
Originally Posted by
gaydave
That is a great point. How can the player refute this? In your examples, what if a player is a VIP at their ewallet? (like Neteller or Moneybookers?)?
what if they can prove who they are and their address?
What if they ARE real people and can prove it? Furthermore, if they can show they are using their own funds?
There HAS TO BE parameters and limits on what a casino can do with players money. They cannot simply say "I think you are in a fraud ring even though you are real and your docs match up and you fund your own ewallets and are a vip there and even though you did not abuse bonuses or in any way get an advantage on the casino".
This is the source of so much angst recently. I won't name the casino but it can't be acceptable.
EDIT: My purpose of asking is not to badger but rather to get something in place so that the playing field is level. To establish guidelines per se.
This is why numerous appeals processes are available which LEGIT casinos are often more than happy to deal with. Even beyond this, there are legal options, as well as getting local media interested. Casinos have to make sure that the evidence has can stand up to scrutiny if such an appeal is launched by a player.
A good portion of appeals end up going the players' way, even if not the majority.
If a casino decides to misuse fraud as a means to deny genuine players their winnings, they end up suffering the long term consequences. Virtual Group decided long ago that they would use bogus excuses, including bogus accusations of collusion and fraud, to increase their profits by screwing over legitimate players, as well as the fraudsters. They have suffered such damage that every experienced player knows not to go anywhere near them, and anyone who tries to argue that this is a reputable group is given a hard time over it.
Betfair decided to invoke a vague "spirit of the bonus" condition in order to protect themselves from the consequences of their own incompetence. Whilst they saved money in the short term, they trashed their reputation in the process, and now they seem unable to halt a downward spiral that has caused loss of confidence among both players and investors, and every thing they touch now seems to turn to $**t, rather than gold.
Many players accused of fraud tend to back down when asked for substantive proof of their side of the story, whereas an innocent player would have much to gain.
Fraud is not necessarily confined to bonus play, and I expect many fraudsters are now exploring frauds that do NOT involve drawing attention to themselves through the obvious attacking of loopholes in the SUB.
Empty Fruities Astern Capt'n
Back to port for unloading.
Full Sails - before we get raided ourselves.
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