Crooks
    Casinomeister

  8. #8
    marinchen is offline BonusParadise
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    that end of the chat session fits perfect to them hm?
    kasinoking
    thanks for your input here
    i will keep you all updated
    who knows
    maybe i will finally recieve the money

  9. #9
    Simmo!'s Avatar
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    I'm seeing various comments surface about Inchilli over the past couple of months. Only a hunch, but I think something's going down there myself. It would be nice to see an Inchilli rep on this board to pass on some info.


  10. #10
    mikekloeg is offline Experienced Member
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    there is a Rep Registered on the board
    But
    he or she Have no Lack off intrested to anser pms or Neither emails
    WTG

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