Question: How to get in the 32red VIP program - Club Rouge?

**plasticnote** · 29th November 2011, 05:14 AM

Hi, gang:

I have been playing at 32red for a while.
Before I joined 32red, I have played casino DASH for many months.
I heard of 32red VIP program - Club Rouge.
Just wonder, if anyone is a member?
And how can you be invited in?
What is the deposit bonus situation for a member?

Cheers

**Marie2473** · 29th November 2011, 05:53 AM

I have no idea what the limits are but I just sent an email asking if I qualified and after that I was a member. Just contact them and see....

**Nifty29** · 29th November 2011, 05:55 AM

Originally Posted by plasticnote

Hi, gang:

I have been playing at 32red for a while.
Before I joined 32red, I have played casino DASH for many months.
I heard of 32red VIP program - Club Rouge.
Just wonder, if anyone is a member?
And how can you be invited in?
What is the deposit bonus situation for a member?

Cheers

It is by invitation only and doesn't necessarily depend on how much you deposit.

32Red don't publish or provide the criteria AFAIK.

**Nate** · 29th November 2011, 05:59 AM

A good start will be to contact the 32Red rep (path) - Mr. Pat Harrison.

Pat will advise you on anything you need.

Nate

**steffigraff77** · 29th November 2011, 07:22 AM

Its not rocket science..but I am guessing like most VIP clubs:

- regular large deposits ( 3/4 times a week)
- playing a variety of games but mostly slots. Playing to exhaustion or at least 100x deposit
- decent bet sizes
- not be bothered about taking part in promos
- a substantial length of time of this kind of play- a couple of years or so.

I would be surprised if you didn't make it in after this!

**vinylweatherman** · 29th November 2011, 11:38 AM

Originally Posted by steffigraff77

Its not rocket science..but I am guessing like most VIP clubs:

- regular large deposits ( 3/4 times a week)
- playing a variety of games but mostly slots. Playing to exhaustion or at least 100x deposit
- decent bet sizes
- not be bothered about taking part in promos
- a substantial length of time of this kind of play- a couple of years or so.

I would be surprised if you didn't make it in after this!

It really is by invitation. There is no automated scoring system that can be manipulated by the "right kind of play". If any player feels they should be considered, the site asks them to send an email. If they are turned down, they shouldn't pester, but wait quite a while before asking again, or not even bother at all.

It can take YEARS, not months, and depends on an overall assessment of your conduct and contribution, not just how big your wad is. The LAST thing 32Red want is to be tricked into granting Club Rouge status to a player that is purely trying to qualify for the VIP bonuses in order to milk them for all they are worth.

I believe I finally got in because I investigated the infamous "launch loop" bug with the software that progressively shut more and more players out of the casino, and reached a work around before Microgaming could come up with one, as well as identifying the main cause, which was the MUPDATE module and files. The solution was to find and delete two small files, and relaunch the software.

I was invited to a small dinner gathering in London, and one of the things I discussed with them was this very question of how players made it into Club Rouge. Shortly after, I got my own invite.

32Red DO actually bonus ban players if they think they are ONLY playing for the bonuses, and they make no distinction between whether they are winning or losing. I expect they look for players that only play when the bonuses come along, and withdraw as soon as WR are met. In theory, a Club Rouge player could be bonus banned, but have all the other benefits.

**colly** · 29th November 2011, 12:34 PM

VM is correct= it is by invitation only and the specific criteria are unknown. You do have the option to write if you think you should belong but havent been invited. I was invited after a relatively short period but I play regularly reasonable to large deposits, play a mix of games and play consistently both with AND without bonuses ( and not token non bonus play but the same as for the bonuses).I also often exceed wagering requirements but not always and I am ALWAYS very polite to the incredibly helpful support staff.

**Jufo** · 30th November 2011, 09:19 AM

Originally Posted by vinylweatherman

It really is by invitation. There is no automated scoring system that can be manipulated by the "right kind of play". If any player feels they should be considered, the site asks them to send an email. If they are turned down, they shouldn't pester, but wait quite a while before asking again, or not even bother at all.

I did ask them once about Club Rouge status and they told me that I am not allowed to ask them but they will invite me if I am worthy.

**vinylweatherman** · 30th November 2011, 09:36 AM

Originally Posted by Jufo

I did ask them once about Club Rouge status and they told me that I am not allowed to ask them but they will invite me if I am worthy.

I am sure this is wrong, because it still says to email them if you consider yourself worthy. However, you should take the reply you received as a "no" for now, and don't keep pestering.

**Jufo** · 30th November 2011, 10:49 AM

Originally Posted by vinylweatherman

I am sure this is wrong, because it still says to email them if you consider yourself worthy. However, you should take the reply you received as a "no" for now, and don't keep pestering.

Well obviously I took it as a "no". It's just that they seemed annoyed that I had the nerve to ask them

And they were also unable to give a simple YES or NO answer like you will see below from the e-mail exchange I had with them:

Wednesday, January 5, 2011:

Me:
Hi,
could you check my account and see if I would be eligible for Club Rouge membership? You don't give out very much what is needed for membership so that's why I am asking just in case.

***

32 Red:
Hello,

Thank you for taking an interest into our exclusive VIP Club Rouge
membership.

The management team check the accounts that they wish to invite to join
our Club Rouge members.

There is no specific criteria, and it does not matter how much you spend
to become a member of Club Rouge, and is entirely the decision of the
management to invite you via email.

I hope this information has been useful.

***

Me:
You forgot to answer whether I will be eligible for membership. That was kind the whole point of my e-mail.

***

32Red:
Hello,

Only the management team can decide whether you are eligible for the Club Rouge membership.

I will forward your account over to them to review and get back to you.

***

Me:

Ok, thanks for the info I appreciate it. It wasn't clear from your previous e-mail if you had already looked into my account history or not.

***

After this I received no reply even though they promised to get back to me so I asked again two months later:

Monday, February 28, 2011 2:13 PM

***
Me:
Hi,
two months ago I queried about Club Rouge membership at 32Red. You told me that you will get back to me with your answer, but you never did (see your message below). So I ask again, could you let me know if I am eligible for Club Rouge membership?

***

32Red:
Hi,

Thank you for your recent enquiry.

As my colleague informed you by e-mail on the 5th January, our management team check the accounts that they wish to invite to be Club Rouge members, if you are lucky enough to be invited we will contact you by e-mail.

***

Me:
Hi, that's not what I was told on 5th January. If you read the message I was told that my account details will be forwarded for review and I will be contacted again with the response for membership which you never did.

***

32Red:
Hi there

Thank you for getting back to us.

Our sincere apologies if you were given incorrect information from my colleague, I can only re-iterate that if you are invited to Club Rouge, our Casino Manager will contact you by e-mail.

I hope that this clarifies matters for you.
***