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Originally Posted by Chatmaster
Conrad, is there any official feedback you can give us?
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Just for #$@#$ and giggles, I decided to take a look at Dream's banking page. The following is current as of 2/17/07.
Please tell me where it warns USA players that they cannot cash out via check....or any other method at this time......Heck, there's not even a mention of Neteller not being available for USA residents.
I just lost the last of the respect I had for Dream. Again, it's such a shame for a great room to not be on top of the biggest issue to EVER hit online gaming.
If, in fact, ACH withdraws are again open to USA players, please disregard, and forgive me for this post - but how am I supposed to know? Dream is continuing to
NOT inform all of their USA players. A good % of us are left in the dark about everything.
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How to Cash In
This is how to cash in a positive balance on your DreamPoker account:
1. Open the DreamPoker software
2. Click on ‘Connect’ (make sure you are connected to the Internet)
3. Click on the ‘Bank’ button
4. Click on the ‘Cash-in’ tab at the top of the screen
5. Enter the amount you wish to cash in and click on the ‘Cash-In’ button
6. The next screen will confirm the details of the cash-in
DreamPoker offers you the following options for cashing in:
1. NETeller
2. FirePay
3. Click2Pay
4. Check
5. ACH Transfer
Disclaimer: We always aim to pay your cash-in using your preferred method of payment - please note however that we reserve the right to pay your winnings via the most viable option, in some cases this is a check.
Cash-ins are usually refunded in the following manner:
The portion of the cash-in less than or equal to the original purchase amount will always be refunded to the original purchase mechanism e.g. Neteller, FirePay, etc.
After that, any additional balance owing to you will be paid out as listed in our preferred method of payment.
You don’t have to cash in your winnings at the end of each session. You can leave your DreamPoker account with a positive balance, which will automatically be saved in the system and made available to you the next time you log on and play DreamPoker.
If you request a cash-in, but change your mind and wish to continue playing, you may reverse a cash-in for up to 12 hours after requesting it.
Reversing a Cash-In
If you request a cash-in, but change your mind within the 12-hour pending period, you can always go back and continue playing with your credits. All you need to do is reverse the cash-in within the 12-hour period.
The following table summarises the cash in options available on DreamPoker:
Cash in
method Max time period Limits
Neteller 1 – 2 working days Min: $20
Max: $2500
Firepay 1 -2 working days Min: $20
Max: $10,000
Click2Pay 1 -2 working days Min: $20
Max: No limit
Check (Mail) 10 – 21 working days
(Courier) 5 – 7 workingdays Min: $20
Max: $50,000
Checks can be mailed or couriered to the address that you gave us when you registered your account. Mail is free, but courier delivery carries a charge, depending on your location, which will be deducted from your cash-in amount.
ACH 3 – 5 working days Min: $20
Max: $30,000
This option is available to USA residents only, and the player requesting the winnings must be a signatory to the account in order to use this method.
Follow these easy steps:
Click on the ‘Bank’ button
Click on the ‘Reverse Cash-in’ tab at the top of the screen
Click on the ‘Reverse this cash-in’ button that corresponds to the cash-in you wish to reverse
Your DreamPoker account will automatically reflect the updated balance.
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18th February 2007, 05:13 AM
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