Jackpot Capital....Are things changing or....

[takethemoney]

Update, payments from the 18th are having problems and will not meet the timeframe. No explanation give and no ETA available. I will not be depositing until this is resolved for fear of winning and not being paid. From what I am reading elsewhere a processor has gone down that is affecting casinos as well as sportsbooks. Something that can be expected but an explanation would be nice.

Processors should have nothing to do with a payment to MyPaylinQ. The casinos need to be more forthcoming on what is going on, as should be expected of accredited casinos. A reasonable amount of rep presence in this thread would be appropriate and appreciated. We have all seen good casinos go black on their payouts and fall from grace. That is not what I'm suggesting here, but more info is certainly needed. I'm excited about my wins at Slotastic, but my enthusiasm becomes quite curbed when becoming concerned about getting paid. Accredited casinos have earned their status, but communication needs to be better.

[Pocketdiggers77]

I didn't deposit again but I was lucky enough to turn the ghostbusters bonus into the max cash out. I requested a withdrawal to an ewallet yesterday so we will see how long it takes to process.
I did email support about not making the payout timeframe and they gave me the run around. I never heard back from payment processing. Something major is going down right now and you are correct that there in no reason to play if you have to sweat getting paid.

[doomed4ever]

I notice on the main CM page the info on JPC still reads

"Outstanding customer service - fast payouts -" (Payouts) - Within 24-48 hours "

I think the part regarding fast payouts / and the time frame needs to be updated to reflect the current situation.

[Pocketdiggers77]

Processors should have nothing to do with a payment to MyPaylinQ. The casinos need to be more forthcoming on what is going on, as should be expected of accredited casinos. A reasonable amount of rep presence in this thread would be appropriate and appreciated. We have all seen good casinos go black on their payouts and fall from grace. That is not what I'm suggesting here, but more info is certainly needed. I'm excited about my wins at Slotastic, but my enthusiasm becomes quite curbed when becoming concerned about getting paid. Accredited casinos have earned their status, but communication needs to be better.

If the processors ran off with a large chunk of the casinos money (which I think might have happened) or the funds were seized it could affect your ewallet payout along with all payouts. There are some VERY reputable sportsbooks that are having the same issues and it is affecting all payment methods.

[hwkbrn74]

I have never had any problems with jackpot capital. I am waiting on a wire xfer that theyvsay processed 10/18 in the cashier. If some have rcvd moneys for requests after that the issue seems specific to requests processed on 10/18. I am new to this site. Seems to have a lot if info. Keep it up!

[samoas]

***note my post on page 9 thanked by Jackpot Capital


Obviously, the forum is being read yet no comments from the rep whatsoever. hmmmm


I was paid my w/d from last week. Was notified in process on 10/27 and received the funds yesterday. Promised to notify forum members, as posted on page 9.

Are there processor issues on the horizon? I hope that's not the case, since I am now awaiting another cashout!

I discovered today when I went to w/d that the max wire amount I could do was $2300. Took the rest in a check, since the win is under $3000. I thought that was odd since I have done higher wire amounts in the past.

Yesterday, I deposited $75 with 100% match and managed to cash out for $1200. Due to the damn 48 hr rule now, reversed $200 this morning and now am cashing out for a total of $2750! Not reversing a damn penny! HAHAHA! Would have never had the chance to reverse if it were 24 hrs. !!!

I know, I know! I got lucky.

[pmutts]

I have never made a withdrawal at JC. Played there a few times. I do know that I can relate to the overwhelming consensus that this policy change sucks and it is obviously a way to dangle the proverbial carrot on a string in front of the horse all that much longer.

I quit playing online in mid 2006 and did not start back until--ummm the exact day was Super Bowl Sunday 2010. I stuck with the English Harbour group almost exclusively. They paid their customers but make not mistake about it, they used every trick in the book to keep that money in pending status for as long as they could so I'm used to it.

In 2006, the Microgaming Casinos all did the same thing. 48 hours was the norm. Many would say 48 hours and would leave it in there 3 or 4 days during the week. If I had back all the money I threw back due to reversing withdrawals. I'm sure most everyone on this site can relate.

That's one reason I'm babbling in the forum right now . . . I have a withdrawal that I need not touch. I thought this would be a better idea and cheaper.

Let's face it, the brick and mortar's of Las Vegas and elsewhere employ the same philosophy. Keep 'em playing. Of course they do it with fine food, booze, the "treatment," and their entire arsenal of weapons. Remember the scene in Casino when the Asian Whale was up a couple of million and DeNiro told him the private casino jet had maintenance issues. It worked. What an incredible movie. I started going out there in 82. I was there the day the Dunes closed. The first hotel I got the "treatment" at was the Sands.

I'll never forget the first time I walked into the Mirage. Wow! Sure Caesars was next door but it was just so unlike anything else ever in the business. The Mirage set the stage. I'm so glad I got in on the tail end of the "Old Vegas." There are things I miss about it but I really love what Las Vegas has become. The mobbed up Vegas was the one I started playing in. The movie (Casino) does such a great job of showing how the big corporations squeezed out the "wise guys" for the most part.

OK, I have gone COMPLETELY off topic but I'm on my 3rd beer and my Xanax is kicking in. Hopefully that will do the trick! Go to bed P.mutts!

[takethemoney]

I've been trying to get an email back on my withdraws for 10+ hours now. I was given a promise, which has not been kept and a whole bunch of hokie-pokie later, I can't seem to get these guys to respond. I'll hold off another day before going into further detail, but there have been some untruths told, as well, which I have well documented, via live chat sessions and comparing notes with my E-Wallet.


Edit: at last chat about 1 hour and 15 minutes ago I was told I would be emailed by a manager, per Ashley in live chat. This too, did not come to pass.

[Jackpot Capital]

Hi there,

With regards to your wire payouts, I have requested further information from our bank wire processor and was today advised, that there was a problem with a batch of payouts which were sent.

The banks involved are currently investigating where those transactions may have gotten stuck and we are awaiting feedback on this outcome.

This means, if you haven't received a payout processed on or around the 18th October, please let me know here via PM with your username and which casino, and I personally will provide you with a response within 24 hours.

I do take this opportunity to apologize for this delay and look forward to assisting you as always.

@ takethemoney, I have responded to you via PM and will follow up shortly.

Cheers,
Yasmeen

[takethemoney]

Hi there,

With regards to your wire payouts, I have requested further information from our bank wire processor and was today advised, that there was a problem with a batch of payouts which were sent.

The banks involved are currently investigating where those transactions may have gotten stuck and we are awaiting feedback on this outcome.

This means, if you haven't received a payout processed on or around the 18th October, please let me know here via PM with your username and which casino, and I personally will provide you with a response within 24 hours.

I do take this opportunity to apologize for this delay and look forward to assisting you as always.

@ takethemoney, I have responded to you via PM and will follow up shortly.

Cheers,
Yasmeen

Yasmeen, yes you have. I am all taken care of, save for some other types of transfers, which I will look for soon.
Thank You! You're good...you.