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Old 14th June 2004, 11:55 PM
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The bonus of this casino group is really misleading one. When a new player finds this offer he will be trapped by this bonus in most of the cases. It is absolutely unfair to make people risking with their money not even explaining them how the bonus system works ( 'casino operator's personal decision' is not a good explanation).
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Old 15th June 2004, 12:50 AM
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Bryan, I think you should do another Casino King with this one and take them off as fast as you put them up!
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Old 17th June 2004, 01:41 PM
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Just wanted to bring this back to the top...

But also, what does anyone think about the 'announcement' of the new Vegas Red casino on here? Agreed you can't say a casino (or casino group in this case) is disreputable just because the bonus is a bit dodgy, but it seems odd to stress the bonus as a great thing not to be missed when the terms and conditions include:

YOU MUST HAVE in your account at least the original amount deposited plus double the bonus - Please note that you cannot double the bonus by playing the following games: Roulette, Baccarat, Craps, Blackjack, Red Dog, Sic Bo and Video Poker.
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Old 17th June 2004, 01:48 PM
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Oops, make that Vegas7 not Vegas Red!
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Old 17th June 2004, 09:20 PM
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That's not a bad deal really, I've played more than a few bonuses with those terms and done pretty well. Last one was deposit $25 and get a $50 bonus at Casino Grand Bay, I played thunderstruck and had a great run on free spins and cashed out $700! Not bad on a $25 risk. I think as long as its clear what is required and what does & doesn't count, then that's about all you can ask for. And these terms are crystal clear.
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Old 6th August 2004, 08:25 AM
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Quote:
Originally Posted by diamond2
The bonus of this casino group is really misleading one. When a new player finds this offer he will be trapped by this bonus in most of the cases. It is absolutely unfair to make people risking with their money not even explaining them how the bonus system works ( 'casino operator's personal decision' is not a good explanation).
I just wanted to say that we have listened to feedback we have received from this thread (amongst others) and from our players and we have restructured our bonus system to allow the casinos in our group to credit their players with More Bonuses, More Often.

Golden Reef Casino
Aztec Riches Casino
Music Hall Casino
Challenge Casino
UK Casino Club

HOW DO BONUS ACCOUNTS WORK
The player’s bonus account is a special wagering account that works just the same as their normal wagering account, but with a few subtle differences. Players will gamble at the casino as they have always done. Any bonuses issued will be credited automatically into their Bonus Account within 2 hours, unlike other online casinos where players sometimes have to wait anywhere from 24 to 48 hours before the bonus hits their account.

It's simple, players wager their bonuses in their Bonus Account, meet any wagering conditions that may apply, and then transfer their winnings to their real Account. That's it!

The bonus account also has a reporting tool which enables players to accurately follow their wagering on bonuses and transfer WINNINGS to their real account once our simple wagering terms are met. This system is easy to understand and there are no confusing rules to it. What’s even better is that if players hit that elusive Royal Flush or 5 line payout – It’s theirs to keep!!

Imagine walking in to a casino in Las Vegas or Monte Carlo, where they issue players $100 in bonus chips. Players get to play with those free chips for free, wager with them and win with them.

Once players have completed their play, players can keep the bonus chips and play again and any winnings in excess of the original bonus chips we give players are theirs to take home as winnings. To transfer to a real account, a minimum of $50 is required, but there is no limit to the amount that a player can transfer.

The Key Improvements to the system are:
· All Winnings in a player's bonus account are theirs to keep!
· Casino Action can credit players with MORE BONUSES, MORE OFTEN!
· No confusing terms.
· Simple to use interface to keep track of wagering requirements and transfers.
· No fuss statement available live via CASINO ACTION.
· Players can transfer ANY winnings (less bonuses) to their real cash account instantly once the wagering requirements have been met.

For more information please visit Casino Action on any of the group's websites or contact live support via email or chat.
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Old 6th August 2004, 01:00 PM
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Fair enough, but you need to edit it a bit if you want to claim 'no confusing terms'!

Can you explain how much needs to be wagered in the bonus account in Aztec Riches, for instance (see below). It only mentions a minimum level of play in the real account (is it the same for the bonus account?).

You might also want to correct the grammar of the first sentence

"Bonus Transfer
As you play games with the Bonus Account your betting turnover increases thus fulfils the minimum level of play for this promotion.

All winnings accrued (less the bonus amount) are available to transfer immediately following the completion of the minimum level of play requirement. A full statement of your current wagering and available winnings for transfer are available via the casino software at anytime.

Wagering Requirements
Upon registering a real account at the Casino, players must adhere to the Minimum Level of Play requirements before they can Cash In.

Minimum Level of Play
Any Players who registers a real account is deemed to have accepted the Bonus terms and conditions by the Casino. A Player is required to complete the following wagering requirement in their Real Account before a Cash In is allowed.

Your Play on most Games require a minimum wagered amount of 10 times your initial deposit. The only exceptions are:

1. Your Play on Craps and Baccarat is not counted towards in the Minimum Level of Play requirement.

2. If you play any of the Blackjack, Roulette, and all Poker games you are required to play 20 times your initial deposit."
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Old 6th August 2004, 02:30 PM
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I found this at the Ukcasinoclub website:

------------------------------------------------
Minimum Level of Play
Your play on most games require a minimum wagered amount of 10 times the bonus amount credited to your Bonus account. The only exceptions are:

1. Your Play on Craps and Baccarat is not counted towards in the Minimum Level of Play requirement.

2. If you play any of the Blackjack, Roulette, and all Poker games you are required to play 20 times the bonus amount credited to your Bonus Account.

--------------------------------------------------

So the wagering requirements are basically the same for the bonus account as it is for the real account. If you're going to play Blackjack then you need to wager 20 times your deposit to cashin and then 20 times your bonus amount before you can start transferring winnings from your bonus account to your real account.

Assuming a 100% match sticky bonus, you are basically looking at a wagering requirement of 40 x bonus.
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Old 6th August 2004, 11:09 PM
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but the thing is..the bonus can't be transfered
and winnings on top of it can only be transfered with a minimum of $50

If you finish all the WR, say you have $70 in your real account and $149 in your bonus account...you can't transfer anything. So you have to keep player...but with a negative expectation game I don't see how the bonus is playable at all.
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Old 13th August 2004, 04:46 PM
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I think the bonus system is great. WAY better then the sticky bonuses that most other casinos offer, such as RTGs (not to mention I personally have more confidence in MG software being fair). Of course the type of bonus that only has a wage requirement is usually preferable, but this is a nice happy medium between the other casino's stickies, and a non-sticky, straight-up wage requirement that other MGs have.

Of course I had a very nice win in the bonus account at Music Hall, so maybe I'm biased

Customer Service is also good, had some confusion about the new bonus account initially, and they were quick to respond, very helpful and cleared it up in less then a day.

No, I'm not a shill for the casino either (since this is my first post), just been a long time lurker, and decided to put my 2 cents worth in.
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