Question for the BelleRock Gaming rep

[thesmacker]

In your terms at thegamingclub.com for your 100%, 150$ bonus offer it reads:

:Players must wager an amount equal to twenty (20) times the sum of the deposit and Sign-Up Bonus amount they received before any withdrawals will be processed. This offer excludes play on the following games: Craps, Sic Bo, Baccarat, Roulette and Progressive Roulette tables, Jacks or Better Video Poker, 10 Play Jack's or Better Power Poker, and Jacks or Better Power Poker ("Minimum Deposit and Wager Requirements"). Wagers placed on these games will not be deemed as fulfilling this promotion's Minimum Deposit and Wager Requirement. However, Players resident in Poland, Israel, Denmark and China must wager an amount equal to thirty (30) times the deposit and Sign-Up Bonus amount they received before any withdrawals will be processed. In addition to the aforementioned wagering requirements, wagers placed on the following games will not be deemed as fulfilling a promotion's minimum wager requirement: All forms of Blackjack, Craps, Sic Bo, Red Dog, all forms of Baccarat, all forms of Roulette and Progressive Roulette tables, all forms of Power Poker and Video Poker except Deuces Wild "

My question is, is Blackjack a restricted game for only those residing in Poland, Israel, Denmark and China, or is it restricted for all players?

Secondly, if Blackjack IS restricted for all players, not just those of Poland, Israel, Denmark and China don't you think the way that the terms are written is rather deceiveing? I know there is a difference between restricted and not counting toward the wagering, but the way the terms are set up it is very easy to assume that Blackjack counts toward wagering.

I would appreciate a clarification here from the BelleRock Rep.
Cheers

[Casinomeister]

Did you try contacting customer support about this?

[thesmacker]

Did you try contacting customer support about this?

Yes, sent 2 emails and was not responded to either. I also called twice and got 2 separate answers. I would like clarification in writing from the horses mouth as their customer service is not what I'd call uniform or informed.
Cheers

[thesmacker]

Well I have sent 2 emails to the Gaming Club support, 1 email to the Belle Rock Rep, 1 PM to the Belle Rock rep in the last 2 days and have recieved no response as of yet. Not to mention 2 phone calls recieving 2 completely different answers. Sigh

[bellerock]

Hi All,

Of all the things I have lost I miss my mind the most

Sorry for the slow reply, I actually thought I had PM'd The Smacker but I hang my head in shame as I missed it some how.

Anyway, I am looking for clarity on this issue. The explanation I have received was not adequate and I have asked the Marketing Manager who controls the various promotions to provide me with feedback as to what was intended with this promo. I would like to thank Thesmaker for bringing this to my attention and I will provide feedback ass soon as I have it.

Best regards,

Belle Rock

[scrollock]

from reading the opening post, those T+C's do read as that blackjack is allowed, however it does look like a mistake as the usual T+C's for BR bonuses are them but with BJ also on the excluded list for all players.

on a similar note, these T+C's have been getting sent out by bellerock recently for the follow -up reloads and have noticed that BJ is no longer on the list, however i have treated it as a mistake and have played accordingly.

[realcasinos]

Yes, sent 2 emails and was not responded to either. I also called twice and got 2 separate answers. I would like clarification in writing from the horses mouth as their customer service is not what I'd call uniform or informed.
Cheers

thesmacker it is a shame you can't do you own webdesign work but instead you feel the need to STEAL my website layout from real-casinos.com

Perhaps you can remove it and stop being a lazy content theif, everytime someone visits your site from this thread or search engines it shows up in my stats because my stats tracking code is still embedded in the layout you stole.

[jetset]

thesmacker it is a shame you can't do you own webdesign work but instead you feel the need to STEAL my website layout from real-casinos.com

Perhaps you can remove it and stop being a lazy content theif, everytime someone visits your site from this thread or search engines it shows up in my stats because my stats tracking code is still embedded in the layout you stole.

Wow, that may be OT but......OUCH!

[Casinomeister]

...Perhaps you can remove it and stop being a lazy content theif, everytime someone visits your site from this thread or search engines it shows up in my stats because my stats tracking code is still embedded in the layout you stole.

Also, when you copy someone's site, you'll end up making the same spelling mistakes. It's "Every one of the sites..." not "Everyone of the sites".

Tsk tsk tsk.

[the5thellement]

Aside from this website thing is it possible for the Bellerock guy to answer the question about the terms? I am interested in knowing the answer so I could potentially play. It would be nice if people would take out their personnal problems in a more appropriate setting so that this question about Gaming Clubs terms could be answered.