32Vegas Casino Don't Want to Close my Account

[ultra100]

Hello,

I have a problem with 32Vegas Casino. They constantly refuse to close my casino account. I sent millions of emails to the support and vip manager, and all I get back is promotion emails.


What can I do? Do you have some suggestions?


Thanks,

[me_and_ed]

Originally Posted by ultra100

Hello,

I have a problem with 32Vegas Casino. They constantly refuse to close my casino account. I sent millions of emails to the support and vip manager, and all I get back is promotion emails.


What can I do? Do you have some suggestions?


Thanks,

I had the same problem, and the time frame you are looking at is NEVER, close your email and open a new one, these guys are brutal.

[ultra100]

Originally Posted by me_and_ed

close your email and open a new one, these guys are brutal.

But, I am using this email very often, and a lot of people know this email...I wouldn't like to close it...

I can't believe that they just don't want to close the account. Ordinary practise in casino business?

[dominique]

Originally Posted by ultra100

I can't believe that they just don't want to close the account. Ordinary practise in casino business?

No, many reputable casinos will close your account on request.

And that's the way it should be.

[Casinomeister]

Originally Posted by ultra100

Hello,

I have a problem with 32Vegas Casino. They constantly refuse to close my casino account. I sent millions of emails to the support and vip manager, and all I get back is promotion emails.


What can I do? Do you have some suggestions?


Thanks,

Please PAB and I'll have them close it for you.

[babs7262]

why does it have to be closed? Cant you just uninstall it and when you get a promotional email, unsubscribe? I just delete unwanted email

Is there something that can happen if you dont close it? I have alot open and just uninstall . Will I be at risk for something if I dont close an account?

Thanks

[Casinomeister]

Originally Posted by babs7262

why does it have to be closed? Cant you just uninstall it and when you get a promotional email, unsubscribe? I just delete unwanted email

Is there something that can happen if you dont close it? I have alot open and just uninstall . Will I be at risk for something if I dont close an account?

Thanks

All casinos should have a policy that closes accounts upon demand regardless of the player's reason. The player may be trying to curb their indulgence in gambling, or just doesn't want to play anymore. It should be a "no questions asked" policy - but that is merely my opinion.

Dodgy casinos would take advantage of players who are prone to spending too much. I know this is not the case here - the operators have been notified of the thread are are waiting for more info from the player to close the account.

[frufrugirl]

Another reason is you still leave your account open to fraud if it is linked to a site such as neteller or click. I have gotten phone calls from places where my accounts "have been closed". I am also one of those trying to curb my gambling, so CasinoMeister makes a good point. My problems have been solved except Im having problems unsubscribing from some places..so i send them to the spam file.

[winbig]

Originally Posted by Casinomeister

All casinos should have a policy that closes accounts upon demand regardless of the player's reason. The player may be trying to curb their indulgence in gambling, or just doesn't want to play anymore. It should be a "no questions asked" policy - but that is merely my opinion.

Dodgy casinos would take advantage of players who are prone to spending too much. I know this is not the case here - the operators have been notified of the thread are are waiting for more info from the player to close the account.

The OP should email them and tell them they have a huge gambling problem, and they're about to lose their house because of it. The reply (or lack of) would be an interesting read

[ultra100]

This place rocks

My casino account is now closed after month of trying. They seen the forum, definately. I send them the link

Thank you Casinomeister for the support. I really appreciate it.

Thanks,
ultra100