Claiming multiple bonuses at one casino group

**tencardcharlie** · 15th August 2006, 04:11 PM

So, it would mean that if you ever take a deposit bonus you should be safe, because then you have made at least one deposit.

I was under the impression that thay have voided winnings for players playing with multiple deposit bonuses? Clearly the term quoted above doesn't allow them to do that. What am I missing here?

**bossplayer** · 15th August 2006, 05:47 PM

You guys have mentioned the mailers.... what has failed to be mentioned is that CR specifically mails ads for the signup bonuses at different casinos in their group that the player has not signed up for yet.

With the new bonus structure in place they should get rid of their archaic 'locked bonus account' status that they use to this day. Not only because the extreme wagering requirements make it pretty darn hard to make a profit, but because they continue to email these ads promoting their existing players to sign up at another one in the group.

**aka23** · 15th August 2006, 06:20 PM

Originally Posted by jetset

Sorry to start a new thread on this, but I have lost track of a previous thread where one of the members here was complaining about this subject regarding the Casino Rewards group.

In essence, this is about whether casinos with a policy of "only one bonus per group of casinos" adequately advertise the policy, along with a list of the casinos to which it applies.

I have been into the Casino Rewards sites to check on the issue raised, and this is what I found:

In the “Promotion Terms and Conditions” (found when you click on Terms and Conditions) the 7th point is as follows;

In the event that you have not made a deposit at this or any other Casino Rewards member casino, you may not redeem more than one sign up bonus within the Casino Rewards network, regardless of the individual casino offering the sign up bonus.
...

I've received bonuses at more than one casino in the Casino Rewards group. I actually received the bonus twice on the second one. However, after the second, I received the following message when trying to withdraw my remaining bonuses (from play at the two CR casinos where I am a member)

"We regret to inform you that your use of promotional chips has been temporarily suspended.

Unfortunately, due to promotional abuse in the past, the casino has been forced to take precautionary steps to ensure that players do not take advantage of promotional offers without ever risking their own funds.

To exchange your points for casino chips simply deposit and play at any of your Casino Rewards partner casinos. Your points should be available to you soon!

If you feel you have reached this page in an error or if you have any questions please contact our 24 hour, 7 days a week call center either by email at support@casinorewards.com or through our toll free numbers on our contact sheet."

When I emailed them about this, they refused to tell me what caused my account to be suspended or give me a ballpark figure of how much I needed to deposit/wager/lose to unsuspend it.

**hbears341** · 15th August 2006, 06:45 PM

I'm waiting for a response back from them right now about why I received that message.

Should be interesting.

**hbears341** · 16th August 2006, 10:04 PM

This is absolute BS:

"In the event that the casino deems a player to have misused a casino account for the exploitation of promotional offers, without ever demonstrating any degree of risk with personal funds or serious intention to play, the redemption of all such promotional offers, including but not limited to sign-up bonuses, will be suspended until such times as the player demonstrates a purchase history at the casino."

If I didn't show risk with personal funds whey did I deposit in the first place. Also, with the high wagering requirements they have why are they so worried?

Stay far away from this group!

**bossplayer** · 17th August 2006, 04:15 PM

A friend of mine has now wagered over 50k and lost $900 and.... nothing.

**Dio** · 28th August 2006, 03:13 AM

Actually from what I remember about their promotional rules, they will give you more that one bonus, but only in case where you have made a deposit into one of their casinos WITHOUT claiming a bonus.

So for example...
1) You claim signup bonus in one of the CR casinos.
2) You make a deposit into another casino WITHOUT claiming the bonus.

Now you can request a signup bonus again.

**aussiekeith** · 10th September 2006, 02:02 PM

I was going to keep my mouth shut about Casino Rewards but after the spam I have been recieving now I will not.
Firstly I could never get that promotion running at Captain Cooks Casino.
After heaps of emails and talking to Live Help, I was told that because I had played the same promotion at another of their Casinos, I would have to make a deposit of at least $20.00 to activate it.I deposted $25.00 and told Live Help and they ok it is active so go and play the freeplay promotion.
Well I tried it and tried in windowsme and in windowsxp.
It would not come up.
They told me to change my screen resolution and I did all that and nothing worked.
In the end after hearing one thing from one person then another from somebody else I just gave up.
Anyway I kept getting emails to download Yukkon Gold, with all these great deals of all my deposit back and so on and I emailed them back, to stop emailing me and of course recieved no reply.
So I went into Casino Rewards and took myself off the mailing list with the 2 email addresses I had for my Casino Accounts.
All was quite for a few weeks and then promotions started comming again from the casino manager at Yukon Gold.
This weekend I got an email in my account at Gmail and must admit it was in the junk folder.How on earth could he find my email there and send an email to me by my first name Keith.
Nobody knows my Gmail email name as I have never used it as yet.
How did he find it.
I think Casino Rewards could be called Spammers.
Has anybody else had this problem at all?

**Zoozie** · 10th September 2006, 03:39 PM

I believe you all of the Casinomeister accredited "Grand Virtual" casinos also uses this 'marketing scam.' It is in their T&C someone. (Can only claim same bonus once amoung all Grand Virtual casinos. So it is just just the sign-up bonus but basically all promotions.)

I was particular disappointed as I myself also fall into this trap after recieving the CM newsletter in which one of them was promoted for a sign up bonus. Most players that do not know much about the casino industry or different brands of software and they will fall into this trap.

And btw. lot of danish players was cheated by this casino group cheated years ago and many of the players never recieved their legal winnings.

Zoozie

**aussiekeith** · 11th September 2006, 01:11 AM

You can sign up at 3 Grandvirtual Casinos in the group and recieve the New Player bonus and that is it.It is fair enough as it was explained to me it is to stop people who are ` bonus hunters` , who deposit once and if they win they withdraw the money and never deposit again.This means affiliates never get paid any money for join ups and it is not fair to regular depositors.
Personally Grandvirtual Casinos is where I started to play first and I still play there each and every month, mainly at Everest Casino as I get a code sent to me monthly for a 50% redeposit bonus.I like the card games there and the slots.
I have never had any trouble with them and I believe they have some of the best software available to play with, then again that is my personal choice.