Bo Dog???? Delay???

[fcat]

you shouldn't have posted it period of you couldn't verifly the source or the information. How you like if somebody did that to you? Proceed with caution in the future. Bodog has been very good to U.S. players, their customer service 1st rate.

[Tdoggy]

Well I know Bo Dog is having problems but I'm getting worried now. I cashed in and it was approved on 4/27/07. Then I contacted them Via e-mail at least 25 times and was pretty much told the same story. Until Finally I got a positive e-mail stating that my check would be sent Fedex! For free of charge!
I got excited! And an e-mail stating that I would be notified by Thursday of a tracking number!!!!! But then........

Thursday came and no e-mail with a tracking number

And then the same e-mails I was receiving when I first contacted BoDog after a month of not getting paid!!!!

Now I'm worried.......

Here are the two e-mails.....


1st e-mail

Dear Mr. ........

Thank you for contacting Bodog Customer Service.

Once a tracking number is provided to us then absolutely, we will post
that tracking number in a message in your Bodog
account as well as send you an email containing it. If you have not
received a tracking number by Thursday of next week
please contact us again so that we may follow up with our Payouts
Department.

Should you require further assistance, please do not hesitate to
contact us.

Best Regards,
Customer Service

2nd e-mail "Latest E-mail"

Dear Mr.......,

Thank you for your response. We apologize that you have not recieved
your tracking ID number at this
time. We understand that this delay is very frustrating, especially
when you have been informed on
numerous occasions that your check is on its way, along with dates on
which you will receive it and it
still has not arrived. We assure you that we are doing everything we
can to have our clients payouts
processed as quickly as possible. Bodog.com has never missed a payout
and we guarantee that these
funds will reach you.

You will be receiving your payout but at this moment we cannot project
when with any degree of
accuracy. Once we are on top of our current backlog, we expect to be
back to the speedy payout system
that has earned our company one of the best reputations in this
industry.

Should you require further assistance, please do not hesitate to
contact us.

Best Regards,
Customer Service

[kakata]

Ive been waiting for a month now.
Im not worried thou.
I know I will get paid as well I know I wont be playing there anymore.
My check, by the way, its only 50 bux..so no big deal.
Good luck with your cash in.

[two_card]

Using WU - four days from withdrawal to picking up the money.

[GemG7]

WU is no longer available even though it's still listed as a payout option. I was told this by support. If you cashout out WU you will receive a email stating this and default payment is then by check.

[Tdoggy]

I finally received and e-mail with a tracking number!!!! It should be at my doorstep by the 21st!!! Which is tomorrow!!! I can't wait!!!

I'll keep everyone posted

[Tdoggy]

Well todays is the 22nd and no check But then just for the heck of it I log on the fedex website and low and behold there is a new receiving date of June 26th? What happened to June 22nd? I guess Fedex screwed up? Well I'll have to wait and see what happens I suppose. I just hope this check clears ok. I'll keep everyone posted.

[kakata]

why dont you just call fedex and ask.
I received it on schedule time.(that was a month ago)
Now its no more Bodog problem I guess..........
Call and complain.
If you dont cry you dont get a pacifier.........
(translation from a spanish old say)
Good luck.

[Tdoggy]

I got a check!! Just not my check!!!! What the hell!!! BoDog needs to get there act togehter mailing people the wrong checks now Come on!!! I have contacted them. Lets see what they say... How long will I have to wait unitl I get the correct check now.

[Tdoggy]

I contacted Customer Service. They told me another check was on its way. And I should receive it by the end of this week. I won't hold my breath... i can't believe how bad there service has gotten They use to be one hell of an operation....boo on them....