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Thread: I have read some horror stories about people having issues

  1. #11
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    Quote Originally Posted by incrediblestuff View Post
    Basically what is said is the best way to go, mainly ask the CS or your vip manager if it;s ok and then youll know.
    About the technicalities if using a static ip or not etc, i wouldn't know but if your just looking to play from different places,
    which i do regularly, just ask!
    I know for a fact that with 3Dice, and 32Red, it's no problem as long as you ask
    This is why I get annoyed, my brother comes into my home, when alot of the time, I'm out shopping, he uses my comp to log into his account, he hasn't been able to this last while as I have uninstalled the casino which him and I play at. He lives at a different address to me, and he uses his own pc to play most of the time, but when I have downloaded my fav casino, I have came home sometimes to find that he has played using my account, I will be taking preventative measures to ensure this does not happen again, I will not be telling my pc to remember my password grrr, this really gets to me, I'm sick and bloody tired of people trying to be the boss of me , this is not directed at anyone here, it's real life dramas

  2. #12
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    It's a load of BS. Most ISPs don't allocate IP addresses to a specific customer, there just aren't enough to go around. Most allocate them dynamically when the internet connection is turned on, from a range held by a local hub. Even mid session, it is possible that the IP address will change because the ISP is continually reconfiguring itself, and a momentary drop of the connection, or even expiry of an IP address lease, could have the modem request a reconnect right away, which could be a different IP address in the local range. Even working out the country of a player from the IP address is not perfect. It relies on a database being kept up to date by ISPs when they receive a fresh allocation of IP addresses, or when they move a range they already have to a different server.

    This was demonstrated when MGS tried to block all Kentucky players based on IP address. Some players from Kentucky could still play, and some in bordering states were wrongly locked out.

    If they were so worried about players playing other than at home, why have they brought out mobile casinos?

    It is all very well saying players should ask first, but it shouldn't be up to players to take the chance that CS will say it's OK, but another department will later say it isn't when they win. On top of this, there is no consistent approach within the industry, whereas players can take it for granted that they can play on their PC at home on their own connection without having to keep asking CS if there might be a problem.
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  4. #13
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    Quote Originally Posted by immortality View Post
    This is why I get annoyed, my brother comes into my home, when alot of the time, I'm out shopping, he uses my comp to log into his account, he hasn't been able to this last while as I have uninstalled the casino which him and I play at. He lives at a different address to me, and he uses his own pc to play most of the time, but when I have downloaded my fav casino, I have came home sometimes to find that he has played using my account, I will be taking preventative measures to ensure this does not happen again, I will not be telling my pc to remember my password grrr, this really gets to me, I'm sick and bloody tired of people trying to be the boss of me , this is not directed at anyone here, it's real life dramas
    In that case you will have to found out wich casinos he had played on. If he had played a single little free chip from his own account or anything with a bonus in it, the casinos have every right to deny you your winning.
    It has happened to me and I can assure you that it's not nice to found out when you finally win and tries to cashout.
    Contact the casinos and get it in typing so you know you are good to go.

  5. #14
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    Quote Originally Posted by Tirilej View Post
    In that case you will have to found out wich casinos he had played on. If he had played a single little free chip from his own account or anything with a bonus in it, the casinos have every right to deny you your winning.
    It has happened to me and I can assure you that it's not nice to found out when you finally win and tries to cashout.
    Contact the casinos and get it in typing so you know you are good to go.
    No he logged on to my account and played the freeroll tourney, but he won't be doing it again , as I have said, I uninstalled the casino, he doesn't have my password, when I do re-install it again, I will not be having my comp remember the password

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  7. #15
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    Quote Originally Posted by immortality View Post
    This is why I get annoyed, my brother comes into my home, when alot of the time, I'm out shopping, he uses my comp to log into his account, he hasn't been able to this last while as I have uninstalled the casino which him and I play at. He lives at a different address to me, and he uses his own pc to play most of the time, but when I have downloaded my fav casino, I have came home sometimes to find that he has played using my account, I will be taking preventative measures to ensure this does not happen again, I will not be telling my pc to remember my password grrr, this really gets to me, I'm sick and bloody tired of people trying to be the boss of me , this is not directed at anyone here, it's real life dramas
    Oooooh....This is getting into a real grey area ... I would not be happy with any of my family members using my account whether it's free roll or not. Would you give your brother your credit card and tell him the pin ? ... It's exactly the same scenario because it is real money .... If anything happens (not saying your brother would) ... You wouldn't have a leg to stand on .... It's your account and your responsibility.

    Solution: (if your family members do need to use your computer)

    Create 2 user logins. http://windows.microsoft.com/en-AU/w...a-user-account (if it's win7 or google your platform)

    1 administrator level login with all your stuff password protected and you don't even give this to your imaginary friends.

    2nd one with a general login where anyone can go in anytime they please.

    Done! Now you are safe and anyone can use your computer without being able to use your accounts, access etc.

    Good Luck

  8. #16
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    I would NOT sign up for anything new at other than my home. Student dorms, internet cafes, the library or hotels may well have had someone signup in the past.

    Existing accounts, I've just let them know, and it's never been an issue. I've usually only let them know once, the away places I play are limited. After all, we live in a mobile society.

    Most times it's account creation that's the issue. While a change in IP might raise a red flag, I think it could usually be sorted. I do recall one player having an account locked when he attempted a log in from a hotel while travelling (and that was within the US for a US player quite a while ago). I don't think the issue was resolved, but there was no funds involved.

    I'd also be very cautious when making deposits from public places, security is not as high.

    A quick conversation with live chat to let them know it's you and you are not at home won't take long to get a green light. The casino cannot win if we do not play.

    Of course, my advice only applies to accredited casinos, who can be counted on to cooperate should a PAB be necessary.

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  10. #17
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    I travel a lot, and I've never had any problem with using hotells internet

    Whats funny is i have also played durring a very long buss route (on this buss tour i won 4000$ with 25dollar depo!) and on a PLANE! lmao

    in may i will be in 11 diffrent citys, so maybe i should ask the support and let them know?

  11. #18
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    I think you can log in from anywhere you want as long as you lose. In fact I can almost guarantee if the software doesn't block you from logging in and you lose your deposit the casino will tell you everything is great. Carry on.

    Seriously though, in a perfect world all online casinos would have the ability to contact a player in real time such as a pop up chat box and a secondary password that's not used to log on should be recorded in your file.

    That way if there's any suspicion a CSW can easily pop a box up and say "Password, please."
    And you would type "smellycat."
    And they would type "Thanks, have fun!"

    IP problem solved. Who cares where you're sitting as long as it's the owner of the account playing?
    Besides, it's pretty obvious from this thread alone that an IP address does not prove you're the real account holder.
    I have as much authority as the Pope, I just don't have as many people who believe it. ~ George Carlin.

  12. #19
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    You want to make absolutely sure that your friends do not play at the same casinos as you do, should you sign in from a friend's house.

    As jasminebed said above, public locations can cause an issue.

    The issues seem to come from how seriously the casinos take the possibility of 'Team Fraud' where a group of people work together to defraud the casino out of money or some other such thing.

    As a note, you'll still leave a trail of where you've played- not just on the servers of the casinos you play, but in the form of cookies and registry entries on any other computer you use. So- if your friends are gamblers as well, it could cause issues for them in the future.

    And, as others have said- check with the casino. Some casinos may not allow you to gamble from certain places in the world, even if you are normally living in another region.

    And, above all, get it in writing from them. Just in case the worst happens.

    All advice that's been given again and again, I know.... But good advice non the less!

    Best of luck!

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  14. #20
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    As far as I know most peoples ip addresses change on a fairly frequent basis anyway, at least in part. It costs a lot or at least more to have a static ip address installed at your home or business. If i turn my router on and off my ip is always different and again different again if i reset once more and so on.

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