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  #1 (permalink)  
Old 24th October 2006, 12:20 PM
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umbello is on a distinguished road
African Palace when pay?

I played in African Palace,deposited 100$ and got 200$ welcome bonus,completed all wagering requirementes in valid game and I played only in valid games.The 13 octber 2006 I done a withdraw of 580$ with moneybokers.In web site of African Palace I read that withdraw are processed after 4 days.I contacted live support in casino lobby to ask informations on my withdraw,and he has told me to send an email to cashier@africanpalacecasino.com.I done this butI 'am waiting again a response.
After I played in African Palace I read that is in black list of casinomeister.
What can i do?When African Palace'll pay me?
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Old 24th October 2006, 03:02 PM
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They may be slow at times, but if you followed the T&Cs, you should be paid. If you still haven't heard anything in a couple of days, please file a complaint here:
http://www.casinomeister.com/problems.php

The complaint section is still off-line at the moment (to give me a chance to catch up), but once it's up - I can expedite this to the operator since I am in direct contact with him.
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Old 24th October 2006, 07:10 PM
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umbello is on a distinguished road
thank you

thank you Mr.Casinomeister!

Your words give me happy.

Ok I wait again.

Again thank you to help me.
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Old 30th October 2006, 07:50 PM
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I dont understand

African Palace sent an email the 24 october.
In this email they told me if I want pay my 580$ in three period on my money bokers account.

$193.34 26/10/2006
$193.34 02/11/2006
$193.34 11/11/2006

I accepted this conditions,because I think this is the only way to get my money,this behavior is very bad.


But I did not again receve money from this casino.

I dont know what I must do.
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Old 31st October 2006, 06:46 PM
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Good, they have proved they wont stick with their end of the contract, tell them you now want it in one lump payment. This is rogue behaviour.....back to Cm file your complaint!
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Old 31st October 2006, 09:27 PM
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umbello is on a distinguished road
no money

No money for me

I dont have words!!!

This casino is rouge!

Tomorrow I'll show at all member forum the emails that African Palace has sent me.

And also the email where they told me that pay me in 3 period!!!

Incredible!!!

13 october 31october no money!!!
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Old 2nd November 2006, 07:01 PM
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incredible email from African Palace

Why Are We Rated So Highly?

Lots of online casinos claim to be the best, but are they really?
At African Palace we give you more than just an online casino!

A Pleasant, 24/7 Customer Support Team
Weekly promotions and massive prizes
More bonuses = Higher chances of winning
The quickest and most efficient payouts
The latest in up-to-date firewall technology to ensure 100% security
Comp points system – The more you play, the more you earn
A choice of over 100 games to choose from
….and jackpots totaling + - R20 Million
We are rated a 10/10 by our pleased customers!


Here are just some of those comments that deserves to be shared :-)



“What a pleasure sitting in the comfort of my own home and winning the big ones.” - Elana K.

“The customer support team are sharp and reliable, and always ready to help. I’ve left African Palace as one of my Internet Explorer favourities.” - Harold G.


AFRICAN PALACE: Thanks for the encouragement Harold. It's always wonderful to hear our service is appreciated.


“I always seem to get more than what I put in with all the extra bonuses. Just when I think I don’t have enough to play with, then this extra bonus pops into my account. Thanks for all the great extra bonuses.” - Sally F.


AFRICAN PALACE: Sally, those bonuses are a gift from us to you. By simply being an African Palace player, is enough to give you more to play with than what you deposit.

“African Palace scores 10/10 in my book. I have been to many online casinos but with the variety African Palace offers, I don’t need to surf around any more.” - Fasil K.

AFRICAN PALACE: That’s great to hear Fasil. We will continue to keep producing more exciting and innovative games.

Come along and try us for yourself…
And you set the judgment!

African Palace - More than just an online casino!



WHERE IS MY MONEY???????????????????

I WON 480$ AND DEPOSIT 100$

I WANT MY 580$ FROM THIS ROUGE CASINO!!!!!!!!!!!!!!
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Old 2nd November 2006, 10:49 PM
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Here is the email African Palace has sent me the 24 october

----- Original Message -----
From: African Palace Cashier Department
To: xxxxxxxxxxxxxxxxxxx
Sent: Tuesday, October 24, 2006 5:05 PM
Subject: Your Withdrawal


Hello Umberto,

Thank you for choosing African Palace Casino.

We would like to settle payment, however we would like to do so in part-payments. We will issue 3 payments of $193.33, thus totaling to the outstanding amount due to you. The payments will be issued for the following amounts and on the following dates should you choose to accept this offer:

26/10/06 - $193.34
02/11/06 - $193.34
09/11/06 - $193.34

However, as a condition, this offer may under no circumstances be disclosed to any parties as is strictly confidential. Should you agree to the aforementioned payment and it's condition, please reply to this email stating that you accept this offer. The first payment of $193.33 will be made on the 26/10/06 once you have accepted offer. We do have your Moneybookers account number, but we would be obliged if you could confirm this with us again please.

Should you have any questions regarding the above, please do not hesitate to contact us.

Warm Regards,
Cashier Department, African Palace Casino

Email: support@africanpalacecasino.com

Toll Free Phone:
USA:1800 704 5870
UK: 0800 917 5936
SA: 0800 66 77 88

Toll Free Fax:
USA:1800 931 1066
UK: 0800 471 5160
SA: 0800 66 77 99

International:
Phone: +27 31 201 1920
Fax: +27 31 202 8780

African Palace Casino
An Online Casino for the best online games and casino gambling



Today my withdraw i again pending!
I did not receve a only $ from this ROUGE CASINO!
I contacted the live support in casino lobby to ask informations on my withdraw,he has told me to contact cashier.
AGAIN!

Please dear Casinomeister write African Palace in rouge casino!

Now I go in all forum of casinos and write my story!

All players must stay away from AFRICAN PALACE CASINO!
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Old 3rd November 2006, 12:00 AM
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kavaman is very cool!kavaman is very cool!
Seems they are really running low on cash if they have to do a low withdrawal like that in many installments. I would steer clear from this place.
By the way i do think they read this forum, and that you broke their "rules" by discolosing the amounts, so they decided not to pay you. However there shouldnt have been any rules like this in the first place.
Many playtechs seem to be running their "own" rules these days, not following the t&c:s from their website.
Where did the playtech dispute service Disappear? I mean i know it didnt work well in the first place, but is there any anymore?

-kavaman
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Old 3rd November 2006, 04:39 AM
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It's ridiculous that they have to pay $580 in installment payments.

Have you PAB yet? http://www.casinomeister.com/problems.php
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