whats this and how do i get it off my computer?

[lauriejim]

i have uninstalled and then reinstalled and its still on there, im not a whizz on things like this, so any help please ,i would be so greatful.......laurie

[winbig]

Just click "Ok", and it'll go away!


But seriously


I'd have to look into it further (long day, tired), but maybe TIV can elaborate more in the meantime..

[lauriejim]

i have done everthing i can think of and it still cant be removed, any help please?.....................laurie

[kakata]

go to start - accessories- system restore
put on the calendar the earlyer date (yesterday or the day before) and ok.....wait untill is done,...and you should be okay.
Ciao

[lauriejim]

Originally Posted by kakata

go to start - accessories- system restore
put on the calendar the earlyer date (yesterday or the day before) and ok.....wait untill is done,...and you should be okay.
Ciao

i did that earlier kakata and still the same thing ive done it twice

[kakata]

A call to TIV is prolly the best alternative than.....
or one more thing u could do.
After you uninstall the casino go to start -search-type in thisisvegas casino and delete all the files that are still saved by the computer, than reinstall.

[lauram]

few nights ago i got that then after that puter fully crashed only option i had
was to reformat all of the hardrive, prob with that is all my casinos left me private info, plugins and so on, now when i log into my casinos its a dif ip even though im with cable and now im locked out of a few trying to resolve it but to no avail so if you can any info you have thats not in email section copy first, good luck

[SlotsWizard]

That's the same problem I always have when I try to download and install Superior Casino. Looks like it's spreading to other Rivals now...

[thisisvegas]

I have forwarded this on to tech department but there is a chance this could be a common issue. If you go to livechat most of the time they can help so try them. In the meantime I have let tech know about this thread so they should get back to me soon.

In the meantime I would try uninstalling and reinstalling as one option.

If anybody gets locked because of a different IP just go to livechat and they can help. Not to say that I can't but truth is they deal with security as well and they know how to handle these things better than I do.

John

[zap987]

I think had this problem when upgrading some other Rival casinos. What worked for me was just deleting the folder where the casino was installed and downloading it again.