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Thread: withdrawl time at sun palace casino

  1. #1
    debbiek is offline Banned User
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    withdrawl time at sun palace casino

    i just made my first deposit and withdrawl today at sun palace casino which was accredited at this site.

    I chose the money order withdrawl and they told me it would take 3 weeks. I feel that is an excessive amount of time for a good casino.

    please advise.

  2. #2
    Pinababy69's Avatar
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    Hi Debbie, while it isn't an answer to your query, there is another thread from a week or two ago, discussing this very same issue. Different casinos I think, but the same casino group. Here's the link:

    http://www.casinomeister.com/forums/...excessive.html
    Attn: New Members! Make sure to check out the "Casinomeister Accredited Casinos" and the "Spot The Rogue" section of the main site here before jumping into "Online Casinos" with no information or knowledge behind you!

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    There's 2 reasons why I believe this group should be looked at and perhaps removed from the accredited list.

    1. 3 weeks withdrawl time is just nuts... and not only that but they *couldn't* send me my withdrawl via my asked for method (Instadebit) and so they took it upon themselves to request a check withdrawl.. which did get here but cost me to cash. I never did get an answer as to why, I gave up after 2 bounced emails and the check arrived.

    2. Even if you don't claim a bonus whatsoever, you STILL have to wager your deposit 5 times or you pay a "fee" when you withdraw before wagering requirements are complete. Not sure how big the fee is, they say it varies by method used. Honestly, I probably would have gone back if it weren't for this bogus rule.

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    Sounds pretty suck-ass. I'll check into this to see what's up. I thought they were paying much quicker than this.
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    debbiek is offline Banned User
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    any news on sunpalace casino?

    This casino still hasn't paid and on many occasions when I go into the cashier history section, I get error messages and it won't load at all. Really don't see why this is an accredited casino. Based on their 3 week pay time frame and other things, I would never deposit there again.

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    Withdrawals Sun Palace - MainStreet Vegas Group

    Hi Debbie, thanks for returning my phone call.

    As I explained you, withdrawals take approximately 2 weeks to process. I am also glad that you will be receiving your winnings during this time frame. By Friday our Financial Department will send you the information of the details of your withdrawal.

    For any further questions or comments please contact me directly:

    summer@vegascasinoonline or send me a message through Casinomeister

    Regards,
    Summer Blair
    MainStreet Vegas Group

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    VJennifer is offline Casino Representative
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    Withdrawals Sun Palace - MainStreet Vegas Group

    Sorry my address is incomplete

    The correct one is:

    summer@vegascasinoonline.com

    or to

    support@sunpalacecasino.com with "Attention to Summer" and I will glady take care of your case

    Thanks

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    Quote Originally Posted by Casinomeister View Post
    Sounds pretty suck-ass. I'll check into this to see what's up. I thought they were paying much quicker than this.
    I send you a PM about them a week or so ago, havent heard from you. Having to wait 3 weeks to get paid sucks, but their 5x bet before being able to withdraw is really stranged.

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    Sorry, thought I replied - realized I was using telepathy.

    They 5x has been mentioned somewhere here before. It's to eliminate money laundering. People who will launder money can make a deposit with one method, and cash out with another. It costs the casinos $$ to make these transfers, and they are not set up to act as a bank

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