Too soon to worry about Powerbet

[umberto]

Is it something to worry about?
I won a lot of money with a simple deposit.
I asked them if i met w.r. and have in file an email
of their support that verifies it. I also send them
the verification documents they asked two days
before my withdrawal request. I sent them 4
emails till now, one of which was only answered.
I didn't find payment times in their site.
Do i have to worry?

 

[Bruce Hamilton]

I don't think I'd be panicing after only 4 days...

 

[slotchik]

DEPOSITS | WITHDRAWALS

Cashed-in funds will be held pending for 24 hours, during which time you may reverse the cash-in in order to continue playing at Powerbet Casino. Simply select this option from the Banking section of Powerbet Casino. Every week, the amounts cashed-in will be processed.
For all payouts to players totalling $250 or more all players must first print our fax back form and fax it back to us at the number on the form before any payouts will be processed. And for all players outside of the United States and Canada a Fax Back Form is required for all payouts. Please click here for the printable version.

EVERY WEEK>>> THEY DO THEM

 

[Bruce Hamilton]

EVERY WEEK>>> THEY DO THEM

Are they that busy? Process cashouts only once a week?

 

[umberto]

No payment yet and they have not answered to my emails.
My patience is over.
Casinomeister, any advice?
Should i go straight ahead to Montana or should i pitch
a bitch with you?

 

[slotchik]

why dont you call them>??????

1- 800-514-9518 (TOLL FREE)

 

[GrandMaster]

why dont you call them>??????

1- 800-514-9518 (TOLL FREE)

Not toll free from Greece.

 

[umberto]

GrandMaster is right...

 

[umberto]

I let Montana resolve this.
I hope I ll get paid.

 

[umberto]

Any experiences with Montana?
How long does it take for a solution?

 

[slotchik]

they have to have a number you can call them from Greece dont they?

 

[umberto]

No. Greece calls are not toll free.
Any experience from Montana?

 

[Bruce Hamilton]

No. Greece calls are not toll free.

Call collect!

 

[tim5ny]

why dont you call them>??????

1- 800-514-9518 (TOLL FREE)

Put your number in there Slotchick, and I'll call you!

 

[umberto]

No news from montana, no news from casino either...
I informed them that I went to montana.

Casinomeister can you do anything?
Montana seems to take a lot of time.
Do you think I should pitch a bitch or not?

 

[The Dude]

No news from montana, no news from casino either...
I informed them that I went to montana.

Casinomeister can you do anything?
Montana seems to take a lot of time.
Do you think I should pitch a bitch or not?

Go ahead - there are a number of issues that are being dealt with at the moment, but I'll shoot yours off when I get it.

 

[silcnlayc]

I too had a slight scare in withdrawaing funds, but it was my own doing for the simple fact that I didn't really put two and two together on the T&C's till they explained it and I got paid on the 7th day (as per thier T&C) at one of the casinos and then I withdrew another amount 2 days later and I had to wait 10 days for the second withdrawal since I withdrew a nice size amount twice in less than 2 days. They allow only 1 per week also as per thier T&C. So hang in there...


Silc

 

[The Dude]

Hi umberto,

I think there is an email problem. The casino said that they have not received your fax back information. Once they receive this and validate the document you'll be paid. If you want, send me a copy and I'll make sure they get it. They have no problem receiving my emails.

 

[umberto]

Hey Bryan.

I sent you the fax back form at [email protected]
Send the form to them please. The date written in the
document is the date i first sent it to them. I hope there
will not be a problem.

Please inform me when you receive and send them the
document.

You have my email from the pitch a bitch form.

Thanks.

 

[The Dude]

Hey Bryan.

I sent you the fax back form at [email protected]
Send the form to them please. The date written in the
document is the date i first sent it to them. I hope there
will not be a problem.

Please inform me when you receive and send them the
document.

You have my email from the pitch a bitch form.

Thanks.

It's been forwarded.

 

[The Dude]

Do you have a copy of your drivers' license and a recent utility bill to send? They need that as well.

 

[umberto]

Of course...
How should this be done?
In which email address they want them?
I ll try to send them using other emails
than the registered one as they say
that it does not work... Please tell me
in which email they want them.

As soon as you reply I ll end them and
post here in order you to verify that they
got them...

Is this ok?

I have in file my photo idissued by greek government.
I hope this is ok... If not i ll have to scan my
licence too..

 

[The Dude]

Go ahead and send them here: [email protected] and copy me on. Send them the government ID and utility bill. If they still need a license (which I doubt) then they'll let me or you know.

 

[umberto]

I sent them my documents from my hotmail address...

 

[gmblpdam]

I just cashed out of powerbet and silversands too. I sent them the verification documents but never got anything back saying they recieved it. Hopefully we will get paid.

 

[The Dude]

I sent them my documents from my hotmail address...

I never received them. Try using your @auth.gr address.

 

[The Dude]

I just cashed out of powerbet and silversands too. I sent them the verification documents but never got anything back saying they recieved it. Hopefully we will get paid.

Are you using hotmail??

 

[umberto]

I sent them to Powerbet Bryan not to you.
I used my hotmail address because they said
that they cannot receive emails by my @auth.gr
address. I send them once again to casino now
using my @auth.gr address now again. Can't you
confirm that they received the documents?????
If you can confirm this then the payout is relatively
close...

 

[The Dude]

I sent them to Powerbet Bryan not to you.
I used my hotmail address because they said
that they cannot receive emails by my @auth.gr
address. I send them once again to casino now
using my @auth.gr address now again. Can't you
confirm that they received the documents?????
If you can confirm this then the payout is relatively
close...

Okay. I thought you had me copied on. No problem. I'll ask them if they have received them. Odd that they can't receive email from your .gr address.

 

[umberto]

It 's really odd Bryan but i do not want to fully comment on this. I just want to get paid...


They can receive my emails... They answered my first two emails... I still have in file their email stating that I met the wagering requirements and can withdraw my money... After that communication lost...

 

[The Dude]

They just told me that they received the documents and are processing everything. You should be getting paid soon.

 

[umberto]

That is more than 30 days!!!

I hope I ll receive my money soon....

Till then I can only wait...

 

[gmblpdam]

no i use yahoo

 

[umberto]

Hey Bryan ,

Can you send these guys the fax form again?
They send me an email at my hotmail address
stating that they received the verification
documents but they still want the fax back form...
Can you send them the fax back form i sent you
again and tell them to finally manage to communicate
with each other in their offices in order me to receive
my payment....

This thing has become really annoying right now....

 

[umberto]

Anything new about my money Bryan???
I received no other response from them
although i myself sent them the fax back form
again...

 

[funkbomber]

Powerbet and Silversands dont seem reliable

Silversands never answered my e-mails cause I won. They answer my friends e-mails because he lost =). We have similar addresses.

 

[umberto]

This is the end....

They paid me.

 

[The Dude]

This is the end....

They paid me.

Good.

There is definitely a communication problem here. Players should ensure that they use only ONE email address per casino. If there are ANY filters being used - double check these on a regular basis. You'd be surprised on what you'll find in the trash.

The same thing goes for casino support. Be vigilant on monitoring emails.

 

[gmblpdam]

umberto how long did it take for you to get paid, i cashed out a week and a half ago and havent heard anything. Even after I sent in the verification documents

 

[umberto]

It was ONLY 40 days gmblpdam.....
Bryan, as I previously told you I do not think it was a communication
problem... Winning 825$ by depositing only 25$ deserves a month's
trial for withdrawal reversal...

I ve been paid and not going back in again so play at your own risk
there.