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Thread: club tokyo warning

  1. #1
    rablack is offline Dormant account
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    Thumbs down club tokyo warning

    Hi,

    I do not know how many of you are familiar with this casino but if you haven't played there before don't start now.
    I have a debt of around 5,000 euro and the casino is ignoring me for two weeks now.

    They do not replay to emails and on my live chat I have been told that I will be paid some day in the future.
    when I asked for the specific date they replayed that this information can not be disclosed for security reasons.
    funny but true.

    If you have any concern for your money - do not deposit it there.

    http://www.clubtokyo-casino.com/

  2. #2
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    kakata is offline Banned User - hyper flamming

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    Quote Originally Posted by rablack View Post
    Hi,

    I do not know how many of you are familiar with this casino but if you haven't played there before don't start now.
    I have a debt of around 5,000 euro and the casino is ignoring me for two weeks now.

    They do not replay to emails and on my live chat I have been told that I will be paid some day in the future.
    when I asked for the specific date they replayed that this information can not be disclosed for security reasons.
    funny but true.

    If you have any concern for your money - do not deposit it there.

    http://www.clubtokyo-casino.com/


    Well if you have a DEBT....just dont worry and dont pay it......if you have a credit or a pending withdraw than its a different story..........

  3. #3
    lojo is offline Banned User - repetitive violations of posting rule 1.1
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    Quote Originally Posted by kakata View Post
    Well if you have a DEBT....just dont worry and dont pay it......if you have a credit or a pending withdraw than its a different story..........

    And you don't know the english language Kakata? lol

    Hope this guy gets some help... I don't know anything about the casino.

  4. #4
    sdaddy's Avatar
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    This is a Playtech licensee I've never heard of.

    I take it this is not actually a dispute over a bonus, but rather a refusal by the casino to pay.

    I don't see them on the rogue list. You might as well "Pitch a Bitch" here:

    http://www.casinomeister.com/problems.php

  5. #5
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    Club Tokyo seems to be having issues recently... poor support, delayed withdrawals, and worsened bonus rules. I'm not sure what is going on, as they used to be a lot better. On Thursday, Club Tokyo told me:

    "We apologize for the delay in processing withdrawals, the finance department already processed the request it so happened that a minor problem in our system occurred that caused delays in issuing withdrawals but we already solve it and everything will be done by next week. As soon as an update in the status of our players withdrawal transaction has been made we will email them to be informed about the transaction."

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    wangpoker is offline Experienced Member
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    Quote Originally Posted by sdaddy View Post
    This is a Playtech licensee I've never heard of.

    I take it this is not actually a dispute over a bonus, but rather a refusal by the casino to pay.

    I don't see them on the rogue list. You might as well "Pitch a Bitch" here:

    http://www.casinomeister.com/problems.php
    here is the discussion:
    http://www.casinomeister.com/forums/...-casino-2.html

    It indeed has a license from First Cagayan.
    http://www.firstcagayan.com/operators.html

  7. The Following User Says Thank You to wangpoker For This Useful Post:

    sdaddy (7th October 2007)

  8. #7
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    I also have 371$ stuck in limbo at Club Tokyo. Twice I was told I would be paid by 'next friday' which I was not. This is only the third time in 4 years
    I have problems with a casino.The other two was Prestige and Hype, but I eventually got my money for both..


    But I have no problems getting into contract with the Live support that is still very polite. I was told this time it was a 'technical problem'. So thereforeI filed a complaint at the Playtech since it is the software operator. I do actually not believe it is a technical problem, but lets see if Playtech likes how they lie about the course of the problem and blaming the software.

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    Mr_Zoidberg is offline Newbie member

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    Club Tokio had very good support and service. They always paid me in 1-2 days

    But now I have a big($7.5k) pending withdrawal for 2 weeks now

    They are also ignoring my questions when I ask about my pending withdrawal. Now I see that more people having trouble with Club Tokio, perhaps Brian can contact Club Tokyo and get some clarification?

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    kingkong098 is offline Full Member
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    This casino had a bottomless reload bonus that was very advantageous to the aggressive bonus player and as a result I heard they got wrecked the past couple of months. Would not surpise me if they have run into financial problems because of this.

  11. #10
    thelawnet is offline Knave of Hearts
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    Quote Originally Posted by kingkong098 View Post
    This casino had a bottomless reload bonus that was very advantageous to the aggressive bonus player and as a result I heard they got wrecked the past couple of months. Would not surpise me if they have run into financial problems because of this.
    So just another casino startup with a poor business plan and no understanding of basic mathematics....

    Bye bye.

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