Cash-Out Requirement Concerns

[GrandMaster]

LOL





I have provided them with a drivers license.

Jusy deny that you have any other form of ID.

[rtmlam]

The only thing I could see as a way around this (and I would be very hesitant to actually do it myself) ...

Scan your SS card and black out all the numbers except the last four. That should be enough to verify what they need. I've seen faxback forms for RTG casinos ask players for these last four digits, actually.

Again, I more than likely wouldn't provide it myself, but it's a thought I just had.

The SS# requirement certainly could be a sticky situation for many. Most companies that request the last 4 of the social are using this for future verification when corresponding with the company. The US does have strict privacy policy requirements for disclosing specific account information over the phone, email, or mail. This is just one of many verfication requirements a company may request when you call in requesting information on your account along with address, phone, mothers maiden name, etc. I really do not think that online casinos would be checking the social against some sort of credit bureau database to confirm identity. As stated before generally this is only used when applying for credit to determine proper identity in deciding credit worthiness. The copies of utility bills, statements, etc. would not concern me and I guess ultimately if I had a large enough win that required the social, I would have to make a judgement call based on the casino and my confidence in their confidentiality of records. I really just do not see what use this would be to the casino other than possibly they may assume a fraudulent user would have difficulty providing the card and they can confirm the name on the card. I could be wrong but to me the forms of ID such as Drivers license, etc. along with the billing statements from your local utility, etc. should be sufficient for most circumstances unless their is some legitamite reason suspecting fraud, not the norm.

[vinylweatherman]

The eCogra rules only stipulate that a player be properly identified. Asking for documents that don't exist, by implication meaning the player should "go get them made up" seems counter productive. Although illegal, getting a fake Passport, ID card etc made up by a "professional" forger will be worth it with $10,000 at stake. A copy need only be good enough for faxing, you don't need one to get into the country!

Casinos are doing a good job on behalf of Goodlatte. Preventing US Citizens from being able to satisfy the escalating requirements of online casinos is another way to stop them playing. They could simply make it a federal offense to disclose certain documents to companies operating outside federal juristiction.

This player DID try to find out from the casino what they were supposed to do in the event of a win of this size, and the casino declined to give a meaningful reply. Further case for full prior verification.

Players who rent, don't drive or travel are clearly not supposed to play at eCogra seal casinos as they could never supply enough documents.
Anyone with a medical illness that prohibits them from driving and travelling abroad should also not play, shame this is the very type of player the casinos might make more from as their other social activities are more limited.

If you are ill, AND rent - forget it!!!!! You'll never get paid!

[texas hooters]

Jusy deny that you have any other form of ID.

Would YOU chance that ? Now that I know this it would be my luck that I would hit something big and not get paid ! I'm not sure I am willing to take that chance and I sure as hell hate fighting for my winnings. Been there and done that ... it seems to take all the fun out of playing.

[texas hooters]

eCOGRA's reply on this :

Dear XXXXX,



I appreciate the effort you have made to contact eCOGRA and explain your predicament.



Every site that has been awarded the eCOGRA Seal of Approval must meet the requirements set out in our eGAP (eCOGRA Generally Accepted Practices) document, a copy of which is available on our website. One of these requirements is that the casino must demonstrate that they ‘Know their Customer’ (KYC) by obtaining ID verification documentation. This is also one of the guidelines set out in the FATF (Financial Action Task Force) requirements for anti-money laundering world wide. This requirement is part of eGAP in an effort to protect both the player and the operator against things like ID theft and to ensure that the correct person is indeed receiving the funds requested. It is also in place to protect against issues like fraud, hence the need to confirm the credit cards used. All operators who are part of eCOGRA have undergone rigorous reviews by independent big 5 audit firms that are part of our Audit Panel and have conducted probity checks at the highest levels, which gives us the confidence that information requested is secure.



It is up to each operator what documents they request in order to fulfil the ID verification of a player. I am sure that if you supply a copy of your driver’s license, a recent utility bill and the credit card information requested that this would be acceptable. The Risk department would then review the documents and make the decision if further information was required, this is however the exception and not the rule. If you feel that the casino is being excessively onerous you can always request that we mediate the situation.



If you require any further assistance with this or any of the other eCOGRA approved sites, please feel free to contact me.



Kind Regards,

Tex Rees

[spearmaster]

The Risk department would then review the documents and make the decision if further information was required, this is however the exception and not the rule. If you feel that the casino is being excessively onerous you can always request that we mediate the situation.

That's the key here. Exactly how far does one have to go to prove their identity?

As far as I am concerned, a driver's license or passport or state ID and one other picture identification and/or copy of utility bill ought to be plenty good enough. A social security number or card does NOT in any way constitute identification anywhere that I know of.