Giantvegas wont pay $4879 in winnings

[scrollock]

Originally Posted by Dirk Diggler

There's another player just turned up over at WOL claiming they are confiscating over $7000 off of them. They say they have PAB here.

Seems that they've played in a similar way to kreome.

casinomeister anychance you could install a function to edit previous posts ?
mine doesnt seem to work.

the reason why is because i change my mind about defending this player.

everyone can jump down on me, but reading the WOL post,it is a similair prose to the initial post here, i suspect that its the same person.

while i do not condone a casino or any gaming company screwing anyone over on circumstantial evidence, i will not come to the aid of such a person.

on this subject though, over the years i have paid out a lot of people who i knew had screwed me over, however if i couldn't prove it they got paid, for the simple reason that for every ten twats you pay out there is one who is genuine. and at the end of the day the innocent shouldn't be punished for the guilty.

[kreome]

I have a bad luck here. The first time I saw the message at winneronline.com was when Dirk told me that in this forum.

Maybe the player there watch mine and just copied because it is the almost the same case, I did not even have the time to look carefuly on his message.

Also if his account is mine, why would I bark on less than 5000 if I have another account with 7000, don't you think it was smarter to start with the bigger winnings than the small ones.

I am waiting for the casinomeister to check into the information he says he is waiting from the operator although the I do not believe the operator after tones of money was not paid to players from African Palace and Indio and they do not care.

[caruso]

I don't think they're the same. The WOL player said he'd filed a complaint with Bryan, so if there are two complaintrs as stated, that's easily proven.

If he IS the same, all that makes him guilty of is signing up at two forums under different usernames. It doesn't make him any less owed, the site's stated terms any less binding or email sleight-of-hands any less irrelevant.

EDIT: Let me reiterate those terms for clarity:

5. For play on Slots, Keno, Derby Day, 3 card poker– The wagering requirement is 20x the deposit + bonus value before withdrawing any winnings.
6. For play on Blackjack, Mega Ball, Roulette, Baccarat, Sic Bo and Craps – the wagering requirement is 40x the deposit + bonus value before withdrawing any winnings

8. Video Poker is an excluded game and may not be played until such time as the wagering requirements for this particular bonus have been met.

Crystal clear, thanks mainly to the video poker inclusion. VP is exclude, roulette is NOT.

EDIT again: Of course, these are the current terms, not those the player signed up under.

Kreome: please either post your screenshot of the terms, or if you're having resizing problems email it to me and I'll resize it and post it for you.

[caruso]

Here are the relevant terms. Clearly, roulette simply "does not count" and is in no way "exluded".

[kreome]

bryan, did you get any information from playtech regarding this

[Casinomeister]

Originally Posted by kreome

bryan, did you get any information from playtech regarding this

Nope, it went off the radar screen.

[caruso]

From the information presented in this thread there is nothing to indicate that the player is not owed his money: he has catagorically proved that roulette was NOT an excluded game, simply that it did not count to the bonus wagering.

Many casinos do this, allow "non-bonus-counting" games to be played which don't disallow cashouts. Why? They don't WANT to discourage BJ / VP / roulette / craps players, but they want their bonuses subject to the extreme vig of slots wagering. It makes sense.

[kreome]

Bryan, Did they deny the info I am giving here ?

I called them and that what they told me at that time that the problem is with the Roulette

Do you have any other info as you said from Playtech or the casino or from Jon Jon

[Casinomeister]

Originally Posted by kreome

Bryan, Did they deny the info I am giving here ?

I called them and that what they told me at that time that the problem is with the Roulette

Do you have any other info as you said from Playtech or the casino or from Jon Jon

Jon-Jon's a member here. Go ahead and PM him, and I'll be on their backs about this come Monday.

[Jon-Jon]

Hello All

I have tried all I can to remedy this issue, to no avail. I have also cancelled the contract with BetRev which is the affiliate program for Giant Vegas and Royal Dice. I will therefore no longer be associated with the program, although I will continue to try and resolve issues relating to their performance to ensure that affiliates are treated fairly.

I will not be able to be involved with player issues unfortunately, only affiliate.

All the best