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  #1 (permalink)  
Old 27th August 2007, 08:14 AM
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How & who to contact???

If you are having a problem with a site, what is your first step once the site will no longer answer your emails? Anyone please.
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Old 27th August 2007, 01:46 PM
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Most poker sites have a number you can call even if it's not listed on their home page. Larger rooms also have contacts on the forums, including here at CM.
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Old 28th August 2007, 10:40 AM
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You can also post a complaint here and see if forum members can help. Many of us have contacts in the industry that can help where suport falls short. For some reason most poker rooms don't put reps in forums. If you signed up for a poker room through an affiliate site they are also a good way to get something done.
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Old 28th August 2007, 11:32 PM
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Thumbs up Contact!!!!

Contact the casinomeister!!!! Who doesn't this guy know???? He can help for sure....
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Old 30th August 2007, 02:34 PM
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JoLub

Hi Jolub,

Most of the poker sites are pretty scared of their respective gaming commissions so post a complaint there.

You could also try contacting the poker manager / pit boss directly by trying to guess his email addy i.e pokermanager@blahblah.com / pitboss@.... they normally have them but are not displayed on site.

Alternatively try contacting the software provider for the contact details etc.

Regards,

Dazzla
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Old 3rd September 2007, 07:32 AM
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Quote:
Originally Posted by dazlazz View Post
Hi Jolub,

Most of the poker sites are pretty scared of their respective gaming commissions so post a complaint there.

You could also try contacting the poker manager / pit boss directly by trying to guess his email addy i.e pokermanager@blahblah.com / pitboss@.... they normally have them but are not displayed on site.

Alternatively try contacting the software provider for the contact details etc.

Regards,

Dazzla
It has been a week since I requested a withdrawal from Poker_Eon and TheNutz. I not only didn't get my money, they are not answering my emails. They are both Futurebet sites. How can I find out what is their gaming commissions email address so I can file a complaint?
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Old 3rd September 2007, 09:11 AM
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Quote:
Originally Posted by jolub View Post
It has been a week since I requested a withdrawal from Poker_Eon and TheNutz. I not only didn't get my money, they are not answering my emails. They are both Futurebet sites. How can I find out what is their gaming commissions email address so I can file a complaint?
You should probably read this.

http://www.casinomeister.com/rogue/n.../futurebet.php

Your chances of getting paid are not good.
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The Following User Says Thank You to pokeraddict For This Useful Post:
GaryWatson (4th September 2007)
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Old 4th September 2007, 01:54 AM
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Quote:
Originally Posted by jolub View Post
It has been a week since I requested a withdrawal from Poker_Eon and TheNutz. I not only didn't get my money, they are not answering my emails. They are both Futurebet sites. How can I find out what is their gaming commissions email address so I can file a complaint?
Although, on my player account Ive had sites over a week & still been paid. I looked through the list of their sites and noticed 3 at a glance where I just cut my losses (from the affiliate site)
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