Why do you advertise misleading promotions?

[chayton]

Actually if you look at the disclaimer waaaaay down at the bottom of the page, you'll see that the promotions are being fed by the affCAFF system so it doesn't have anything really to do with Casinomeister anyhow.

[skiny]

I received a promo quite a while ago for some MG casino that just said "You have won $500 free. Click here to claim your prize."

That's it.

I clicked it, I didn't see any 500 dollars so I contacted the casino and asked for my winnings.

They said it was a promotion and I have to play with some chips and deposit money. I asked "If I have to deposit, what I was getting for free."

Well, you can imagine how this conversation went. Specially considering I'm about as stubborn as a mule with a bad back.

In the end they tried to buy me off with a 10 dollar free chip.

I wish I had to time to keep harassing them but it was a busy week for me and I couldn't be bothered.

Looking back I should have saved the email. I'm still waiting for the next one but for some reason now they all have some kind of term or condition or link to a term or condition stated in the email.

[mattsgame]

Would this have been blackjack ballroom by any chance? you click the big fat check that says "$500" I've had this email about 5 times i just ignored it.

[Casinomeister]

Originally Posted by blankley

For instance on your accredited casinos page under Palace Group you state -

Mummy's Gold - £500 free plus 1 hour free.

AS you know very well, there is no £500 free nor any intention for there ever to be so. It is a nominal figure credited to a free play account from which a smaller bonus can be 'won'.

If there was any advertising code applicable as in newspapers or television then this would be described at intentionally misleading or maybe even deceptive and you would have to remove it.

Why not take the first step and remove these statements and banners which promote similar offers from your site and lead the way?

Hi Blankley,

Maybe we're looking at two different ads - the one I see on the Accredited page is £/€500 + 1 Hour Free It's £/€500 of play money and you get to play it for one hour. How is this misleading? And I'm not trying to shuck the blame here but (like Chayton pointed out), those ads are fed through the affcaff system so I may not be aware of what each on claims. I put faith in the casino marketing personnel to submit the proper ad copy - not BS.

But that being said, if you think you see something that is misleading, I have no problem with anyone giving me a heads up.

[Jufo]

What the promo should read is this:

"Get 500 imaginary chips to play with in fun mode. If you are lucky, you may get a deposit match bonus up to 100€ with heavy wagering requirements."

[Casinomeister]

Originally Posted by Jufo

What the promo should read is this:

"Get 500 imaginary chips to play with in fun mode. If you are lucky, you may get a deposit match bonus up to 100€ with heavy wagering requirements."

Ok - fit that into 20 characters or less.

[jas2587]

Originally Posted by Casinomeister

Ok - fit that into 20 characters or less.

$500 fake for 100%


Cindy

[blankley]

These should be the standards you should aim for -

http://www.casinomeister.com/news/oc...-BET-OFFER.php


It's the banner adverts which are the worst. '£500 free' is only intended to mean one thing to the consumer.

[Casinomeister]

Originally Posted by blankley

These should be the standards you should aim for -

http://www.casinomeister.com/news/oc...-BET-OFFER.php


It's the banner adverts which are the worst. '£500 free' is only intended to mean one thing to the consumer.

I know about the ASA and have been in touch with them in the past. Please show me where the ad states "£500 free" - I'm not seeing it. Thanks!

[skiny]

In my opinion all offers should give exactly what is being stated in the offer.

If I look at the front page of several MG casinos, including some in the accredited section of this website, I see things such as $750 free + 1 hour free play. Keep your winnings.

I realize that these offers need to be eye catching, short and to the point but that certainly is a far cry from the reality which is 1 hour of free play time starting with $750. Keep a maximum $100 bonus upon depositing $50 cash. The $100 bonus will require a 30X playthough before it can be withdrawn.

Now I realize that it looks flashy and probably grabs the attention of new online gamblers but it would be much easier if they just said 200% bonus on your first $50 deposit, 30X playthrough. It would be a whole lot clearer and save the player clicking slots for an hour to get the same first deposit bonus that pretty much any online casino offers.

If any ad says $750 free or $500 free, that amount of money should somehow be transferable to the player in full. If it is not then it never really was "$" in the first place.