bet365poker - do not buy their bonus sheeeet!

[HeroInn]

Hello forum people!
My story similar to Intertop Poker story. Bet365poker refuse to give me my bonus money. I did not have any problem to play poker at different poker sites and did not have any problem with bonus which they are offered. But this guys - are something!
This are two emails from their support:
1 - In order to reward existing customers and attract new customers, bet365make regular offers such as bonuses and free bets. These offers are expensive and bet365 policy is therefore not to allow them to customer accounts where we consider that the offers could make a significant difference to the likely profitability of this account. Unfortunately your account has been identified in this way, and whilst you may continue to bet with bet365, we are notifying you that your account will not be eligible for bet365 offers in future.
2 - We would like to draw your attention to point 3c) of our terms and conditions governing the $100 Free Chips for New Customers offer. "The offer is available to genuine players only, genuine players being ones that are active /participating in games with the intention of winning pots. Any players who attempt to abuse the offer by contributing only the small/big blinds with no intention to actively participate in games will forfeit the right to claim any bonus chips." In view of this, we are unable to credit any poker bonus chips. Please be advised that whilst you may continue to play on bet365poker, we are notifying you that your account will not be eligible for bet365 offers in future.
I attached files with their bonus terms and a few of my hands hitory snapshots.
Did you find in their bonus terms for instance ..... "that players have to make a significant difference to the likely profitability of this account"? I did not!
Tell me please - Am I abuse their bonus rules or not?

[winbig]

So you play tight. Big deal. They owe you the bonus

[HeroInn]

Originally Posted by winbig

So you play tight. Big deal. They owe you the bonus

Thanks for your support winbig!

[pokeraddict]

Bet365 and Intertops are well known for not paying out bonuses. Their claim is that if you do not play loose you are not a "genuine" player. They have a casino mentality of a casino which does not work in the poker world. If you signed up through an affiliate go to them and they can help. I had to go to Intertops with endless player complaints about this same crap. Players even provided PT screenshots that proved they did not just play sb and bb like Intertops accused. When this was proved wrong Intertops went to the "genuine player" argument.

Both Intertops and Bet365 have been delisted (and blacklisted at one point) from the site I work for because of this type of behavior. There are several Prima skins IMO that are run very poorly. Do your homework when signing up for them as there are many great ones but there are certainly several poor ones to avoid.

[HeroInn]

"If you signed up through an affiliate go to them and they can help".

First of all I`m very appreciate you both for support and comments! I signed up through PokerListings. I wrote them 4 days ago and 2 days ago - via web site and via e-mail. As a result - no even any replies from them. They keep a silence like a grave. That`s it!

[pokeraddict]

I have heard a few complaints lately about how Pokerlisting's have avoided player issues with sites they promote. Have you gone to their forum with this? I guess that is what you meant by going to their website. At least get it out in the open. You will probably see how others will come out with the same problem. They are a huge affiliate and I am sure they have pull with Bet365 if they give it a shot.

Don't give up!

[winbig]

Originally Posted by pokeraddict

I have heard a few complaints lately about how Pokerlisting's have avoided player issues with sites they promote. Have you gone to their forum with this? I guess that is what you meant by going to their website. At least get it out in the open. You will probably see how others will come out with the same problem. They are a huge affiliate and I am sure they have pull with Bet365 if they give it a shot.

Don't give up!

Unless of course they delete negative posts in the forum....at least if they do that with yours, you'll know where you stand.

If that fails, PAB with Bryan

[HeroInn]

As they wrote at their web site, they answering during 48 hours. I hoped they will answer with bad or good news or whatever. I decided to give them another 48 hours. But today is a dead line. Enough. I will put "open letter" at their Poker Forum. We`ll see!

[dealer wins]

If you only played hands where you were in the blinds 365 have a point. Otherwise they are out of order.

I play tight agg like nearly all strategy books say you should. My saw flop stats for full ring would be between 15-22%. It can sometimes be as low as 10% over 500 hands when Im being dealt crap and as high as 30%+ on loose passive tables (Tribecca LOL).

I dont play on the Prima network apart from ladbrokes (Which I think is seperate from the main network??) but it seems quite tight overall so I would say unless your saw flop % is like 5% they have an obligation to pay you yur bonus as per their T&Cs.

[pokeraddict]

Ladbrokes uses the same software as Prima but they do not share player bases. Ladbrokes is a stand alone room.