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Thread: Is casino33 still around?

  1. #1
    SlotsLover is offline Experienced Member
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    Is casino33 still around?

    Hello all,

    I have played in the past with casino33 in the casino and now in the sportsbook. I have always found them to be honorable but I went away for a few weeks and now I can't get their website to open at all.

    Does anyone have any information for me about this? I have a balance there of a few hundred, so obviously I would not be happy if they were no longer with us.

    Thanks

  2. #2
    coenie's Avatar
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    Hey, i dont have any information why the website is closed, but i have some contact info here, dont know if it is outdated.

    Support - support@casino33.com
    Customer Service - cs@casino22.com
    Technical Support - tech@casino33.com
    Deposit - deposits@casino33.com
    Withdrawal - withdrawal@casino33.com
    Support Option - Live Chat, and Phone.
    Fax - (877) 969-5469
    Support Line - (800) 215-3565


    ,coenie

  3. #3
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    Quote Originally Posted by SlotsLover View Post
    Hello all,

    I have played in the past with casino33 in the casino and now in the sportsbook. I have always found them to be honorable but I went away for a few weeks and now I can't get their website to open at all.

    Does anyone have any information for me about this? I have a balance there of a few hundred, so obviously I would not be happy if they were no longer with us.

    Thanks
    Did you sign up through an affiliate? I'm just thinking that if you did, they might be able to help.....?
    "I feel sullied and unusual" - Captain Jack Sparrow

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    SlotsLover is offline Experienced Member
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    thanks

    Thanks for the info. I signed up when they were the old RTG casino33. They were always very nice and paid in a very timely manner.

    They morphed to a sportsbook and different software for casino and I gave them some action on sports.

    I tried that number and no one answered the other day. The situation is odd because when you put in casino33.com you get a completely blank page, not an error message.

    I'll keep trying and keep you updated.

  5. #5
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    How weird, i think the whole gaming software they were moved to is down.

    they moved to DGS software but their website is also down....

    here is some info about DGS, maybe they can give you some more info.

    Edificio La Colmena
    Suite 300
    Sabana Sur, San José
    Costa Rica

    Phone: +506 2 289 0780
    Website: www.digitalgamingsolutions.com
    Email: sales@digitalgamingsolutions.com

    Upper Management: Mr. Manuel Arce Chavarria, President
    m.arce@dgssvc.com
    Marketing: Mr. Chris Woods, Director of Marketing
    chris@dgssvc.com
    Other: Ms. Esther Villalobos, Director of Sales
    Sales@dgssvc.com
    Last edited by coenie; 23rd October 2010 at 04:40 PM. Reason: contact info added

  6. #6
    SlotsLover is offline Experienced Member
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    email down as well

    Thanks for the info.

    I also just emailed their manager, Barry Solis, at cs@casino33.com and it bounced.

    I'll try the DGS info you gave me and keep you updated.

  7. #7
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    The email I have for Barry is barry@casino33.com

    I don't know how much luck you will have though, as he left Casino33 when they were still using RTG.

    What a shame though, as Casino33 was my favorite RTG....I was sad to see them fall off the map.

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