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  #1 (permalink)  
Old 9th February 2007, 08:51 AM
BonusParadise
 
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marinchen is a jewel in the roughmarinchen is a jewel in the roughmarinchen is a jewel in the roughmarinchen is a jewel in the rough
Inchilli casino - dont pay affiliates - do the pay at least players?

hi everyone
i just wanted to post here my bad experiencewith inchilli
if they opened we promoted them a bit
and we had then earnings
well
i fight now since weeks to get cleared why i did not recieve all my earnings for november and nothing for december
and the funny thing is that i see in my affiliate account
the status
payment SENT
oh man
its very hard to get a managers e-mail addy or anything
if you go to the live chat in the casino lobby
the operator states always the same
we will contact you via e-mail
forget it
even if you get an e-mails
nothing will happen again.
well, if they are not paying their affiliates
i just wonder if they pay then winnings of players?
has anyone experience?
if its allowed i will post here then my e-mail conversation
let me know please.

take care everyone
and have a good day
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  #2 (permalink)  
Old 9th February 2007, 02:19 PM
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mikepipe has a reputation beyond reputemikepipe has a reputation beyond reputemikepipe has a reputation beyond reputemikepipe has a reputation beyond reputemikepipe has a reputation beyond reputemikepipe has a reputation beyond reputemikepipe has a reputation beyond reputemikepipe has a reputation beyond reputemikepipe has a reputation beyond reputemikepipe has a reputation beyond reputemikepipe has a reputation beyond repute
i a, quite sure, they are out of duty- closed down.
At least their HP is unreachable for the third day in a row.
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  #3 (permalink)  
Old 9th February 2007, 04:27 PM
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I got my affy payment for November, but December's has gone AWOL...

Not a huge amount, but very annoying.
Anyone know what's going on?
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  #4 (permalink)  
Old 9th February 2007, 04:44 PM
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mikekloeg is very cool!mikekloeg is very cool!
its not www.casinoinchilli.com
but
http://www.inchilli.com

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  #5 (permalink)  
Old 9th February 2007, 04:59 PM
BonusParadise
 
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marinchen is a jewel in the roughmarinchen is a jewel in the roughmarinchen is a jewel in the roughmarinchen is a jewel in the rough
well today i recieved that e-mail

Quote:
Dear Marina,

Thank you for contacting us.

We deeply apologise for the delay in payment. I have brought this matter up to
the management and the acounts will send out the payment to you within next
week.

We hope that you will continue to support Inchilli Casino.

Please feel free to contact us if you have any additional questions.


Sincerely,

Support @ Inchilli
the fooling me long time now with such e-mails
on 22 January...

Quote:
Dear Marina,

The accounts department has been informed of the difference in the November payment. They will be checking the records with the affiliates department and will be crediting you with the difference and the payment for December as soon as possible. We sincerely apologise for the delay and inconvenience caused.

Regards,

Inchilli Support
January25 then...
and note the signed it with support@hypegaming...the 2 casinos share the support team..!?! (this stated the aff manager of hype)

Quote:
Dear Customer,

Thank you for contacting us.

Regarding the November payment, you will get it in 2-3 working days. As of
December payment, we will also transfer it to you as soon as possible.


Please feel free to contact us if you have any additional questions.


Sincerely,

Support@Hypegaming
then on Feb1st....

Quote:
Dear Customer,

The email that you requested in the chat is vip@gamingsupportsystem.com.

Should you require further assistance or information, please reply to this message or chat live with us during our business hours.

Sincerely,

Support @ Inchilli
i e-mailed then to that addy
and got that reply and never heard anything again of that guy...

Quote:
Marina,

I will have a look into this with the Accounts department, I find this strange not to be resolved. I recall
at least three distinct occasions where I have instructed this to be settled.

Apologies for the inconvenience and delay, I really thank you for your patience in this matter. Though
this has gone on really for far too long, and I will see what the hold up has been and get back to
you hopefully with news its been paid.

Kind Regards,

John Cisco
Operations Manager
well lets see how long this will go on

Last edited by marinchen; 9th February 2007 at 05:01 PM. Reason: added somthing
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  #6 (permalink)  
Old 9th February 2007, 06:10 PM
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I tried the in-casino chat...

Notice the 'very convenient' end...
.
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  #7 (permalink)  
Old 9th February 2007, 06:47 PM
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mikekloeg is very cool!mikekloeg is very cool!
Rouge the Freaks
The are Crooks
Casinomeister
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  #8 (permalink)  
Old 10th February 2007, 01:40 PM
BonusParadise
 
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marinchen is a jewel in the roughmarinchen is a jewel in the roughmarinchen is a jewel in the roughmarinchen is a jewel in the rough
that end of the chat session fits perfect to them hm?
kasinoking
thanks for your input here
i will keep you all updated
who knows
maybe i will finally recieve the money
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  #9 (permalink)  
Old 11th February 2007, 08:35 PM
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I'm seeing various comments surface about Inchilli over the past couple of months. Only a hunch, but I think something's going down there myself. It would be nice to see an Inchilli rep on this board to pass on some info.
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  #10 (permalink)  
Old 12th February 2007, 08:42 AM
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mikekloeg is very cool!mikekloeg is very cool!
there is a Rep Registered on the board
But
he or she Have no Lack off intrested to anser pms or Neither emails
WTG
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