I recently deposit my usual 25 dollars into all jackpots (I only make small deposits,not a big gambler) and as I waited for the usual 10% deposit bonus I played a bit. After a few minutes and it still hadn't showed up I contacted live support and inquired about it. This is his reply
I can see that according to our casino management sent you an email on December 26, 2011 letting you know the following: ' After reviewing your account history, Casino management
has decided to exclude your account, xxxxxxxxxxxx
, from promotional
bonuses. Given your gaming patterns, we believe that
your participation in our promotions places you at an
unfair advantage over our other players. Therefore,
beginning on December 26, 2011, you will be excluded from
all promotions, including the loyalty program, at our
casino group'
You are welcome to continue to game at Jackpot Factory
casinos. Thank you for your cooperation in this matter,
and if you have any other questions, please don’t
hesitate to contact us.
I was flabbergasted! I played here for years and felt betrayed! Mind you I only deposit 25 dollars and my bonus amount each time is a mere 2.50!! Well I ended it with them and will never go back to there casino or a casino from that group again. When 32red gets instadebit withdrawals I will gladly give them my loyalty.




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