Stay Clear Of Shark/Club World Casino (RTG)

[tencardcharlie]

Why, WHY, WHY do operators deliberately try to spoil the fun for players that happen to win? How do they think?

"Oh no! A player on a lucky streak, lets throw him out before he loses it all back" ?

"Oh no, this gal is having fun at our expense. Let's ruin her experience before she becomes a returning customer" ?



This must be the same guys that start insulting bad players at the poker table when they lose a hand.

Edit: ah, dd99 beat me to it

[soflat]

Unless you change the odds (such as by adding more decks...) disconnecting a player will not change anything - if anything, since all games have a house edge, if the player stops playing it just costs the casino money...

D.

The strange thing is that, in this case at least, the player didn't stop (lost 8 grand even after wins of up to $5000), and might have been even more motivated to play.

[lojo]

I can't quite understand the idea of "disconnecting a player on a winning streak". What does that do, screw up his mojo ? Put a hex on him ? Why not just use voodoo dolls ?

I know a pit boss who says his colleagues would stand on one leg, rush off and change ties, etc etc if a player was winning. And I'm sure it worked in - say - just over 50% of cases ?...

Unless you change the odds (such as by adding more decks...) disconnecting a player will not change anything - if anything, since all games have a house edge, if the player stops playing it just costs the casino money...

D.

I think it's called f*cking with their heads, or mind tactics, diversion, mess up the train of thought, you know. I've played the fool at a table when a waft of 'oh my god what is that perfume' walked by. It's just a mindfex.

[vinylweatherman]

[QUOTE=phynqster;165757]

Recent posts by "insiders" has given some grounds for suspecting RTG software. The most damning were posts by phinqster and skunx, admitting that they watched players who were winning, and deliberately knocked them off the connection to disrupt their "run". Also, it was claimed that they could alter the number of decks on Blackjack so that if they were knocked offline while playing the game, they would come back on to a version where the number of decks had been increased.
The fact that RTG software allows this, makes it easy for this kind of allegation to be made, and sound like it has more than a grain of truth.

The thing is; Is this any different than playing in a B&M, when you go on a hot streak the pit boss starts talking to you, the cocktail waitress comes more often, they changes the cards, shuffle more often, change dealers, etc., etc.?

As for the original poster of this thread, he has sent me over 20 emails, claiming he was working with both NBC and ABC on an investigative report on casinos, and he would get the story squashed if I sent him the money he had lost at the casino I had used to work at. He also had the "investigater" and a "lawyer' contact me, through his email. I have to tell you, this guy is a funny guy, if he was not NUTS. Nice to see how everyone saw through this guy.

It's nice to see a rogue taken on by another

As they say, "what goes around, comes around"

[actoreddie]

I could care less what most of you have to say especially if your siding with the well KNOWN RTG crooks to begin with. NO I am NOT a freakin "SORE LOSER" as I have lost probably much more than most of you every did in your lives. If I were a SORE LOSER, I would have included the money I lost over a period of 8-years that I played on-line and it wouldn't just be a few RTG casinos that MANY players have had "similar" disputes with! I could give a CRAP about the players in this forum that SUPPORT ANY RTG CASINOS, ESPECIALLY, CLUB WORLD and SHARK CASINO as well as a few OTHER BLACKLISTED RTG CASINOS! ANYWAY, WHO DIED AND MADE YOU ALL EXPERTS? THE TRUTH IS THAT ON_LINE CASINOS CHEAT! GET IT THROUGH YOUR HEAD! HOW STUPID AND VULNERABLE CAN YOU BE! I've WORKED AS A DEALER IN LAS VEGAS AT THE MGM WHILE ATTENDING COLLEGE IN THE 80's. I LEARNED VERY WELL FROM THE TECHS' THAT THE MACHINES, EVEN BACK THEN WERE TAMPERED WITH AND YOU ARE ALL THAT KNIEVE TO THINK THAT THE SMAE ISN'T BEING DONE WITH GAMING SOFTWARE! GIVE ME A BREAK. YOUR BEING CHEATED OR YOU HAVE NOTHING BETTER TO DO BUT SIT AT YOUR COMPUTERS ALL DAY. GO OUT TO A REAL LANDBASED CASINO, LIKE I CAN DO HERE IN NEW JERSEY AND SEE IF YOU LOSE $5000 PLAYING ONLY $1-$2 A HAND AND UNLIKE ON-LINE SOFTWARE AND THE SEVER YOU ARE AT THE MERCY OF, ARE ABLE GO FROM MACHINE TO MACHINE AND INCREASE YOUR ODDS OF WINNING AND PROBABLY AND MOST LIKELY WILL HIT A JACKPOT WITH THAT $5000 BANKROLL! YOU GO TO THE "MAJORITY" OF THESE RTG SITES AND YOU ARE AT THE MERCY AND INTEGRITY OF THE OWNERS AND OPERATORS, THAT HAVE LOST A TREMENDOUS AMOUNT OF BUSINESS FROM THE U.S. AFTER THE ON-LINE GAMING BAN HERE. iT'S NOT ROCKET SCIENCE, PEOPLE WILL DO ANYTHING TO SEPARATE YOU FROM YOUR MONEY AND THAT ESPECIALLY INCLUDES UNSCRUPULOUS ON-LINE CASINO OPERATORS! SO, WAKE UP AND SMALL THE COFFEE! I WAS ONLY TRYING TO WARN OTHER WOULD BE VICTIMS AND PLAYERS IN GENERAL. YES, I TOO BELIEVE THAT INETBET AND BODOG AND MAYBE 49ER CASINO ARE THE BEST AND ONLY TRUSTED RTG CASINOS. I PLAYED AT ALL 3 AND COME TO KNOW EMILY HANSON FROM INETBET PERSONALLY. I HIT 4 RANDOM JACKPOTS THERE IN THE COURSE OF 2 -3 MONTHS! MY GRIPE AND COMPLAINT IS MAINLY WITH CLUB WORLD AND SHARK CASINO. YOU CAN SAY AND THINK WAHT YOU WANT I PERSONALLY DON'T GIVE A SHIT! I HOPE AT LEAST SOME OF YOU WILL HAVE HEEDED MY WARNING, DESPITE WHAT SOME OF THE IDIOTS THAT REPLIED TO MY POSTING HAD TO SAY.

[MPB]

The thing is; Is this any different than playing in a B&M, when you go on a hot streak the pit boss starts talking to you, the cocktail waitress comes more often, they changes the cards, shuffle more often, change dealers, etc., etc.?

Most of these stunts seem to me like a reminescence to the good old days when the mafia had everything unter control in the industry and no one would ever leave a casino with a big win if they didn't want him to.
Even though it's nice that an unwanted player (probably) isn't risking to be dumped in a hole in the desert anymore, that doesn't make unethical business practices anymore acceptable to me, no matter if online or b&m

I have to tell you, this guy is a funny guy, if he was not NUTS. Nice to see how everyone saw through this guy.

He's obv. an addict who has completely lost control, but that's not really funny IMHO.

[Casinomeister]

I could care less what most of you have to say especially if your siding with the well KNOWN RTG crooks to begin with...

Just got a chance to read this thread, and I think Actoreddie is confusing Club World with Club Player as being a roguish operation. As most of us would agree, Club World is above board and is an excellent operation that was awarded "Best New Casino" at Casinomeister this past year for a reason - and they've held up to this standard in my opinion.

I'm sorry that Eddie seems to feel that anyone who disagrees with him is the "enemy". We are here to discuss things, and a legitimate discussion includes a thoughtful look at both sides of the coin. You will find this here in this forum.

Actoreddie first contacted me in February 2007 with an email entitled "HOW THE HELL CAN YOU SLEEP AT NIGHT CASINOMEISTER!" 642 words in one paragraph.

He had a laundry list of "evil" casinos: Sci-Fi, Intertops, Club World, Breakaway, Grand Aces, iNetBet, Bodog, - He made assuptions such as "You Must be on RTG's Payroll and even Intertops since you claim they are good!"

He boasted of being a TV actor and that he had CBS' ear and US World News Report, and the best thing to happen was the US legislation. He also lamented me for not warning players about all these CROOKS.

I responded:

Hi Edward,

If you have a legitimate complaint, then feel free to PAB here:
http://www.casinomeister.com/problems.php

What it seems to me is that you are a sore loser. You're throwing around a lot of "they're crooks" comments and without anything to back this up - it just seems like a rant. The payouts on RTG casino are just fine. Feel free to post your experiences on our forum and I'm sure you'll have a number of other players who have no problem playing at RTG casinos. I endorse a few - sure, and these guys are really very good. Club World for instance is a very conscientious, thoughtful and fair operator. If you have a problem with his casino, please submit this to me and I'll have him address this personally.

As for the random jackpots, they seem to be far and few between, but I've won one myself and posted this in our winner's screenshots - so they do happen.

I must disagree with you on the point of the US legislation. This opens the door to scraggly bona-fide clip shot operators moving in. The responsible ones are moving out. This is nothing to be proud of.

Sincerely,

Bryan

His response:

I think you missed the boat Bryan. You should NOT have such a website nor should anyone lend much credibility to your website! It's NOT about being a sore loser asshole, I lost close to $100,000 thus far on line, I have statements to prove it! So your barking up the wrong tree there. Apparently, you are definitely subsidized by these CROOKED websites, as you wouldn't be promoting these bastards if there was nothing in it for you! Furthermore, the few websites I'm dealing with already refunded some of my money, then WHY, if they are so... legitimate, obviously when I complained enough and got major media involved they had something to hide!. Your rationalizations suck and your website is useless to the players, as I know MANY other portals, watchdog sites and PLAYERS have had MAJOR complaints with about 90% of the RTG sites. I need say no more. Now you too will be included in my investigation and story. I was hoping you'd be a legit operation. I was WRONG Mr/. Bailey.

So he calls me an asshole and threatens to include me in this "investigation" in his second email.

My response:

Hi Edward,

Apparently you have not done your homework. Take a look at Casinomeister again and tell me I don't warn players against playing at "roguish" operations. Further, I don't even offer casino banners or links to US players. Another thing, if you have a legitimate gripe - one that you can explain clearly in a paragraph or two, then by all means submit it to me.

Again, it does seem like you are a sore loser. You're ranting about all these "crooks" and boasting about some "investigations" and calling me an a-hole. Grow up Mr. xxx. Take some responsibility for your own actions and quit blaming others for your own personal mistakes.

Sincerely,

Bryan

And one more:

Hi Eddie,

Have you thought about checking into an anger management class?

Cheers!

Bryan

He then sends me a series of emails, one from a CBS "correspondent"

----- Original Message -----
From: CBS NEWS
To: creditcard@intertops.com ; marketing@sci-fi-casino.com ; webmaster@sci-fi-casino.com ; cashier@sci-fi-casino.com ; manager@scifiCasino.com ; support@intertops.com ; AccountManager - Club World Casinos ; Cashier@clubworldcasinos.com ; Scifi Casino Support
Cc: complaints@costarica.com ; admin@offshoregamingsource.com ; ofpresidencia@casapres.go.cr ; uie@meic.go.cr ; Sales@HastingsBV.com
Sent: Sunday, February 04, 2007 11:33 AM
Subject: Investigations Unit CBS NEWS New YorK


To Whom It May Concern,

We have received a complaint from a local resident and business affiliate that he has been cheated out of $640 exactly, in addition, to him being owed $100 by yet another alleged fraudulent casino called Intertops and approx. $1700 from Club World Casino whom he claimed paid him $500 back to date but he is seeking ALL deposits returned to his bank since he claims the money was extorted from him and these casinos will not credit him back, in full, what could essentially be considered unauthorized debits or the "misuse" of his funds from the malicious software outcomes. We are in receipt of ALL e-mails and supportive documentation he has sent that is under review by our initial investigation process and truthfully they clearly depict that SCi FI on-line casino has many complaints against them to begin with as well as CWC. Intertops, on the other hand has been most cooperative and refunded Mr. xxx for everything ($880) but $100 that he claims he is entitled to and from what the e-mail states he is. In any case, we will be handling the initial investigation and if we find it warrants further attention, we will hand the story over to our editor for review and a possible "Public Interest" spot to be aired here in the states. You will be informed of an air date, if any. Again, according to what we were given as supportive documentation by Mr. xxx, we feel to the above "on-line" casinos that it is in your best interest to refund his money of $640, $1700 and $100 respectively. It is Illegal for any wagering or money laundering, which many 3rd party processors are fraudulently engaging in despite the new anti-gaming law. Most of these 3rd party processors for payment, including Visa & MasterCard have adhered to the new law and the funding of casino accounts.


Karla Jones,
On-line Consumer Complaints Investigator
CBS Consumer Fraud Investigations Unit
www.cbsnews.com

Funny how this "journalist" writes in one paragraph. Her email address by the way is a free @verizon.net email address. How professional.

My response:

Hi Eddie,

I have no idea why you are coming across like this to me. You say you have given up? You haven't even asked me for advice or told me exactly what the problem is.

I am aware of unscrupulous behavior amongst some RTG casinos (Intertops by the way is Microgaming). But this behavior has nothing to do with the software. These are management problems.

As far as I am concerned, the software is legit - and I've been involved in this industry going on nine years. I am also in contact with thousands of players - rarely are there complaints about the software unless a bug is found, then all hell breaks loose. But problems with the casinos? Yes (just check out the rogue section at Casinomeister).

You say you were cheated. Well, how? You need to be specific and if you submit a complaint to me, I can have the right people respond to it. If it's a software problem - I can have the software supplier look into this. If it's a problem with a management decision, I can have the operators look at this.

By the way, the email you forwarded to me from Karla Jones lacks understanding of the way things operate. She mass emailed her email to support emails etc. That's not the way to get answers in this business, and they'll just blow her off. If she wants answers she needs to bypass support and go to the operators.

If you want me to help you out. I'm here. If you submit a complaint via PAB http://www.casinomeister.com/problems.php I can probably get to it tonight.

Sincerely,

Bryan

Well, he PABd against Intertops, which was looked into immediately. They made a refund to the guy because he threatened them with charge backs. This was in February, and he signed up in the forum last week. By the way, the dude has a verizon.net email address.

I don't know, but this reeks of blackmail to me. And I am rather surprised that a professional actor (his admission [not mine] in his user profile) would come across this way. He clearly lacks communicative skills, and I don't really appreciate his attitude.

I'm still willing to help the guy, but seriously, chill out dude!

[1819]

I have been on a crusade to have several RTG casinos investigated that "I feel" very strongly, are cheating players. It's NOT your imagination about the "near misses" and needing that last symbol that continuously occur, at RTG casinos. My experience after losing $8000 @ CLUB WORLD casino over the course of several months and previously Shark Casino, which I did my research on and although they [Mod Edit: Shark] claim to be licensed by the Kanahawkee gaming commission, Billie Jo Peterson, told me they are NOT licensed. Again something they clearly state on their main webpage. So they are lying, you can imagine what else they may be lying about. I can see why they are rouged by casinomeister.

They [Mod Edit: Shark] are non responsive and RUDE and do NOT disclose their location nor who the manager is. I did find out they are owned by Angel Citi Entertainment, in Ft. Lauderdale, Florida. USA and operate out of Costa Rica. I am out $2500 from them as well. Got nothing back since my complaints to various sources and agencies. I count that as a lessoned well learned.

My latest dispute is with Michael Simmons and David Morrissey at Club World Casino where I started to say initially that the very same things have happened with me over and over again. I have been playing there for sevral months and my losses total just under $8000! Anyway, just last week after depositing $1000 and "surprisingly" accumulating $2800 after exaustive hours of playing, the unusual and "suspicious" dropping of my connection to the server while "playing" and winning (for once) occured at least 15 times and also while I had triggered the Free spin feature, where you can accumulate the most winnings. I also had menus that didn't belong on the game page pop up over and over again and somtimes drop the connection as well.

Yes, without a doubt and what other people that favor these horrible RTG sites are telling you, that RTG software is tampered with and is affecting the games outcome and responsible for these 2 particular incidents at these specific casinos.

Just do your research and homework, go to other reputable portals and casino watchdog sites\forums and you will clearly see we are NOT alone and there is a pattern of these types of complaints and they are numerous. I plan to fight Club World and if I can procure "other" players who also were dupped or truly feel they were also bilked and cheated out of their money by malicous and "malfunctioning" software that already has many complaints and bad press about.

Just visit ALL the forums and view the articles, which I plan to compile for my dispute, and like i said get others
who feel vicitmized by these CROOKS and file a class action suit against RTG and in my case, Shark and Club World casinos. For the record as well, this is NOT about being a bad sport or sore loser, this is about FRAUD. So, you will have some players in the forum, most likely connected to the casino you are complaining about, "blame you" or refute your claim.

On the other hand, real players that were also victimized or sense something was NOT right at an RTG site, you will find they too will agree and have compassion for players like you and I. Lastly, and for the record I have lost close to 6 figures on line over the past 8 yearsand these are essentially the ONLY 2 casinos I have accused of cheating.

actoreddie

you lost around 100k and are blaming someone else? didnt you figure out you were being "cheated" oh, say around the 40 thousand dollar mark? kept on depositing. good idea. lol. should have used the money on acting classes and a secure email. going to a free email service and using a news addy? lol. you're a joke. if you really did have this big of a problem i would still think you were a moron but i wouldnt flame you. i dont believe one word though.

[soflat]

THE TRUTH IS THAT ON_LINE CASINOS CHEAT! GET IT THROUGH YOUR HEAD! HOW STUPID AND VULNERABLE CAN YOU BE!

I don't play at those rogue casinos you play at. How stupid could YOU be???

ARE ABLE GO FROM MACHINE TO MACHINE AND INCREASE YOUR ODDS OF WINNING AND PROBABLY AND MOST LIKELY WILL HIT A JACKPOT WITH THAT $5000 BANKROLL!

You don't increase your odds by changing slot machines. You are doomed to lose over and over again if you think you have some system that is going to beat machines in any casino.

YOU GO TO THE "MAJORITY" OF THESE RTG SITES AND YOU ARE AT THE MERCY AND INTEGRITY OF THE OWNERS AND OPERATORS, THAT HAVE LOST A TREMENDOUS AMOUNT OF BUSINESS FROM THE U.S. AFTER THE ON-LINE GAMING BAN HERE. iT'S NOT ROCKET SCIENCE, PEOPLE WILL DO ANYTHING TO SEPARATE YOU FROM YOUR MONEY AND THAT ESPECIALLY INCLUDES UNSCRUPULOUS ON-LINE CASINO OPERATORS! SO, WAKE UP AND SMALL THE COFFEE! I WAS ONLY TRYING TO WARN OTHER WOULD BE VICTIMS AND PLAYERS IN GENERAL.

It's good to warn others about the bad casinos. But eddie, can you please explain why you played at rogues casinos? What was it about Shark Casino that attracted you to it?

Also, while you might have good intetnions (warning others) it doesn't help to call everyone names and be rude about it. You will hurt the rogue casinos much more if you get your message out in a manner that players will repond positively to.

Please get yourself some help and stop giving rogue casinos so much money. Look in the mirror eddie. You're the one who's been enabling the rogue operators. So get off Bryan's back.

[phynqster]

Just wanted to throw in, that Eddieis not the only player like that out there. I understand as the casino manager that this is YOUR jod to deal with players like this. I just wanted to point out how certain players can be just as rogue as a casino, and with players like this there is a no win situation. The problem is when casinos start thinking that all customers are like this guy so they just blow them off or "group" them as the same. Casinos need to look at every situation seperatley.