Hmmmm, I guess that makes sense, but I can think of other ways to encourage a depositor to pee or get off the pot.
An employee cannot access any player accounts from their home computer - they don't have the passwords. I expect that all passwords are encrypted in the database. If they are so transparent that they could be accessed, then that's definitely something that needs to be changed.
I once worked for MSN, and nobody at MSN could access passwords. If somebody lost their password, all we could do is reset it for them and advise them to change the new password after they logged in.
At least they send out a monthly email to let the account holder know the money has been charged, therefore giving said account holder plenty of time to withdraw the balance before the next month's charges.
It still seems outrageous to me that there is a fee on inactive accounts. Do any online casinos do this, or other poker rooms? I don't know, since I never leave any money in my inactive online accounts.




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