is it ever possible to withdraw from neteller?

[dreamtheatre]

Hi everybody

I am really unhappy with Neteller's service. I deposited many times without any trouble during the last two months but when i tried to withdraw i saw that withdrawing is ten times more complicate, time consuming and more dificult than depositing. Since i could not withdraw yet the coefficient(ten) is apt to increase.

When i decided to withdraw an agent told me that i had to register my account first. And i asked why? It is the very same bank account from which i deposit so why should i register it while withdrawing ? He said i had to. That was the procedure.

So i started the process as described. When i learned that it might take upto 10 days i asked if there was any alternative. i was told that i could transfer funds to a friend's neteller acount if both accounts were certified. Once again i sent the necessary documents.

Then another agent told me that he was sorry because i was given false information i could not transfer funds to another neteller account without registering my bank account first.

Twice i was given conflicting information by different agents. Then it was explained to me that some agents were describing the general procedure while the procedure for Turkish customers differed from the general one and that was the reason of misunderstandings.

I still can not withdraw from my neteller account because

(their sayings via telephone, email or online help)

1) Neteller is a great and very dependable organisation but Turkish banks are inefficient and they may fail to reflect the microdeposit sent by Neteller to the customers account(since the microdeposit is so small the banks may ignore it)

2) I have to send a copy of my bank statement and they will endeavor to manually verify the account.(what a sacrifice)

I wrote a mail to them saying that they were like a one way road very easy deposits (no security problems here) but extremely time consuming withdrawals (because of security reasons and the inefficiency of banks)

I am a very sentimental person and i sometimes fail to control my feelings .This is my bad habit. I believe that everyone (man or firm) should be able criticise itself. Simply accusing others is not the solution.

Well i could not withdraw yet but i am determined not to deposit my funds at Neteller to an online casino

[The Watchdog]

If you provided invalid information when registering you should register your account to verify your info.

I recommend you that once you do this, request the Neteller ATM card.

You shouldn´t have any problem withdrawing, just think as if you were dealing with a bank.. If there is a discrepancy with the info you provided, it must be updated and verified.

I guarantee you that once you register your account you won´t have a problem

[dreamtheatre]

well i have reached the limtis of my patience.

i think the microdeposit will never arrive.

i deposited my 677 dollars to my gamebookers account. i can withdraw to my credit card account from there.

i will never use neteller again

[sneakattack]

Netteller seems to have problems when starting new accounts. I ran into a few bugs at the time, but they were helpful and i worked them out and now its amazing. Ive transfered a few grand to my bank account with no troubles.

You might want to look into the check option. Ive never used it but i beileve that tehy will mail it out without your bank account being registered. The only thing is im not quite sure how long it would take as you are from turkey and i think these things normally take some itme.

[vinylweatherman]

This is poor CS again from Neteller. As they ask all the security questions up front, they should have been talking about the TURKISH procedure, not the general one!
The microdeposit method is a real pain even here, and once I had done it I still had a few problems. Now though, this process is mostly OK, but is dependant on how good your bank is.
The best option may be a check, unless there is a chance it will never arrive, and the ATM card still requires you to be verified before you can use it.
Depositing to a casino that will send a check is probably worse than getting a check straight from Neteller.
Neteller cannot refund to VISA cards because it is considered a gambling provider, even though no gambling takes place from within Neteller.
Upgrading to a VIP at Neteller only gives a slight improvement, as often the VIP CS is the same as the "normal" CS.

[The Watchdog]

INSTADEBIT... if you are in the US or Canada... thats the solution to your problems..

DAMN.. I should be charging Instadebit for talking so good about them...

They deserve it..

[vedat]

if you didnt get the little bank deposit just request it again or ask your bank you can always request check or use atm its just that simple no need to make it big deal

[dreamtheatre]

Dear Vedat

Let me take a wild guess. You are from the blacksea region of my country

Neteller agents told me a few times that they did not recommend the check option for Turkish customers. They said it was not easy to cash out neteller checks in Turkey. And i am a freelance worker and cannot wait for some check to arrive at a fixed address.

The micro deposit option takes 3-5 days as they say. For my case it has been 5 says and no deposit arrived. You advise me to ask for another one. Who can guarentee me that this one will arrive? At the moment i have no money in my account but if i had they would be keeping it without paying me any kind of interest while i am sure that keeping the money as long as possible is certainly profitable for them.I decided that if monry should wait somewhere it should be Gamebookers cause unlike neteller i am extremely pleased with this bookies services. (though i always lose money here)

I believe that neteller should devise more efficient methods so that they will provide faster services for their customers. Sure if they really want to provide faster services.

[dreamtheatre]

i recieved my microdeposit and verified my account. maybe posting here had a magical effect or maybe i was going to recieve it anyway.

but i am still unhappy with neteller. especially with CS.

[SlotsWizard]

INSTADEBIT... if you are in the US or Canada... thats the solution to your problems...

I have to disagree with you here, unfortunately. I tried signing up at InstaDebit and after I entered all my personal details they told me that my information was invalid or that they could not verify my information.

Sorry, but that's enough to put me off. I'm not comfortable sending all my personal details to some unknown third party, only to be told that they "can't verify my identity". And now they have all my data stored on their server and can do what they please with it.

Fabulous.