Online Casinos - Casinomeister Logo Online Casinos - Casinomeister

Go Back   Casinomeister's Online Casino and Poker Forum > Online Casino and Poker Complaints > Casino Complaints - Bonus Issues

Notices

Casino Complaints - Bonus Issues Complaints concerning bonuses are to be posted here

Reply
 
LinkBack Thread Tools Display Modes
  #41 (permalink)  
Old 18th October 2006, 12:50 AM
Registered User
 
Join Date: Jul 2006
Location: Online
Posts: 20
WTGs: 0
WTGd at 0 Times in 0 Posts
Thanks: 2
Thanked 1 Time in 1 Post
Nominated 0 Times in 0 Posts
TOTW/F/M Award(s): 0
Reputation Points: 17
Rep Power: 10
backjlack is on a distinguished road
Sancho, yes, I am Wladimir N.

What you say shows how dishonest Brandy is.

They have admitted to you that it was their mistake, yet they still refuse to pay me.

Nice example of double standards.

I guess that when they saw themselves confronted with a 20k+ win, honesty, integrity, standards, etc. all suddenly appeared to be a luxury they couldn't afford.
Reply With Quote
  #42 (permalink)  
Old 18th October 2006, 02:32 AM
Registered User
 
Join Date: Jul 2006
Location: Online
Posts: 20
WTGs: 0
WTGd at 0 Times in 0 Posts
Thanks: 2
Thanked 1 Time in 1 Post
Nominated 0 Times in 0 Posts
TOTW/F/M Award(s): 0
Reputation Points: 17
Rep Power: 10
backjlack is on a distinguished road
Anybody knows how long it normally takes for Playtech to process compaints?

I filed my complaint many weeks ago and I still haven't heard from them.

Last edited by backjlack; 18th October 2006 at 02:34 AM. Reason: typo
Reply With Quote
  #43 (permalink)  
Old 5th November 2006, 04:50 AM
Registered User
 
Join Date: Jul 2006
Location: Online
Posts: 20
WTGs: 0
WTGd at 0 Times in 0 Posts
Thanks: 2
Thanked 1 Time in 1 Post
Nominated 0 Times in 0 Posts
TOTW/F/M Award(s): 0
Reputation Points: 17
Rep Power: 10
backjlack is on a distinguished road
I have finally decided to post about my dispute on Brandy's own forum, even if I don't feel comfortable with the fact that it's not moderated by a third party.

The thread can be found here : http://www.online-gambling-forums.c...;num=1156754059

Any show of support there would be immensely appreciated.
Reply With Quote
  #44 (permalink)  
Old 7th November 2006, 05:52 AM
Registered User
 
Join Date: Jul 2006
Location: Online
Posts: 20
WTGs: 0
WTGd at 0 Times in 0 Posts
Thanks: 2
Thanked 1 Time in 1 Post
Nominated 0 Times in 0 Posts
TOTW/F/M Award(s): 0
Reputation Points: 17
Rep Power: 10
backjlack is on a distinguished road
I'm told the link above is not valid.
Since I can't edit my post anymore, here's the correct link : Online Gambling Forums - Test Drive x10

Last edited by backjlack; 7th November 2006 at 05:53 AM. Reason: typo
Reply With Quote
  #45 (permalink)  
Old 13th November 2006, 12:42 PM
Casinomeister's Avatar
Xmas Cheer Meister
 
Join Date: Jun 1998
Location: Here near my Bier, my dear.
Posts: 13,746
WTGs: 10
WTGd at 32 Times in 18 Posts
Thanks: 1,459
Thanked 4,652 Times in 1,692 Posts
Blog Entries: 2
Reputation Points: 24124
Rep Power: 15
Casinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond reputeCasinomeister has a reputation beyond repute
Quote:
Originally Posted by jetset View Post
This is increasingly beginning to look as if it is a casino management screw-up in offering a too-generous promo (other recent examples are the clowns at Joyland and the now dead Winners Only)

That's bad, but retrievable from a casino viewpoint if they pay everyone who signed up under the original T&Cs offered, and then change those T&Cs for other players going forward. The fact that they admit the promo was *misunderstood* by other players shows that they know they screwed up.

However, like Joyland et al this management takes the low road (why am I not surprised by that after their underhand tricks to get players to spam other players?) The management makes a retroactive change to the T&Cs, and then thinks it can get out from under by simply disqualifying everyone's winnings and returning only their deposits instead of meeting their fair obligations.

This is, in my view, rogue behaviour and players need to be warned about it.
I agree with Jetset.

Sorry for my late entry into this big mess, but I'm not sure if this casino is capable on offering clear and concise promotions. There should never be any doubt in a player's mind on how to participate, and Brandy casino has been in the business long enough to know better not to write sloppy ads like this.
__________________
Beer is living proof that God loves us and wants us to be happy
~Ben Franklin

Useful links: ~ Accredited Casinos ~ I-Gaming Representatives ~ Evil Section ~ My Wish List ~ The Meister on YouTube ~ Donate Now!

Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Bet Royal Cashout Problems Thremp Casino Complaints - Non-Bonus Issues 31 1st November 2007 08:13 AM
Royal Vegas/Prima Poker accusation of collusion POlka78 Poker Complaints 11 23rd August 2006 08:12 PM
Experience of 100free Spins by Royal Vegas Casino tiger2006 Online Casinos 24 29th May 2006 01:55 AM


All times are GMT +2. The time now is 01:42 PM.


Powered by vBulletin® Version 3.7.4
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
© All Rights Reserved, 1998-2008
Inactive Reminders By Mished.co.uk