Lasseters online first withdrawl procedure

[toofast4u]

Lasseters.com, sent you a PM

[Lasseters.com]

Lasseters.com, sent you a PM

Thankyou. I have sent you a message asking for your Lasseters username. Can you PM me with that and I will find out what is happening for you.
Thanks for taking the time to contact me.

Kind Regards
Michael Facey
www.lasseters.com.au

[toofast4u]

sent

[toofast4u]

going on 3 weeks now, no check

[slotchik]

Yes, I have been in contact with them and they have been cooperative so far, the check has not arrived as of yet making it about 2.5 weeks or so. I am giving it a couple more days before I have them stop payment on the cheque it and refund the money back to my CCD, which will take yet another week, it does suck because I am counting on it and I do need it as quickly as possible at this point, waiting another week is going to cause some complications. I am kind of stuck between a rock and a hard place, I cancel the cheque today and it shows up tomorrow then I still gotta wait another week to get the money, or if I wait it out, and it doesn't show up, its still going to be another week beyond that point.

I do think, it would be a good idea for cheques over $500 or so be sent out with some sort of 'tracking' associated with them, it would likely only cost $5 to do and I am sure that no one would complain about paying $5 for the extra security. That would have totally made this 100% less painless. Maybe you guys at lasseters could take that as a suggestion. I don't mind waiting for a cheque at all, but when more than 2 weeks pass and I see nothing it gets really frustrating to go to the mailbox every day and not see it there.

My first one took 19 days. Be patient. You only have to do this once. Had you lost the money, you'd have nothing to look forward to. It's a way to look at it I guess. You WILL get it

[toofast4u]

I had them cancel the check and they are processing the withdrawl differently now, hopefully fast, I just had my first check bounce today because I was waiting on this money.

[tim5ny]

I just had my first check bounce today because I was waiting on this money.

I would've never made that public info !

[Lasseters.com]

Hi all,

Toofast4u, you should be fair to us and disclose that the reason the cheque has not arrived is most likely attributable to you having incorrect details in the mailing address you gave. In the mean time we are expediting the payment process for you.

Kind Regards

Michaael Facey
www.lasseters.com

[toofast4u]

yes, the zip code was wrong as I discovered a week or so ago, but however it is only one postal zone away(a matter of like 5 blocks) so they should have forwarded it to the correct zip, with some sort of tracking# I could have known when and where it was, but instead I was stuck between either cancelling the check and waiting an additional week or two or hoping the postal service would forward it to me. My biggest gripe is that I asked up front that the check be sent by some other method, and even though they agreed to it it was not.

Regardless of the reason, it sucks when you are counting on some money and it doesn't show. If I would have caught the zip code error right away it probably would already be here, and just a couple hundred I wouldn't sweat it, but when its all said and done I actually lost money waiting for it and its still not here. So its a lose/lose situation in my eyes. Its significant enough, at least to me, to have a pretty big impact especially when I have people jumping all over me for cash right now.

Lasseteers has done a good job so far of resolving this, but I would say for future reference, ditch the normal post system and go for something better for big checks, just so there is no being left in the dark as to when it will arrive. The postal system is flawed and the likelyhood of something getting lost or severely delayed is pretty high, and when you are talking about a significant amount of money then that adds to the stress.

As of Thursday June 23rd, that is my deadline, I have 1 signiciant bill that has to be paid, that is very very very important and deals directly with my career and cash flow, I wanted to get it paid by no later than the 10th and this money was the key, so I was not counting on it taking so long. If I don't get it paid by then, well I may be out much more than just the money. I am already paying 10% late charges on this bill as it is.

So in reality, win or loss, the compliactions that have arose from this, have made this a loss in my book. Had I not played at Lasseters, this bill would be paid right now, and I wouldn't have paid the extra late fees and any bank fees that have resulted from this. It did kind of come at a bad time too, business has gotten slow over the last few weeks so that definitely increased the importance of recieving the money, but that is not something that I or anyone could have predicted, it just goes to show that in the end, when you win, you lose.

[toofast4u]

ok, now I just spoke with one of your reps and they told me it could take as much as 2 weeks to stop a check. I intitated it on the 17th, Seriously, I was not born yesterday and anynoe with blood running through their brains knows that it doesn't take 2 weeks to stop a check. Seriously, so whats the story?? I need this money in my account on or before the 23rd. I would suggest we get this matter resolved immediately for both of our sakes. I know you guys have a good rep around here, but how would you feel if you were in my shoes?? check was supposed to be sent via any other method than snail mail but it was not, I waited around in hopes that the check would arrive here. Now that I have initiated the stop payment, I haven't gotten a firm response as to when I can expect the funds in my account, I just get 1-2 weeks.