BetWWTS Problems

**Reef** · 26th September 2006, 07:43 AM

This is more of a sportsbook issue, but 1) there is no traffic in that forum and 2) this applies to casino users as well.

That said, I used the refer a friend to refer a couple random people from the internet to BetWWTS. I received the bonus, wagered it 1x in the sportsbook as required, won, and cashed out.

The next day I received this (read subject as well)

Ok, I send in the required documents.

Now I go to log into my account - does not work. I try 3x. I request password, does not respond and no email sent. I go on live chat and get:

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They claim 24 hour responses, so I will keep the forums updated.

**mamgamb** · 26th September 2006, 12:31 PM

FWIW I recommended a few friends last week and got paid out fine. I think it might genuainely be a random check if your not pulling a fast one.

**The Watchdog** · 28th September 2006, 12:24 AM

Most of them will require this unless you use methods such as Neteller, Instadebit or Moneybookers...

As long as the method offers 0 or minimum chargeback risk, they won�t give a damn were you live.

Books, casinos and pokers usually verify your info through online services or credit card companies... when they don�t get a match of the info you provided, they request you such docs.

**Reef** · 28th September 2006, 01:41 AM

BetWWTS is officially retarded.

I spoke to live chat. They said my account was inactivated until I sent in ID documents to validate it. The day before, Betwwts had emailed me a validation email. I sent the agent a URL to a screenshot of this. He said he still needed to email the agent who sent me the validation email and that I should contact them tomorrow.

This support is worse than partypoker. And that is saying a LOT.

**Reef** · 29th September 2006, 01:48 AM

Account still not activated

Emails not replied to in the claimed 24 hours

**OddJack** · 29th September 2006, 12:18 PM

ok, my first post here.

There are quite a number of sportsbooks out there with professional and timely response to new customers. Is it a must that you play with BetWWTS? Consider, if that's how they treat you when you want to deposit money, how much more when you are withdrawing money already?

**Reef** · 30th September 2006, 12:39 AM

Thank God I did not deposit. I am only trying to cash out a refer a friend bonus that I am entitled to.

Still no response to emails, account inactivated. I have wasted too much time with these jokers.

Avoid BetWWTS like the plague

**LadyLuck** · 1st October 2006, 02:14 PM

i have never heard of them and would never trust them in the first place! Such a long delay for responding such a simple query is not acceptable! Agree with OddJack, I would change "horizons" quickly here!

PS. who are these fools?

**OddJack** · 2nd October 2006, 06:15 AM

BETWWTS is quite a high profile sportsbook - the flagship brand of the BETCORP - publicly traded firm in the UK with offices in Australia and Antigua. They must have mostly phone based business because their web site is just difficult to use.

There are lots of other responsive web sites out there with excellent customer service.