Sports Interaction Documents before depositing

[hucorte]

I guess email support doesn´t work weekends. No reply since Friday, eventhough I can have full access to the casino now, which seems to be that the documents were approved, but I prefer to be cautious and wait for an official response. Has it also happened to you that they don´t reply emails at the weekend?

[hucorte]

Just a note to keep you updated. Last Wednesday I received an email saying that I had to resend one of the documents because it was older that 3 months ( it was 4 months old by the way ). I did resend another one which is less than 3 months old just a few minutes after I got the email, so it was the same Wednesday. I hope I get a positive response this time. I guess I´ll have to wait another week since I contacted live chat and they said that it takes them up to 5 working days to approve documents. I hope this means that they are really serious and nothing else.

[hucorte]

The adventure continues. At least it was earliest this week. Last week I received their email on Wednesday.
This time, they are asking for another bill. I just resent it. I guess I´ll have to wait another week.

[hucorte]

A week and two days since I last heard from them. I sent a PM to the representative here. I hope Ross can do something.

[hucorte]

I just wanted to close this thread by saying that I got an email stating that my documents have finally been approved and that my account is now active.